LaserCube Reviews 351

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 40 reviews, reviewers overwhelmingly had a great experience with this company, often describing the product as amazing and a masterpiece of ingenuity. Customers are highly satisfied with the quality of the product, noting its efficiency, compactness, and powerful capabilities. Many appreciate the excellent hardware, software, and support, finding the device easy to set up and run, even for beginners. The purchasing process and communication are frequently highlighted as amazing, with quick responses and expectations being over-delivered. However, some customers also noted that the user experience was not always satisfactory, particularly for beginners, due to fast-paced tutorials and a lack of intuitive design for casual home use. A few other people also felt that the product was noisy, the activation process messy, and the visual effects, such as the equalizer, were not as impressive as expected.

What people talk about most

Product

Users describe positive interactions with the product, with many expressing their love for the Lasercube's... See more

Quality

People report positive experiences with quality, with many describing the laser as incredible, amazing, and a... See more

User experience

Customers consistently note positive experiences with user experience, praising the easy setup and powerful... See more

Service

Customers had positive experiences with service, highlighting great support and communication. Reviewers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The Laser Cube is an amazing Light with Endless Capabilities. If Only they could include some sort of Instruction Manual or Online Course on how to Operate this Awesome peace of Equipment. It would... See more

Company replied

Rated 4 out of 5 stars

I'm still learning. What i didn't like was the the custom fee, I didn't expect it. Never mind. I am still figure out why sometime it doesn't connect to the mobile phone and why the feature on the... See more

Rated 4 out of 5 stars

The website navigation for checkout wasn't great. and you forgot the nanofogger with the initial shipment. But that's all inconsequential compared to the awesomeness of the laser cube. I am g0nn... See more

Rated 5 out of 5 stars

The Leser Cube 7.5 W ultra is indeed a masterpiece of ingenuity. It’s basically a laser light show in a box you can take anywhere. Highly recommend, but definitely not the sort of thing you would buy... See more


Company details

  1. #3 of 3 best companies in Stage lighting equipment supplier
  2. #3 of 3 best companies in Laser equipment supplier

Written by the company

LaserCube is an all-in-one laser display system that fits inside a 1.7 kg, 10cm cube. The 3-hour battery makes it perfect for both house parties and the outdoors. It’s super easy to connect and just works!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

351 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Amazing Company with amazing products

Amazing hardware, software and support.
The lasers are top quality, and the Laser OS software works great on a Mac. Plus the companie's technical support is fast and extremely helpful.

I can't recommend them enough!

17 June 2025
Unprompted review
Rated 5 out of 5 stars

Knowledgeable and Courteous

Knowledgeable and Courteous. I had some concerns with my laser and the help was so quick. I thought I was going to need to return my laser, but the associate at LaserCube have me some clear easy to understand instructions which helped tremendously. I'm definitely a happy camper now!

5 June 2025
Rated 5 out of 5 stars

LaserCube 7.5W Ultra MK2

This time I wanted to add my few cents about LaserCube 7.5W Ultra MK2 I recently received: this product is out of this world - packed with a lot of features like DMX and Artnet support, amazing standalone mode, compatibility with MIDI controller - just crazy. Works like a dream, can't wait to update my LaserCube fleet with this generation.

13 May 2025
Rated 5 out of 5 stars

Great support

Great support! My shipment was missing an item. I contacted the company and received it a few days later. This is a level of service that makes you want to buy more equipment from them. The LaserCube may be a bit expensive, but it absolutely exudes quality and thoughtful design. Recommended.

8 April 2025
Rated 5 out of 5 stars

super brains

super - kind responsive and knowledgeable, very helpful indeed and sorted the issue quickly even around other kit relating to the setup. thanks so much!

28 April 2025
Unprompted review
Rated 5 out of 5 stars

Thank you

Thank you. The expander lens is doing exactly what I was hoping for.

29 November 2024
LaserCube logo

Reply from LaserCube

Great to hear that! Have fun!

Rated 5 out of 5 stars

1.2Watt LaserCube

I ordered a 1.2Watt LaserCube, the shipping was fast and with clear communication, but make sure to get the right information about customs, because i had to pay the VAT separately. The LaserCube came in a great, nice feeling bag with all extra's delivered. The device itself is great, but i decided to return it (30-day policy) because i wanted to jump to ILDA right away. The customer service was fast, and although there was issue with the payback of the price initially, they corrected that super fast. Credits for their customer service!

18 December 2024
Unprompted review
Rated 5 out of 5 stars

Great customer support

Great customer support. I had a question about a function and they were quick to respond with not just one solution but 3 depending on what I was doing.

24 November 2024

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