Honestly, Lauren Jones was the absolute best. She clearly actually cares, she’s super quick & responsive, understanding and professional. Its pretty stressful for me to even think about going through... See more
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Review summary
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What people talk about most
Reviews shaping this summary
This is my third renewal with Lark and I'm happy, as ever. Initially there was a problem with the renewal reminder email but a quick telephone call, answered pretty much immediately and with a real pe... See more
Company replied
Great service on a claim I have just made for a theft of parts of my beloved drum kit, Aaron , my claim handler was superb,- fast, clear and precise. Lark are everything you want in musical equipment... See more
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Very reasonable prices and very helpful staff. Making a change to my insurance to cover a short trip to France was no problem and very good value. No rip off mid term admin charges either like many co... See more
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Company details
- #32 of 140 best companies in Insurance company
About Lark Music
Written by the company
- With instrument protection from Lark Music you know that if anything happens to your musical instrument or gear, we can help repair or replace it. Our flexible policies allow you to choose cover for your items within the UK or worldwide, at your premises or home, from just £25 a year.
- You can also add Public Liability cover or buy it separately to protect you against the cost of a claim if someone else is injured, or their property damaged while you’re performing musical activities; and our Personal Accident cover protects you if you are injured and unable to play.
- After more than 35 years in this industry, we know how much music means to you. Our quick and easy cover is designed to give you the peace of mind you need to play on, protected.
- Get a quote online in minutes
- We pay over 95% of claims received*
- Fast, specialist claims handled by music experts
- Accidental damage, loss and theft covered in the UK & Worldwide
- Hire costs covered, and you can choose your own reparier
- Public Liability and Personal Accident cover available
- Flexible policies, making changes is easy through your online account
- *95% claims payout rate based on claims between Nov 2024 and Nov 2025.
Specialised but simple, flexible cover.
Single or multi-instrument policies. If you play it, we'll cover it.
Designed by musicians for musicians.
Contact info
One Creechurch Place, EC3A 5AF, London, United Kingdom
- 0333 188 6582
- music@larkmusic.com
- larkmusic.com
Get a quick online quote
4.8
Excellent
125 reviews
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They were expedient and there were no…
They were expedient and there were no special issues. Everything ran smoothly. Their service was excellent
27 July 2026
Reply from Lark Music
Thank you for your kind feedback and review.
The fact that I could ring up easily
The fact that I could ring up easily, and speak with a human being to pay! It made the trabsaction stress free!
Thank you.
2 June 2026
Reply from Lark Music
Thanks for your great review. We'll be sure to share your comments with the team, who will be delighted to hear them.
Reply from Lark Music
Thank you for your feedback.
It was clear and straight forward for…
It was clear and straight forward for me to renew the policy
27 July 2026
Reply from Lark Music
Thank you for renewing with us and for your continued trust in Lark Music.
easy and to the point
proffesional and easy and the personal contact means a lot to make it a great experience
27 July 2026
Reply from Lark Music
We're so pleased to hear our team provided the service you were looking for. Thanks for your support and recommendation.
This is my third renewal with Lark and…
This is my third renewal with Lark and I'm happy, as ever. Initially there was a problem with the renewal reminder email but a quick telephone call, answered pretty much immediately and with a real person at the other end, meant my renewal was done and dusted. Simple, straightforward, good price. Works for me.
10 July 2026
Reply from Lark Music
Thank you for staying with us for a third year. It means a great deal to know you continue to place your trust in Lark Music. We'll pass on your kind comments to Maroof who will be pleased to hear this.
Reply from Lark Music
Thank you for your feedback.
The procedure of renewing the insurance…
The procedure of renewing the insurance is very easy. The personal is very assistant and the whole procedure is very easy and compatible.
7 August 2025
Reply from Lark Music
Thank you for renewing with us and for taking the time to leave a review. We're delighted to hear you've continued to have a positive experience with Lark Music.
This is an international insurance company for music instruments
We are new customers. Larc was kind and we hope to continue using their service in the future.
1 May 2026
Reply from Lark Music
Thank you for taking the time to leave us a review. It's fantastic to hear that we met your expectations.
Helpful when contacted by phone and…
Helpful when contacted by phone and request followed through
28 May 2026
Reply from Lark Music
Thank you for your review. We're glad we could assist you over the phone and follow through on your request. Thank you for choosing us.
Efficient and fair price
I haven't had reason to claim for a long time but renewing is easy and the price hasn't risen too much.
26 July 2026
Reply from Lark Music
Thank you for your feedback. We're glad renewing was straightforward and we look forward to continuing to support you.
Great Service
I have found Lark Music very easy to deal with - they are always polite, efficient and very good insurance prices.
26 July 2026
Reply from Lark Music
Thanks, we're thrilled to hear your feedback, and we'll pass your kind comments onto the team.
Very straightforward and you know what…
Very straightforward and you know what is bought and what your covered for with the amount. The person on the phone was very polite and helpful.
26 July 2026
Reply from Lark Music
Thank you for choosing Lark Music, we're delighted to hear you had a great experience and really appreciate you taking the time to leave a review. We'll pass on your feedback to Ruby who will be pleased to hear your kind comments.
Easy to actually talk to staff in order…
Easy to actually talk to staff in order to understand the quote and get full detail of cover offered.
Thank you for your time.
2 July 2026
Reply from Lark Music
We're thrilled to receive your feedback. Thanks for choosing us and for sharing your experience with others.
Easy to contact, friendly, good price
Easy to contact over the phone. Very reasonable price.
21 May 2026
Reply from Lark Music
Thank you for your kind feedback.
Lark Insurance - very helpful and knowledgeable staff, good service
I've been with Lark insurance a while now. I'm happy with the service. My policy renewal was coming up and I needed further information. The man I spoke with was very helpful and clear in explaining. We've spoken a number of times in the past and he's always very helpful and friendly and courteous.I was very pleased with the result and glad I called rather than tried to get information online.
12 June 2026
Reply from Lark Music
Thank you for placing your trust in us and choosing to renew with us once again. We're delighted to know we're continuing to meet your expectations and we'll be sure to pass on your comments to Sam who will be delighted to hear this.
Very good……………..
26 June 2026
Reply from Lark Music
Thank you for your review.
Lark is a reassuringly specialised insurer
Lark is reassuringly helpful and understanding of the needs of musicians, in respect of catering for their individual, instrument insurance. They have continued, seamlessly, where the previous company left off.
26 July 2026
Reply from Lark Music
Thank you for your review and for trusting us with your insurance needs. We're delighted to hear you had a positive experience and that we're meeting your expectations.
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