Lovely item but they put wrong address on the package. Thankfully I was at home to catch the delivery guy at my neighbours trying to deliver my parcel. Not happy with their service Edited after the... See more
Company replied
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See what reviewers are saying
I ordered a pair of boots, Larizia shipped it next day via DHL. It only took 3 days from UK to Australia. The boots are beautiful with careful parking, but unfortunately it run big, I had to return it... See more
Company replied
I originally ordered my bag from Marc jacobs however, weeks past and my order didn’t ship. It was unavailable everywhere in the US.. so being skeptical I ordered from this site based in the UK.. my ba... See more
Company replied
When I ordered the bag, the terms were indicated "Tax and duties included" for the region "rest of Europe". Nevertheless I had to pay to DHL more than CHF 70 for taxes and duties. I never received an... See more
Company replied
Company details
Written by the company
The ultimate destination for designer shoes & bags. Free shipping on all orders of £150 and above.
Contact info
34 Enfield Terrace, LS7 1RG, Leeds, United Kingdom
- 07355000126
- customercare@larizia.com
- larizia.com
4.1
Great
1k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The bag arrived very quickly & well…
The bag arrived very quickly & well packaged. Love it !
17 May 2023
Unprompted review
Reply from Larizia
Hi Stephanie,
Thank you for the review.
We're happy to hear you've enjoyed shopping with us, and to hear you're happy with your new bag.
-Rachel.
Reply from Larizia
Hi Jenny,
Thank you for the review.
We're glad you've enjoyed your Larizia shopping experience.
-Rachel.
Reply from Larizia
Hi Gayane,
Thank you for your review.
We're so glad you've enjoyed shopping with us and that you're happy with your new bag!
-Rachel
Fly sexy momma
I went to a concert with a black sexy leather outfit and the I wanted to walk comfortably. They looked spectacular with the outfit, and the comfort factor was excellent. This was a great purchase.
18 May 2023
Unprompted review
Reply from Larizia
Hi Lorraine,
Thank you for your review.
Comfort is a must for concerts, especially if you're on your feet! We're glad you were able to find the perfect shoes for your outfit!
-Rachel.
Reply from Larizia
Hi Kelley,
Thank you for the review.
We're glad you have enjoyed your shopping experience with Larizia.
-Rachel.
Very happy than you
23 May 2023
Unprompted review
Reply from Larizia
Hi Rose,
Thank you for your review.
We're happy to hear you've enjoyed shopping with us.
-Rachel.
Quick delivery
The shipping and delivery was fast and timely, the packaging was really beautiful
13 May 2023
Unprompted review
Reply from Larizia
Hi Tofunmi,
Thank you for the review.
We're happy to hear you've enjoyed shopping with Larizia.
-Rachel.
Delivered on time
Delivered on time! Exactly what I ordered great customer service
10 May 2023
Unprompted review
Reply from Larizia
Hi Karina,
Thank you for your review.
We're happy to hear you've enjoyed shopping with Larizia, and we hope you're enjoying your new trainers.
-Rachel.
Great communication
Great communication, very quick delivery. Boots are perfect. Thank you
6 May 2023
Unprompted review
Reply from Larizia
Hi Alison,
Thank you for your review.
We're happy you've enjoyed your shopping experience with Larizia, and we're glad you're enjoying your new boots (though maybe not the right footwear now it's getting warmer!).
-Rachel.
Received a beautiful bag
2 May 2023
Unprompted review
Reply from Larizia
Hi,
Thank you for the review.
We're glad you've enjoyed shopping with Larizia, and we hope you're enjoying your new bag.
-Rachel.
orders some mallets got a refund on…
orders some mallets got a refund on next day delivery as i was told many thanks for that but then when the item arrived the stitching in the trainers was so bad i ordered for my daughter’s birthday and was so disappointed with the trainers was told to contact with picture though email i did this and still no reply. not a very good first experience ordering with them to be honest.
9 May 2023
Unprompted review
Reply from Larizia
Hi Louise,
I can see that we were speaking over instant message, and we provided you with our email address to send the photos.
We have not received any photos from, hence us not having replied, there's nothing for us to reply to at the moment.
Please send your photos to customercare@larizia.com, or in response to our previous email chain, and we will be happy to assist you with this matter.
-Rachel.
Fly London boots
Speedy delivery or a quality product. Boots were beautifully packaged, felt really posh. Will definitely use the company again. First class.
2 May 2023
Unprompted review
Reply from Larizia
Hi Gillian,
Thank you for your review.
We're so glad you've enjoyed shopping with us, we look forward to seeing you online with us again.
-Rachel.
Fast and cheapest
27 April 2023
Unprompted review
Reply from Larizia
Hi Caroline,
Thank you for the review.
We're glad you've enjoyed shopping with Larizia.
-Rachel.
Excellent service
Excellent service. Sadly I had to return my purchase which didn’t fit (my fault). Customer service was very helpful. Returning the goods couldn’t have been easier
27 April 2023
Reply from Larizia
Hi Linda,
Thank you for your review.
We're so glad you've enjoyed your experience with Larizia.
-Rachel.
Effecient and high quality packaging.
13 April 2023
Unprompted review
Reply from Larizia
Hi,
Thank you for the review.
We're glad you have enjoyed shopping with us.
-Rachel.
Easy to order
Easy to order
Delivered really quickly
Great product at an amazing price
11 April 2023
Unprompted review
Reply from Larizia
Hi Jo,
Thank you for your review.
We're glad to hear you have enjoyed shopping with us.
-Rachel.
5 star service
What a treat, gorgeous Stella Mc cross body bag, beautiful product, expertly packaged and presented and quick delivery. Truly perfect 🤩
20 April 2023
Unprompted review
Reply from Larizia
Hi Dazzler,
Thank you for another review.
We're so glad you've enjoyed shopping with again, and we really hope you're enjoying the newest bag in your collection :)
-Rachel.
Marc Jacobs tote
Fantastic purchase fantastic seller 10/10 will definitely use again A++
9 April 2023
Unprompted review
Reply from Larizia
Hi Brad,
Thank you for the review.
We're happy to hear you enjoyed shopping with Larizia, and we hope you're enjoying your new bag!
-Rachel.
Reply from Larizia
Hi Jodie,
Thank you for your review.
We're happy you've enjoyed shopping with us and that you're happy with your new bag :)
-Rachel.
Absolutely love the brand
Absolutely love the brand, and Larizia do some great offers. Quick despatch. Fab service x
1 April 2023
Unprompted review
Reply from Larizia
Hi Kirsa,
Thank you for the review.
We're happy you've enjoyed shopping with us, and we hope you're enjoying the latest addition to your wardrobe :)
-Rachel.
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