Launchingdeals Reviews 

428
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 151 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent customer service, highlighting the staff's professionalism, helpfulness, and positive attitude in resolving issues. Many people appreciate the quick response times, often receiving assistance within minutes or hours, even for purchases made months or years prior. Reviewers are impressed with the efficiency and ease of their overall service experience, noting that problems are resolved without hassle or extensive back-and-forth communication. Some people were dissatisfied with initial product key issues, such as keys being invalid or already in use, or receiving a product that didn't meet their needs. However, these concerns were often quickly addressed by customer service, who provided new keys or alternative solutions, leading to overall satisfaction with the resolution.

What people talk about most

Customer service

Users describe positive interactions with customer service, often highlighting the excellent, stellar, and... See more

Product

Reviewers mention ambiguous feedback about product, with some expressing initial skepticism about purchasing... See more

Response time

Reviewers highlight positive aspects of response time, with many customers expressing satisfaction with the... See more

Staff

Customers had positive experiences with staff, highlighting their professionalism, helpfulness, and... See more

Service

Customers consistently note positive experiences with service, often highlighting the professionalism and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ok, I was in a slight panic as I had a personal project due and couldn't access my apps that I'd purchased the night before. I emailed them at 9-10pm at night with urgency. They immediately responded... See more

Rated 5 out of 5 stars

Bought Microsoft Office 2024 through a third party GOVX. I was worried when the purchase landed with a company I never heard of (Launching Deals) but the process was smooth, fast, and without issues.... See more

Rated 5 out of 5 stars

Great Service! We purchased a laptop and Microsoft package. The laptop is great - arrived quickly and we are not disappointed (Lenovo ThinkPad). When submitting our Microsoft Office order (great deal... See more

Rated 5 out of 5 stars

Customer service is excellent!. I purchased MS Office Pro Plus 2021 and received Warning message from Windows OS about the app during installation. I contacted customer service, and they responded wit... See more



Contact info

4.8

Excellent

TrustScore 5 out of 5

428 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.8

All reviews

(428)

132 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Support!!

Ok, I was in a slight panic as I had a personal project due and couldn't access my apps that I'd purchased the night before. I emailed them at 9-10pm at night with urgency. They immediately responded and ensured all my concerns were addressed. Launching Deals truly gave 100% effort and were quickly responsive in my urgency. This is what makes customer service in any organization great. Thank you Launching Deals!

19 December 2025
Unprompted review
Rated 5 out of 5 stars

Amazing help! Holiday Breakfast saved!

Amazing help, amazing service! I thought I had just lost $200 and I was going to have to disappoint my family since I had promised them a holiday breakfast at iHop, but to my surprise I was quickly helped by a customer service representative who even after 9:00pm stayed with me to ensure I got my gift cards to iHop! Huge weight lifted and they totally saved me from an embarrassing situation tomorrow.

19 December 2025
Unprompted review
Rated 5 out of 5 stars

I had made a purchase order for windows…

I had made a purchase order for windows 11 license keys. The website acted like it froze and I ended up placing a duplicate order. I was in distress as I was not needing 4 license keys. I contacted the launching deals customer support by email thinking they would not get back to me until the next business day. Next thing I know they already reached out to me within minutes! 8pm at night and they responded more than willing to help. I ended up just keeping the extra keys and gave them to someone in need... but they were still willing to assist if needed. They let me know if that something comes up to just reach out. This is the customer service that I expect to see in any place of business.

19 December 2025
Unprompted review
Rated 5 out of 5 stars

Another absolutely amazing customer…

Another absolutely amazing customer service experience with Rose Farmers 🌹. Ever have those days where your phone doesn’t work as fast as your fingers do and you somehow click something you shouldn’t? Well that happened and my order was placed to the wrong location. SHOOT! Emailed customer service and they took care of it immediately. “Not to worry we’ve canceled and refunded your card”. No questions, no begging from me - just “absolutely”. And FAST!
Holidays - check, Thank You’s - check, Sympathy- check, Just Because - check!
I send flowers to everyone for every occasion and Rose Farmers is who I go to - EVERY TIME!!
This is why I refer EVERYONE I know to Rose Farmers! Beautiful long lasting flowers, great prices, and then the customer service when you have a question or problem… just wraps it all together ☺️
Amazing team all around!
Not only will you not regret your purchase, but you’ll make it a regular part of your life!
Psssttt - you might even check out the “subscription option”! I just did - FOR MYSELF 🌹🌹 Why not enjoy gorgeous flowers MONTHLY! 🤷‍♀️☺️
Enjoy!

19 December 2025
Unprompted review
Rated 5 out of 5 stars

After initially having a problem with…

After initially having a problem with the product key, I was able to contact launchingdeals support and they were very responsive and helpful. I was given another key that immediately resolved my issue. Thanks again for the quick response.

3 December 2025
Unprompted review
Rated 5 out of 5 stars

Easily fixed order error

I made an error when ordering something and thought my order was wasted. I contacted customer support and they were able to fix my error and forward me my online order with no issues. Not many businesses will fix a customer error, but they did without hesitation. It definitely has caused me to want to increase my Groupon purchases.

8 December 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Customer Service

Dealing with Launching Deals has been great! Not only was my original purchase a bargain and super easy, but when I had a technical problem months later, they responded to my email and had my problem resolved in less than a day.

10 December 2025
Unprompted review
Rated 5 out of 5 stars

Microsoft Office 2024

Bought Microsoft Office 2024 through a third party GOVX. I was worried when the purchase landed with a company I never heard of (Launching Deals) but the process was smooth, fast, and without issues. I immediately received the emails and instructions and was using the software within 5-10 min. I received a follow up email from the company a few days later checking if all was smooth. What more can you ask for? Five stars.

5 December 2025
Unprompted review
Rated 5 out of 5 stars

Customer service is excellent!

Customer service is excellent!. I purchased MS Office Pro Plus 2021 and received Warning message from Windows OS about the app during installation. I contacted customer service, and they responded with another product key. I ended up not using the re-issued key. They were very professional, and I could tell from the emails we exchanged, very happy to help. I have purchased from this site before, but didn't leave my review the first time. Very satisfied each time.

28 November 2025
Unprompted review
Rated 5 out of 5 stars

Disney Gift Card

I bought a Disney gift card, which usually has a 72-hour release hold before the card is emailed to you. Since I was visiting Disney World before the hold period, I contacted customer service to request an expedited release of my gift card. To my delight, customer service responded promptly within a few hours and helped me ensure that I received my gift card before my visit. The customer service at Dining Dollars is truly exceptional, and I’ll definitely be using their website again.

3 December 2025
Unprompted review
Rated 5 out of 5 stars

Customer service is top notch

Customer service is top notch! I was unsure how to enter the codes I received for my Dining Dollars. Over a holiday weekend- I sent an email and it was answered within minutes. They were very professional and courteous explaining the process to me. Impressed that my email was answered during this time. Appreciate the time and attention I was given!

30 November 2025
Unprompted review
Rated 5 out of 5 stars

Awesome service

Awesome service, my Office Pro key was coming back as "invalid" After a few screen shots to show them what was going on, they emailed me a key that was fully functional.

28 November 2025
Unprompted review
Rated 5 out of 5 stars

Helpful and timely response

My husband sent me a Groupon for a Panera gift card and a 3 month Sip Club subscription. I entered a wrong email address for the link to be sent but they provided a link for support, and I sent them a corrected email and they quickly sent the links I needed to access the offers.

28 November 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service. Product key wasn’t working, I emailed them and they responded within the hour and gave me a new product key with details on how to complete the process.

24 November 2025
Unprompted review
Rated 5 out of 5 stars

Activation Code issues

There was an issue with receiving an activation code from a recent purchase. The issue was resolved within 12 hours of sending an email. Great customer service!

20 November 2025
Unprompted review
Rated 5 out of 5 stars

I recently bought an Office 2021…

I recently bought an Office 2021 package. By my mistake, I bought a PC version instead of Mac version.

Upon writing, the Launchingdeals responded promptly and offered to refund me - no pre-conditions.

I was very happy with this approach - and will sure buy again through their program as I know I’m dealing with thoroughly customer-centric and professional organization.

14 November 2025
Unprompted review

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