Ok, I was in a slight panic as I had a personal project due and couldn't access my apps that I'd purchased the night before. I emailed them at 9-10pm at night with urgency. They immediately responded... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful
Very helpful, made a purchase that couldn't be used on my device. They were able to assist me in resolving the matter.
CUSTOMER SERVICE ROCKS
I purchased my movie ticket coupons 12/2024 and misplaced two of them. Almost a year later and customer service had the coupons issued and codes given to me within 24 hours of my request.
Great deals and customer service !
Was so confused about how to find my item information. Then I got frustrated that I had to email customer service. I got all worked up for NOTHING! Lol They were extremely fast with a reply back! Super friendly and informative with the responses! Thank you so much !
I had an amazing experience…
I had an amazing experience corresponding with the customer service department for Launchingdeals.com. I had an issue with redeeming a deal on their website so I emailed them to get assistance & they had the fastest and most friendly response time of any website or company I’ve ever contacted. They did their best to help me try and resolve the issue and once they determined it didn’t work they refunded my money with no issues. I really appreciate that level of customer service and not having to go through a hassle to get my money back.
Amazing Customer Support and Great Deals
My employer works through Launching Deals for discounts and I ordered Win11 Pro for a PC build. Not only was the price amazing, but the service was awesome. I bought this months ago, and ran into an issue with the PC and needed the product key again. When I emailed the company after hours for the code, I got an answer back within 5 minutes! Now, that is service. PC is back up and running and I didn't have to wait days for support. Definitely would use them again for deals!
The customer service is spectacular
The customer service is spectacular, although you have to create a new email for a response they get back with you very quickly. They gave me a brand new product key after mine didn’t work while also giving me the steps to use the same one.
Professional Service
I waited a long time between ordering and downloading/installing the product. I had a little glitch and emailed the company. They were prompt with an answer and super courteous. Couldn't be happier with product and service!
Reached out to their customer service…
Reached out to their customer service as I hadn't received a software license key for my purchase of Microsoft Office 2021. Despite my purchase being 9 months prior, they responded within 10 mins with the product key and I was able to get it downloaded and running. They were fantastic to work with!!
Purchased Windows 11 Pro
Purchased Windows 11 Pro. They helped me with getting the code activated. Worked flawlessly.
Support team was responsive
Support team was responsive, helpful and friendly. My issue was resolved to complete satisfaction. Very nice working with people that care about customer satisfaction.
This was such a great deal
This was such a great deal. I had to sign up for the $15 Sam’s club membership. Everything was going great until the final step, and it said I couldn’t use this as some of my information was the same as another membership (mom’s). So I sent an email to customer service and they responded right away. They asked for a screenshot so I went through the steps again and it accepted it! Customer service was quick to respond and so willing to help! Thanks for a great experience!
When I tried to activate my MS Office…
When I tried to activate my MS Office product purchase I got an error that the code was no longer valid. I sent a note to the support team and they were very quick to respond ( on a Saturday ). They provided a new code a clear instructions on how to proceed. Awesome service! Highly recommend Launching Deals!
I am so pleased with the customer…
I am so pleased with the customer service. They went above and beyond and exceeded my expectations.
excellent customer service
excellent customer service. phenomenal pricing. will def shop again
Quick response and quick…
Quick response and quick resolutions..my issue was resolved in less than 10 minutes.Thanks
Great Service
Great Service! We purchased a laptop and Microsoft package. The laptop is great - arrived quickly and we are not disappointed (Lenovo ThinkPad). When submitting our Microsoft Office order (great deal), I made a mistake typing our email address. I wrote for assistance on Sunday and to my surprise, the matter was resolved immediately. No hoops, no back and forth - they just fixed my type-o and I was up and running without delay. Very Impressed!
Best company on the internet
This is a wonderful company; I love them to death. I was not very experienced, and they helped me all the way through. They helped me step by step. They were always so polite when they answered my emails. I recommend them very highly. I give them 1000 stars for their help. No matter how many times I emailed them, they were right there to help me.
Superior Customer Service
I accepted an offer to join Sam’s Club at a great rate. Unfortunately, I wasn’t able to apply the offer because I’m a former Sam’s Club member. According to Sam’ Club, my previous membership was only 5 months ago; in order to use the offer, it has to be over 6 months!
I reached out to GoFun. They were prompt and very responsive. They understood my issue and immediately credited my bank account! To be honest, I anticipated going back and forth with customer service regarding a refund!
I really appreciate the professional support provided! I will definitely look at other offers from the company. I highly recommend them.
Incredible Experience
Very easy to navigate the site and choose my gift cards. Had a question and support got back to me immediately. A very good experience.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








