I like this website because it is a reliable place to order. But I took 2 stars off because there was one year where the cake was not fresh. And this year I asked if they can exchange one cake for... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The whole experience is great, cause the delivery was made on the same day, quickly and without any problems. However unfortunately the delivery guy was rude. If do not consider the delivery guy exp... See more
Company replied
I ordered flowers including chocolates. The bouquet was delivered on the same day, however most of the flowers were old not fresh, and the chocolates were not delivered. Update #2: ✅ After conta... See more
Company replied
Honestly I was very scared at first because I never order flowers online before they did arrive a little late but she got them at the end of the day!!!! They communicated all the way through the deliv... See more
Company replied
Company details
Written by the company
LatinFlores.com: The largest online Flower Shop in Latin America. Same day flower delivery. Save on flowers and gifts for Latin America, Europe and USA.
Contact info
United States
- 1-888 493-8030
- cs@latinflores.com
- latinflores.com
3.4
Average
563 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from LatinFlores.com
Hi Fernando Garcia Guirola,
Thank you very much for your review. We are glad to know that your experience with LatinFlores was a positive one.
Every order is unique to us: we work with dedication to ensure the flowers arrive fresh, on time, and with the care that such a special gesture deserves. Knowing we achieved this with you encourages us to keep improving every day.
It will be our pleasure to send flowers for you whenever you wish to surprise or celebrate a special moment.
Sincerely,
Quality and Customer Service Team
Latinflores.com
Absolutely the best!
Best Quality best service! I get roses delivered to my girlfriend 2 to 3 times a month and the service and quality has always been perfect. It’s the only place I ll order flowers from!
Scott Smith
17 October 2025
Reply from LatinFlores.com
Hi Scott Smith,
Thank you very much for your review. We are glad to know that your experience with LatinFlores was a positive one.
Every order is unique to us: we work with dedication to ensure the flowers arrive fresh, on time, and with the care that such a special gesture deserves. Knowing we achieved this with you encourages us to keep improving every day.
It will be our pleasure to send flowers for you whenever you wish to surprise or celebrate a special moment.
Sincerely,
Quality and Customer Service Team
Latinflores.com
Reply from LatinFlores.com
Hi Martha Cueva,
Thank you very much for your review. We are glad to know that your experience with LatinFlores was a positive one.
Every order is unique to us: we work with dedication to ensure the flowers arrive fresh, on time, and with the care that such a special gesture deserves. Knowing we achieved this with you encourages us to keep improving every day.
It will be our pleasure to send flowers for you whenever you wish to surprise or celebrate a special moment.
Sincerely,
Quality and Customer Service Team
Latinflores.com
MY WIFE WAS SO HAPPY
23 October 2025
Reply from LatinFlores.com
Hi Leon Jost,
Thank you very much for your review. We are glad to know that your experience with LatinFlores was a positive one.
Every order is unique to us: we work with dedication to ensure the flowers arrive fresh, on time, and with the care that such a special gesture deserves. Knowing we achieved this with you encourages us to keep improving every day.
It will be our pleasure to send flowers for you whenever you wish to surprise or celebrate a special moment.
Sincerely,
Quality and Customer Service Team
Latinflores.com
More beautiful than pictured!
Communication was really easy considering I was ordering from a different country and the arrangement was even more beautiful than pictured. Quality of the flowers was excellent as well!
Very satisfied with my purchase!
21 October 2025
Reply from LatinFlores.com
Hi Jocelyn,
Thank you very much for your review. We are glad to know that your experience with LatinFlores was a positive one.
Every order is unique to us: we work with dedication to ensure the flowers arrive fresh, on time, and with the care that such a special gesture deserves. Knowing we achieved this with you encourages us to keep improving every day.
It will be our pleasure to send flowers for you whenever you wish to surprise or celebrate a special moment.
Sincerely,
Quality and Customer Service Team
Latinflores.com
Reply from LatinFlores.com
Hi Orlando Mauricio Rodriguez,
Thank you very much for your review. We are glad to know that your experience with LatinFlores was a positive one.
Every order is unique to us: we work with dedication to ensure the flowers arrive fresh, on time, and with the care that such a special gesture deserves. Knowing we achieved this with you encourages us to keep improving every day.
It will be our pleasure to send flowers for you whenever you wish to surprise or celebrate a special moment.
Sincerely,
Quality and Customer Service Team
Latinflores.com
Ot took 4 days to get my order there, but better late than never.
Ot took 4 days to get my irder there, but
22 October 2025
Reply from LatinFlores.com
Hello James Currier,
Thank you for your review. We sincerely regret that your order was delivered late. At Latinflores.com, our commitment is to deliver fresh, beautiful, and punctual flowers because we know how important it is that every detail complements the gesture you wish to express.
In your case, the delivery was made on a later date with your authorization, and we also included compensation for the inconvenience. We will always seek the best alternative to ensure that every delivery fulfills its purpose and that your experience is positive.
We will continue working with the same dedication to ensure that every delivery is impeccable and reflects the importance of the moment.
Sincerely,
Quality and Customer Service Team
Latinflores.com
Delivery was scheduled for one day but…
Delivery was scheduled for one day but got rescheduled for the next day. Didn’t try and compensate. me at all.
15 October 2025
Reply from LatinFlores.com
Hello Keith Reid,
Thank you for taking the time to share your review.
We apologize for the change in the delivery date of your order. At Latinflores.com, we are committed to providing fresh, beautiful, and punctual flowers because we understand how important it is that every detail complements the gesture.
In your case, the date change was made with your authorization, as indicated in the previous email, due to the time the purchase was made. We always strive to find the best possible alternative to ensure your order is delivered in perfect condition.
We appreciate your understanding and trust. We will continue working with the same dedication to ensure every delivery is impeccable and reflects the importance of the moment.
Sincerely,
Quality and Customer Service Team
Latinflores.com
Quick service and beautiful flowers
Easy to order, quick delivery and beautiful flowers! From one side of the world to another.
21 October 2025
Reply from LatinFlores.com
Hi MD,
Thank you very much for your review. We are glad to know that your experience with LatinFlores was a positive one.
Every order is unique to us: we work with dedication to ensure the flowers arrive fresh, on time, and with the care that such a special gesture deserves. Knowing we achieved this with you encourages us to keep improving every day.
It will be our pleasure to send flowers for you whenever you wish to surprise or celebrate a special moment.
Sincerely,
Quality and Customer Service Team
Latinflores.com
Presentation of flowers and chocolates…
Presentation of flowers and chocolates were very much appreciated by receivers.
14 October 2025
Reply from LatinFlores.com
Hi M. Thompson,
Thank you very much for your review. We are glad to know that your experience with LatinFlores was a positive one.
Every order is unique to us: we work with dedication to ensure the flowers arrive fresh, on time, and with the care that such a special gesture deserves. Knowing we achieved this with you encourages us to keep improving every day.
It will be our pleasure to send flowers for you whenever you wish to surprise or celebrate a special moment.
Sincerely,
Quality and Customer Service Team
Latinflores.com
Reply from LatinFlores.com
Hi Eddy Fuentes,
Thank you very much for your review. We are glad to know that your experience with LatinFlores was a positive one.
Every order is unique to us: we work with dedication to ensure the flowers arrive fresh, on time, and with the care that such a special gesture deserves. Knowing we achieved this with you encourages us to keep improving every day.
It will be our pleasure to send flowers for you whenever you wish to surprise or celebrate a special moment.
Sincerely,
Quality and Customer Service Team
Latinflores.com
Reply from LatinFlores.com
Hi Mr. Charles Gurassa,
Thank you very much for your review. We are glad to know that your experience with LatinFlores was a positive one.
Every order is unique to us: we work with dedication to ensure the flowers arrive fresh, on time, and with the care that such a special gesture deserves. Knowing we achieved this with you encourages us to keep improving every day.
It will be our pleasure to send flowers for you whenever you wish to surprise or celebrate a special moment.
Sincerely,
Quality and Customer Service Team
Latinflores.com
Reply from LatinFlores.com
Hi Jim S,
Thank you very much for your review. We are glad to know that your experience with LatinFlores was a positive one.
Every order is unique to us: we work with dedication to ensure the flowers arrive fresh, on time, and with the care that such a special gesture deserves. Knowing we achieved this with you encourages us to keep improving every day.
It will be our pleasure to send flowers for you whenever you wish to surprise or celebrate a special moment.
Sincerely,
Quality and Customer Service Team
Latinflores.com
The flowers delivered are the ones that…
The flowers delivered were not ones that were selected in the cite. They were pretty but it’s just not what was selected on the website.
20 October 2025
Reply from LatinFlores.com
Hello Belen Barragan,
Thank you for sharing your review. We sincerely regret that the arrangement you received did not meet your expectations. Our commitment is to deliver fresh, beautiful, and timely flowers because we know how important it is that every detail matches the gesture you wish to convey.
In your case, we suggest sending a photo of the floral arrangement received to our customer service team so we can verify the situation and offer you an appropriate solution. We will always look for the best alternative, because the most important thing for us is that each delivery fulfills its purpose and creates a positive experience.
We will continue working with the same dedication so that each delivery is impeccable and reflects the significance of each special moment.
Sincerely,
Quality and Customer Service Team
Latinflores.com
Reply from LatinFlores.com
Hi J Garbutt,
Thank you very much for your review. We are glad to know that your experience with LatinFlores was a positive one.
Every order is unique to us: we work with dedication to ensure the flowers arrive fresh, on time, and with the care that such a special gesture deserves. Knowing we achieved this with you encourages us to keep improving every day.
It will be our pleasure to send flowers for you whenever you wish to surprise or celebrate a special moment.
Sincerely,
Quality and Customer Service Team
Latinflores.com
Reply from LatinFlores.com
Hi Luciana,
Thank you very much for your review. We are glad to know that your experience with LatinFlores was a positive one.
Every order is unique to us: we work with dedication to ensure the flowers arrive fresh, on time, and with the care that such a special gesture deserves. Knowing we achieved this with you encourages us to keep improving every day.
It will be our pleasure to send flowers for you whenever you wish to surprise or celebrate a special moment.
Sincerely,
Quality and Customer Service Team
Latinflores.com
LatinFlowers.com brings us closer to…
LatinFlowers.com brings us closer to our loved ones with impeccable service, allowing them to feel our presence despite the great distances.
20 October 2025
Reply from LatinFlores.com
Hi Alejandro Palladino,
Thank you very much for your review. We are glad to know that your experience with LatinFlores was a positive one.
Every order is unique to us: we work with dedication to ensure the flowers arrive fresh, on time, and with the care that such a special gesture deserves. Knowing we achieved this with you encourages us to keep improving every day.
It will be our pleasure to send flowers for you whenever you wish to surprise or celebrate a special moment.
Sincerely,
Quality and Customer Service Team
Latinflores.com
Overall good service
Overall good service. Good selection.
Arrangement could’ve been slightly bigger.
19 October 2025
Reply from LatinFlores.com
Hi J.Y,
Thank you very much for your review. We are glad to know that your experience with LatinFlores was a positive one.
Every order is unique to us: we work with dedication to ensure the flowers arrive fresh, on time, and with the care that such a special gesture deserves. Knowing we achieved this with you encourages us to keep improving every day.
It will be our pleasure to send flowers for you whenever you wish to surprise or celebrate a special moment.
Sincerely,
Quality and Customer Service Team
Latinflores.com
Reply from LatinFlores.com
Hi Gonzalo Troncoso,
Thank you very much for your review. We are glad to know that your experience with LatinFlores was a positive one.
Every order is unique to us: we work with dedication to ensure the flowers arrive fresh, on time, and with the care that such a special gesture deserves. Knowing we achieved this with you encourages us to keep improving every day.
It will be our pleasure to send flowers for you whenever you wish to surprise or celebrate a special moment.
Sincerely,
Quality and Customer Service Team
Latinflores.com
They pulled off a last minute weekend…
They pulled off a last minute weekend order for me. So grateful!
19 October 2025
Reply from LatinFlores.com
Hi Ashton,
Thank you very much for your review. We are glad to know that your experience with LatinFlores was a positive one.
Every order is unique to us: we work with dedication to ensure the flowers arrive fresh, on time, and with the care that such a special gesture deserves. Knowing we achieved this with you encourages us to keep improving every day.
It will be our pleasure to send flowers for you whenever you wish to surprise or celebrate a special moment.
Sincerely,
Quality and Customer Service Team
Latinflores.com
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.