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Rated 3 out of 5 stars

I didn't like that there were no directions. Also, I thought I ordered 2 possibly 3 "pens" but what it really was was misinformation and/or misunderstanding. As for how the carbemide peroxide works I... See more

Company replied

Rated 3 out of 5 stars

Quickly received. Seemed pretty simple however there no instructions as to how often you should be using and staying when you’re supposed to use the red light therapy , is it immediately after the blu... See more

Company replied

Rated 5 out of 5 stars

It was TERRIBLE! Tho the person who assisted me on info was nice, she FAILED TO INFORM ME ON A LOT OF (PERTINENT INFO), that I later found out on my own! COMPETITORS OFFERED A WHOLE LOT MORE AND FO... See more

Company replied

Rated 5 out of 5 stars

I received my teeth whitening kit from LaserGlow a couple weeks ago and when I say this stuff works I mean it. You will see your teeth look significantly shades whiter. Excellent customer service and... See more

Company replied

Company details

  1. Teeth whitening service

Information provided by various external sources

LED Teeth Whitening Products Designed By Licensed Dental Hygienists. Formulated For Even The Most Sensitive Teeth. Trusted By Dental Professionals.


Contact info

3.5

Average

TrustScore 3.5 out of 5

64 reviews

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Rated 5 out of 5 stars

Great service!

Received lip oil & lip scrub, it's amazing! Also pre-ordered the purple whitening toothpaste, website was easy to use! Highly recommend these products

10 March 2023
Laser Glow logo

Reply from Laser Glow

Thank you!

Rated 1 out of 5 stars
Laser Glow logo

Reply from Laser Glow

Hi Tina, you've ordered our newest product the "Mouth Spray". You've placed the order during our "Pre-Order". Before purchasing, our website states that this item will begin shipping out March 18th. We have emailed you back and we will start shipping your order by end of this week once we have them in stock. You will receive a follow up email with all the shipping and tracking information. Thanks!

Rated 2 out of 5 stars

Still haven’t received a order I…

Still haven’t received a order I ordered 3 weeks ago when said it would be here in 3-5 business days.

13 March 2023
Laser Glow logo

Reply from Laser Glow

Hi Kailee, all orders are sent out within 1-2 business days along with a USPS tracking number and insurance. You've emailed us regarding this issue and we've replied back but you took over 10 days to answer us back so we can help you locate your order. We also sent you a new replacement order with a new tracking number after you've reached out to us. This is your 3rd order with us, accidents do happen and sometimes packages are lost in the mail which is out of our control. Nonetheless, we will always refund your order or send out a replacement. Thanks

Rated 5 out of 5 stars

Must have, now!

Omg! Let me just say I love this whitening gel!! Even though I would buy my 44% from Amazon.. this IS way better. I love the results on my clients!

23 February 2023
Laser Glow logo

Reply from Laser Glow

Thank you! Be cautious with online gels from other websites. Make sure you're buy dental grade quality!

Rated 1 out of 5 stars

No instructions came with the product

No instructions came with the product. It turned my gums white and burned. I think I am supposed to get additional shipments but I see no way to cancel.

4 January 2023
Laser Glow logo

Reply from Laser Glow

Hello Linda, please do not leave multiple negative reviews for the same issue. Also reach out to us via email or call us to see how we can assist you. We've addressed this issue before. The gel you've ordered is for Professional Use only. This should not be used at home or without any proper training or certifications. If you are not trained to use this gel please stop immediately as you can cause serious damage to your clients.

Rated 5 out of 5 stars

The best

11/10 always!!! I love all of the products - toothbrush, AM/PM toothpaste (it’s the only one that doesn’t make me break out), the whitening kit, lip oil, scrub…it’s all incredible and so is Dave!

28 November 2022
Laser Glow logo

Reply from Laser Glow

Thank you so much for your feedback! =)

Rated 5 out of 5 stars

Smiling

Love the at home whitening kit.

31 October 2022
Laser Glow logo

Reply from Laser Glow

Thank you Neavan! Happy to hear this =)

Rated 4 out of 5 stars

all good except giguvak barrier

all good except gingival barrier, you need 2 people to put that stuff on

19 September 2022
Laser Glow logo

Reply from Laser Glow

Thank you for your feedback Glen! Please watch our tutorial video on how to properly use the gingival barrier. If you need to use 2 people for it, you are doing something wrong. Also practice makes perfect! Practice more and more on fake teeth before using on an actual patient.

Rated 5 out of 5 stars

Great customer service!!!!

Dave was very helpful and patient with me. I had several questions about product use and he helped me through! That's what you call great customer service.

2 July 2022
Laser Glow logo

Reply from Laser Glow

Thank you for your awesome feedback!

Rated 1 out of 5 stars

When I opened the package

When I opened the package, whitening gel was all over the syringe. Had no instructions. Should gel be refrigerated?

23 June 2022
Laser Glow logo

Reply from Laser Glow

Please contact us directly before leaving a negative review with a question that could of been easily resolved via email / phone call. But yes, this gel should always be refrigerated. Anything over 16% hp should always be refrigerated. This should have been taught during your training course. Please contact us directly if you have any questions on how to use this before administering this on an actual patient. Serious damage can occur if not used correctly. We could have easily replaced the syringe for you if you had contacted us directly with your issue. Sometimes products can get damaged during shipping!

Rated 5 out of 5 stars

Very great service and they delivered…

Very great service and they delivered just as promised. My product was delivered the same day as I ordered. And not just that, due to my door bell not working at the time. They we're even thoughtful enough to call me to let me know my order was deliver and on my porch. Really appreciated that, VERY PLEASED!!!! Thank you

23 April 2022
Laser Glow logo

Reply from Laser Glow

Thank you Natira!

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