Launchingdeals Reviews 

428
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 151 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent customer service, highlighting the staff's professionalism, helpfulness, and positive attitude in resolving issues. Many people appreciate the quick response times, often receiving assistance within minutes or hours, even for purchases made months or years prior. Reviewers are impressed with the efficiency and ease of their overall service experience, noting that problems are resolved without hassle or extensive back-and-forth communication. Some people were dissatisfied with initial product key issues, such as keys being invalid or already in use, or receiving a product that didn't meet their needs. However, these concerns were often quickly addressed by customer service, who provided new keys or alternative solutions, leading to overall satisfaction with the resolution.

What people talk about most

Customer service

Users describe positive interactions with customer service, often highlighting the excellent, stellar, and... See more

Product

Reviewers mention ambiguous feedback about product, with some expressing initial skepticism about purchasing... See more

Response time

Reviewers highlight positive aspects of response time, with many customers expressing satisfaction with the... See more

Staff

Customers had positive experiences with staff, highlighting their professionalism, helpfulness, and... See more

Service

Customers consistently note positive experiences with service, often highlighting the professionalism and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ok, I was in a slight panic as I had a personal project due and couldn't access my apps that I'd purchased the night before. I emailed them at 9-10pm at night with urgency. They immediately responded... See more

Rated 5 out of 5 stars

Bought Microsoft Office 2024 through a third party GOVX. I was worried when the purchase landed with a company I never heard of (Launching Deals) but the process was smooth, fast, and without issues.... See more

Rated 5 out of 5 stars

Great Service! We purchased a laptop and Microsoft package. The laptop is great - arrived quickly and we are not disappointed (Lenovo ThinkPad). When submitting our Microsoft Office order (great deal... See more

Rated 5 out of 5 stars

Customer service is excellent!. I purchased MS Office Pro Plus 2021 and received Warning message from Windows OS about the app during installation. I contacted customer service, and they responded wit... See more



Contact info

4.8

Excellent

TrustScore 5 out of 5

428 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.8

All reviews

(428)

132 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful

Very helpful, made a purchase that couldn't be used on my device. They were able to assist me in resolving the matter.

17 November 2025
Unprompted review
Rated 5 out of 5 stars

CUSTOMER SERVICE ROCKS

I purchased my movie ticket coupons 12/2024 and misplaced two of them. Almost a year later and customer service had the coupons issued and codes given to me within 24 hours of my request.

17 November 2025
Unprompted review
Rated 5 out of 5 stars

Great deals and customer service !

Was so confused about how to find my item information. Then I got frustrated that I had to email customer service. I got all worked up for NOTHING! Lol They were extremely fast with a reply back! Super friendly and informative with the responses! Thank you so much !

14 November 2025
Unprompted review
Rated 5 out of 5 stars

I had an amazing experience…

I had an amazing experience corresponding with the customer service department for Launchingdeals.com. I had an issue with redeeming a deal on their website so I emailed them to get assistance & they had the fastest and most friendly response time of any website or company I’ve ever contacted. They did their best to help me try and resolve the issue and once they determined it didn’t work they refunded my money with no issues. I really appreciate that level of customer service and not having to go through a hassle to get my money back.

14 November 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Customer Support and Great Deals

My employer works through Launching Deals for discounts and I ordered Win11 Pro for a PC build. Not only was the price amazing, but the service was awesome. I bought this months ago, and ran into an issue with the PC and needed the product key again. When I emailed the company after hours for the code, I got an answer back within 5 minutes! Now, that is service. PC is back up and running and I didn't have to wait days for support. Definitely would use them again for deals!

12 November 2025
Unprompted review
Rated 5 out of 5 stars

The customer service is spectacular

The customer service is spectacular, although you have to create a new email for a response they get back with you very quickly. They gave me a brand new product key after mine didn’t work while also giving me the steps to use the same one.

11 November 2025
Unprompted review
Rated 5 out of 5 stars

Professional Service

I waited a long time between ordering and downloading/installing the product. I had a little glitch and emailed the company. They were prompt with an answer and super courteous. Couldn't be happier with product and service!

7 November 2025
Unprompted review
Rated 5 out of 5 stars

Reached out to their customer service…

Reached out to their customer service as I hadn't received a software license key for my purchase of Microsoft Office 2021. Despite my purchase being 9 months prior, they responded within 10 mins with the product key and I was able to get it downloaded and running. They were fantastic to work with!!

11 November 2025
Unprompted review
Rated 5 out of 5 stars

This was such a great deal

This was such a great deal. I had to sign up for the $15 Sam’s club membership. Everything was going great until the final step, and it said I couldn’t use this as some of my information was the same as another membership (mom’s). So I sent an email to customer service and they responded right away. They asked for a screenshot so I went through the steps again and it accepted it! Customer service was quick to respond and so willing to help! Thanks for a great experience!

6 November 2025
Unprompted review
Rated 5 out of 5 stars

When I tried to activate my MS Office…

When I tried to activate my MS Office product purchase I got an error that the code was no longer valid. I sent a note to the support team and they were very quick to respond ( on a Saturday ). They provided a new code a clear instructions on how to proceed. Awesome service! Highly recommend Launching Deals!

8 November 2025
Unprompted review
Rated 5 out of 5 stars

Great Service

Great Service! We purchased a laptop and Microsoft package. The laptop is great - arrived quickly and we are not disappointed (Lenovo ThinkPad). When submitting our Microsoft Office order (great deal), I made a mistake typing our email address. I wrote for assistance on Sunday and to my surprise, the matter was resolved immediately. No hoops, no back and forth - they just fixed my type-o and I was up and running without delay. Very Impressed!

2 November 2025
Unprompted review
Rated 5 out of 5 stars

Best company on the internet

This is a wonderful company; I love them to death. I was not very experienced, and they helped me all the way through. They helped me step by step. They were always so polite when they answered my emails. I recommend them very highly. I give them 1000 stars for their help. No matter how many times I emailed them, they were right there to help me.

2 November 2025
Unprompted review
Rated 5 out of 5 stars

Superior Customer Service

I accepted an offer to join Sam’s Club at a great rate. Unfortunately, I wasn’t able to apply the offer because I’m a former Sam’s Club member. According to Sam’ Club, my previous membership was only 5 months ago; in order to use the offer, it has to be over 6 months!

I reached out to GoFun. They were prompt and very responsive. They understood my issue and immediately credited my bank account! To be honest, I anticipated going back and forth with customer service regarding a refund!

I really appreciate the professional support provided! I will definitely look at other offers from the company. I highly recommend them.

29 October 2025
Unprompted review
Rated 5 out of 5 stars

Incredible Experience

Very easy to navigate the site and choose my gift cards. Had a question and support got back to me immediately. A very good experience.

30 October 2025
Unprompted review

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