Laser Corporation Reviews 

473
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 55 reviews, reviewers overwhelmingly had a truly great experience with this company, often mentioning the seamless and straightforward overall shopping process. Customers frequently praise the impressively fast delivery times, smooth website navigation, and very competitive pricing on a wide variety of purchases. Many people also mention that the items received are securely packaged, built with great quality, and work exceptionally well for daily use. However, some customers also noted occasional frustrating issues with receiving faulty or incorrect merchandise that required complicated returns. A few reviewers experienced noticeable delays with shipping services, tracking their active packages, or receiving helpful responses regarding missing items.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that items arrive as advertised and work very... See more

Delivery service

Users describe positive interactions with delivery service, highlighting consistently fast shipping times and... See more

Price

Customers had positive experiences with price, highlighting that the items are very competitive compared to... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items are working well and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This little speaker & 2 microphones pump out a better sound than I ever could have imagined! For the price & delivery - it will be a real winner on Christmas Day as the Grandaughters sing kara... See more

Company replied

Rated 5 out of 5 stars

Very easy to order, fantastic price on 6 item deal with free fully automated tracking. Very well packed items too. Tops marks on all fronts.

Company replied

Rated 5 out of 5 stars

Easy website to use and the products are amazing! The smart door handle is the best thing ever with the easiest installation

Company replied

Rated 5 out of 5 stars

Very fast service. This remote being the larger remote for the dvd . Should be the stock remote as the one that comes with the dvd is very small and hard to operate.

Company replied


Company details

  1. Electronics store
  2. Computer Accessories Shop
  3. Electronics Company
  4. Home improvement shop
  5. Home Theatre Shop
  6. Home audio shop

Written by the company

Laser Corporation, founded in 1987, is a proudly Australian-owned brand and a leading name in consumer electronics and IT accessories. For more than 35 years, we’ve created reliable, affordable, and easy-to-use technology for homes, offices, and life on the go. Our diverse range includes Smart Home products such as smart bulbs, smart lighting, smart powerboards, smart door locks, and home security cameras; Audio and Home Entertainment solutions including Bluetooth soundbars, portable Bluetooth speakers, headphones, karaoke microphones, and floor speakers; Computing and IT accessories such as USB-C hubs, network cables, storage devices, and mechanical keyboards; mobile essentials like AC chargers, charging stations, car chargers, power banks, and wireless chargers; plus wearables, health and fitness devices, e-scooters, pet tech, and more. Designed in Sydney and supported by local warehousing, Laser products are built to meet Australian standards with fast delivery and responsive customer support. Our experienced teams in Hong Kong and China oversee sourcing, compliance, and manufacturing to ensure consistent quality and the ability to bring new technology to market quickly. We partner with leading Australian retailers, online marketplaces, and industry resellers, making Laser products accessible nationwide through stores like JB Hi-Fi, Big W, Bunnings, and Amazon Australia. Agile and innovative, we keep pace with emerging consumer technology trends while delivering practical solutions for everyday use. Sustainability and compliance underpin our operations. Every product is backed by an Australian warranty, undergoes rigorous quality testing, and is designed with durability in mind to reduce waste. Whether you’re upgrading home entertainment, building a smart home, equipping your workspace, or looking for reliable tech accessories, Laser delivers products you can trust—supported by decades of experience and a commitment to customer satisfaction. Explore our full range, product manuals, and support resources at laserco.com.au.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

473 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(473)

55 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Didn't get my parcel

Didn't get my parcel, delivered to wrong place and wouldn't honour the price if I wanted to re order

26 November 2023
Laser Corporation logo

Reply from Laser Corporation

Thank you for your review, Jonathan. We're sorry to hear about your experience. We always aim to provide the best service and are keen to resolve any issues. Please check your email for further assistance on this matter. 👍📧

Rated 5 out of 5 stars

High level of service

The quick response to my order surprised me.

24 November 2023
Laser Corporation logo

Reply from Laser Corporation

Thanks a lot, Ken, for the 5-star rating! We're glad our quick response positively surprised you. Delivering high-level service is what we strive for. Looking forward to assisting you again!

Rated 5 out of 5 stars

That was the first time I purchased…

That was the first time I purchased anything from you. And I gave you a 5 star because you did an excellent job.

27 November 2023
Laser Corporation logo

Reply from Laser Corporation

Thank you for the fantastic 5-star review! We're thrilled to have made a great first impression. Looking forward to serving you again with the same excellence! 🌟

Rated 1 out of 5 stars
Laser Corporation logo

Reply from Laser Corporation

We're truly sorry to hear about your experience with the DVD player. This is certainly not the standard we aim for. Please reach out to us at support@laserco.com.au so we can address this issue promptly and find a suitable solution for you.

Rated 5 out of 5 stars

Easy to navigate website and fast…

Easy to navigate website and fast delivery. Thank you

24 November 2023
Laser Corporation logo

Reply from Laser Corporation

Thanks a bunch for the 5 stars! 🌟 Super stoked you found our website a breeze to use and our delivery speedier than a cheetah on a skateboard! 🚀 Keep rocking and we're here whenever you need us. Fast delivery, easy peasy website - that's how we roll!

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Received Thursday night after ordering last Friday. Will test product when it’s charged.

24 November 2023
Laser Corporation logo

Reply from Laser Corporation

Thrilled to hear about the quick delivery, Michelle! 🚀 Hope the product charges up to your expectations. Let us know how it goes - we're all ears! 🔋👂

Rated 5 out of 5 stars
Laser Corporation logo

Reply from Laser Corporation

Thanks for the 5-star review! 🌟 Thrilled to hear our delivery was super prompt. ⚡ We're here to make your experience smooth and speedy! 🚚 If you need anything else, just give us a shout. 📣 Looking forward to your next visit! 🎉

Rated 5 out of 5 stars

Twin DVD Power Cable

Made a purchase for a car dvd power cable, simple to use website and very quick delivery….thanks guys.

13 November 2023
Laser Corporation logo

Reply from Laser Corporation

Great to hear your purchase was smooth and speedy, Evan! Thanks for choosing us for your car DVD power cable needs. Enjoy your movies on the go! 🚗📀👍

Rated 5 out of 5 stars

Great product and really easy to order…

Great product and really easy to order and fast delivery!!!

10 November 2023
Laser Corporation logo

Reply from Laser Corporation

Thrilled to know you found our product great and our ordering process a breeze, Clare! Fast delivery is our jam. Enjoy your new purchase! 🌟📦🚀

Rated 5 out of 5 stars

Love the product

Love the product. Quick turnaround for delivery. Good communication with me about expected arrival.

4 November 2023
Laser Corporation logo

Reply from Laser Corporation

Super to hear you love the product, Dylan! We're all about quick deliveries and keeping you in the loop. Thanks for the shout-out! 🚀📦

Rated 5 out of 5 stars

Excellent Support Service re Unsupported Equipment

Excellent service and even better support.

Have a Laserco Navig8r i43 GPS which I purchased over 6 years ago with lifetime maps for my young driver daughter as drivers without a full licence cannot use their mobile and hence nor its GPS functions.

Now my son is going for his licence but the i43 is no longer supported so there is no support for any map updates. Wrote to Laserco explaining the situation and a very helpful person named Punit understood my situation and provided a very fair solution both personally and financially for me. I can definitely recommend Laserco and its products to others.

18 October 2023
Unprompted review
Laser Corporation logo

Reply from Laser Corporation

Thrilled to hear about your positive experience, David! It's our pleasure to provide solutions that work for you and your family. Big thanks for recommending us and for the five stars! 🌟🚗🗺️

Rated 5 out of 5 stars

Exceptional service

25 October 2023
Laser Corporation logo

Reply from Laser Corporation

Wow, Terry, thank you for the glowing 5-star review! 🌟 We're thrilled to hear you experienced exceptional service with us. Your kind words really make our day! 🙌 Looking forward to serving you again soon. 😊

Rated 5 out of 5 stars

Easy set up

The cameras & solar panel were dispatched quickly & are of good quality. The app was easy to install & notifications came through instantly. The charge on one camera (no solar panel yet) is at 70% after 5 days!

12 October 2023
Laser Corporation logo

Reply from Laser Corporation

Thank you for the awesome 5-star review! 🌟 We're thrilled to hear that you found the setup easy and the quality up to par. It's great that the app and notifications are working seamlessly for you. 📲 Your feedback is much appreciated! 🙏

Rated 5 out of 5 stars

Cat alarm clock

Easy ordering, fast delivery. Daughter loves the alarm clock. Simple to program. Would definitely recommend

16 October 2023
Laser Corporation logo

Reply from Laser Corporation

Thank you for the glowing 5-star review! 🌟 We're delighted to hear that your daughter loves her new cat alarm clock and that you found the ordering process easy and quick. 🐱⏰ Your recommendation means the world to us! 🙏

Rated 5 out of 5 stars

Fast Shipping!!!

Easy to use website, great price and Fast Shipping.

16 October 2023
Laser Corporation logo

Reply from Laser Corporation

Thank you for the fantastic 5-star review! We're thrilled to hear you found our website user-friendly and were pleased with our pricing and speedy shipping. Your positive feedback fuels us to keep doing our best! 🌟🚀

Rated 2 out of 5 stars

Poor quality products

2 October 2023
Laser Corporation logo

Reply from Laser Corporation

Hi Anand, we're really sorry to hear that you're not satisfied with the quality of our products 😔. We take all feedback seriously and would like to understand more about your experience. Could you please reach out to us at support@laserco.com.au so we can make things right? 📩

Rated 5 out of 5 stars
Laser Corporation logo

Reply from Laser Corporation

Thrilled to hear you're enjoying our service and products! 😊 We aim to keep the good times rolling. Thanks for being a loyal customer! 🌟




Rated 5 out of 5 stars

Fast

The product is exactly what I ordered and it arrived so quickly was impressed.
Thanks

26 September 2023
Laser Corporation logo

Reply from Laser Corporation

Fantastic to hear you're impressed with our speedy delivery and the product! 🚀 We're all about getting you what you need, when you need it. Thanks for the shoutout! 🌟

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