Laura Bond Fine Jewellery and Luxury Piercing Boutique Reviews 353

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 210 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, friendliness, and helpfulness, making every visit a pleasant and comfortable experience. Many appreciate the high quality and beautiful design of the jewelry, often highlighting its solid craftsmanship and unique aesthetic. The piercing service is frequently described as professional, painless, and delivered in a spotless, welcoming environment. However, some customers experienced issues with jewelry sizing, finding some posts too thick or earrings smaller than expected based on online images. A few also reported that 9ct gold items tarnished quickly, requiring frequent cleaning, and some customers reported issues related to the healing process after a piercing, with suggestions for adjustments in jewelry provided.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the beautiful, high-quality, and... See more

Staff

Clients share positive opinions on staff, consistently highlighting their knowledge, friendliness, and... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the high quality, delicate, and... See more

Service

People report positive experiences with service. Customers consistently praise the exceptional and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the overall process as clear,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve found it surprisingly difficult to find pretty, solid gold jewellery, specifically for individual piercings. I have several Laura Bond pieces and all are beautiful and solidly made. No coming... See more

Company replied

Rated 5 out of 5 stars

I decided to order as there was an easter discount, the jewellery arrived in a sturdy box, inside was another presentation box with the earrings nestled inside. The quality and detail is stunni... See more

Company replied

Rated 5 out of 5 stars

Great customer service, beautiful jewellery and brilliant prices. I've had Maria Tash in the past and found the screw posts to be thin and unreliable - one front even snapped off the post. Laura Bond'... See more

Company replied

Rated 5 out of 5 stars

I have had piercings in Laura’s shop, bought jewellery (across many years), had jewellery changed, just mooched.. the lot. Staff remember me even though there’s about a year between each visit, they a... See more

Company replied


Company details

  1. Jeweller
  2. Body piercing shop
  3. Ear-Piercing Service
  4. Tattoo and piercing shop

Written by the company

Laura Bond Jewellery is a family run, luxury earring brand based in Edinburgh, Scotland. We specialise in solid gold pieces for cartilage piercings. We offer piercings in our boutique and luxury piercing parlour on Thistle Street. We also ship worldwide. From teeny tiny huggie hoops to front fastening labret studs, you'll find the daintiest new additions for your ear stack!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

353 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 83% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Love!

Love the solid gold pieces that elevate your everyday jewellery

26 January 2026
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Thank you so much for your lovely review and 5 star rating. We are delighted to hear that you are loving wearing your new jewellery from us! It means the world.

Best Wishes,
Team LB x

Rated 1 out of 5 stars

Unexpected price increase

Waited for the Trinity Solid gold laberet back stud to come in for months. Emailed the company who replied very promptly saying it would be in stock in two weeks time. Kept checking on a weekly basis. It finally came in stock and but they put the price up by £30! Emailed the company asking why they did this and funnily enough no reply.

6 February 2026
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Thank you so much for your patience while waiting for the Trinity Solid Gold Labret Back Stud to come back into stock. We completely understand how frustrating it must have felt to then see a price increase.

Like many jewellery brands, we’ve unfortunately had to review our pricing over the past year due to the significant rise in gold costs, which have surged by around 80% in the last 12 months. We held our prices for as long as we possibly could, but as this piece is crafted from solid gold, the increase in raw material costs directly impacts production. The £30 adjustment reflects that change and truly wasn’t made lightly.

As a fully independent small business, we operate on significantly lower margins than standard high street jewellery brands. We work very hard to keep our pricing as fair and accessible as possible while maintaining the quality of materials and craftsmanship we’re proud of. We genuinely believe the current price reflects very fair value for a solid gold piece of this quality.

We’re also very sorry that you didn’t receive a reply to your email. We did attempt to respond on a few occasions, but unfortunately the messages were returned to us as undeliverable. We completely appreciate how that would have appeared from your side, and we’re sorry for the confusion.

We truly value your interest in the piece and your support of our small business. If you’d be happy to get back in touch with us directly, we’d love to make sure we connect properly and answer any further questions.

Thank you again for taking the time to share your experience. We really do appreciate it.

Rated 2 out of 5 stars

Was not happy with size

This stone & colour was stunning and very well made in white gold
but I will say on photograph on IG made the green stone twice the size in many photo .
so I was very left disappointed & sad when it arrive as it was half the size u can barely see it when in your ear .
For the size and cost it didn’t seem worth it as u can’t see the stone in ur ear . Mine is in the flat piercing .
Teach me lesson to check stone size before buying
the photos on IG are very misleading in the jewellery size .

26 January 2026
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Thank you for taking the time to share your feedback, and we’re really sorry to hear that you felt disappointed when your piece arrived.

We’re really pleased to hear that you loved the colour and craftsmanship of the piece, but we completely understand how frustrating it can be when something looks different to what you expected.
All of our product listings include full sizing details, and we also share images of our jewellery worn in the ear to help give a realistic idea of scale and placement. Our close-up and social media images are intended to highlight the detail and beauty of each piece, which can sometimes make items appear larger than they are in real life.

We truly appreciate your honesty, and your comments are valuable to us as we continue to review how we present our jewellery online. If you’d ever like help choosing a piece or checking sizing before purchasing, our team is always happy to assist.

Thank you again for your feedback and for supporting us.

Best Wishes,
Team LB x

Rated 5 out of 5 stars

Stunning jewellery and exceptional experience

I found Laura Bond in Edinburgh late last year and was thrilled. This is the third time I have been back, twice for a piercing. I love supporting small businesses, especially when they are as special as this one. It’s really hard to find somewhere where the piercing jewellery is made solely in gold. Especially when the designs are as unique and special as these. The customer service is exceptional as is the aftercare. I thoroughly recommend them to anyone A+++

31 January 2026
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Thank you so much for this wonderful review! We’re truly grateful for your continued support and for taking the time to share your experience. It means the world to us that you’ve chosen to come back to us and trust us with your piercings and jewellery. Loyal customers like you supporting small businesses like ours makes what we do so rewarding, and we’re thrilled that you love our gold designs and service. We can’t wait to welcome you back to our boutique again soon!

Best Wishes,
Team LB x

Rated 5 out of 5 stars

Best piercing experience ever!

One of many visits to Laura Bond, best piercing experience I have ever had! All the staff are amazing, jewellery is beautiful and the help/advice is outstanding ✨

24 January 2026
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Thank you so much for your lovely review! We are so happy to hear that you had such a great experience getting pierced with us. We really appreciate your lovely words about our team and we are delighted that you have found some gorgeous jewellery to add to your collection. we look forward to welcoming you back to our boutique again soon!

Best Wishes,
Team LB x

Rated 3 out of 5 stars

mixed

mixed - i ordered two pieces, one perfect and I love and the other was a very wide stem which I couldnt fit in my ear - Laura Bond refused to take it back and refund and suggested I go to have my earring hole widened so it could fit!
Not impressed.

20 January 2026
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Thank you for taking the time to share your feedback, and we’re really sorry to hear that you were disappointed with this experience.

We’re really pleased that you loved one of your pieces, and we completely understand how frustrating it must have been when the other didn’t fit as expected. The 16 gauge post is the industry standard size for most body jewellery and professional piercings, which is why this measurement is used across many of our designs and is detailed in our product descriptions.

Over time, if piercings have been done with a gun or if thin jewellery has been worn continuously, the piercing channel can naturally shrink. When this happens, standard-sized jewellery can feel wider than expected, even though it is the correct professional size.

For hygiene and safety reasons, we’re unable to accept returns on earrings that have been tried on or worn, which is why a refund wasn’t possible in this case. We’re also sorry if our advice didn’t come across in the right way, it was never our intention to cause any upset.

We recommended either using a professional piercing taper tool, which we offer to help gently guide jewellery in at home, or visiting a reputable local piercer who can assist with fitting safely and comfortably. This is always suggested with our customers’ wellbeing in mind.

We truly appreciate your feedback and your support. If you’d like to discuss this further, please don’t hesitate to contact us directly, we’d be happy to help.

Best Wishes,
Team LB x

Rated 5 out of 5 stars

A Wonderful Service

What a wonderful experience finding Laura’s gorgeous jewellery. Absolutely delighted with the solid gold earrings - a gift for my little granddaughter. She was over the moon with her gift.
A great service - I received the earrings the very next day. Can’t thank Laura (and Phoebe)!enough.

25 January 2026
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Thank you so much for your kind review and 5 stars. We are so happy to hear that your granddaughter loves her new jewellery so much! And they arrived quickly with you. It absolutely makes our day to hear this! We will pass on your thanks to the team.

Best Wishes,
Team LB x

Rated 5 out of 5 stars

very happy the the jewellery

15 January 2026
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Thank you so much for the 5 stars!
We're so delighted that you're loving your new jewellery.

Best Wishes,
Team LB x

Rated 5 out of 5 stars

Fantastic

I visited Laura Bond recently to purchase a new nose stud. As always the girls were fantastic, so friendly and helpful. I would highly recommend Laura Bond to anyone 😊 x

10 January 2026
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Thank you so much for your lovely review!
We’re so happy to hear you had another great visit and that the team looked after you so well. It really means a lot that you’d recommend us. we can’t wait to welcome you back to the boutique again soon!

Best Wishes,
Team LB x

Rated 4 out of 5 stars

I'm truly impressed with the exquisite…

I'm truly impressed with the exquisite items in the Laura Bond collection. I've had to reorder the same ones multiple times because both my sister and mom have developed a fondness for them! The crystal charms, the elegant solid gold clicker hoops, the crystal star, and the northern star are all favorites. We're loyal to this brand due to its unique 4mm earring thread and the superior quality of their products, making us uninterested in exploring others.

15 January 2026
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Thank you so much for taking the time to share such thoughtful feedback, it truly means a lot to us.

We love hearing that our pieces have become favourites for you and your family, and it’s so lovely to know they’re being worn and enjoyed again and again, that’s the biggest compliment! If there’s ever anything we can do to make your experience even better, we’re always happy to help. Thank you for your continued support it truly doesn’t go unnoticed!

Best Wishes,
Team LB x

Rated 5 out of 5 stars

gorgeous jewellery

gorgeous jewellery , high quality and fast delivery

16 January 2026
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Thank you so much for your review!
We’re really glad you’re enjoying your jewellery and that everything arrived quickly. We truly appreciate your support and hope you love wearing your pieces.

Best Wishes,
Team LB x

Rated 5 out of 5 stars

Beautiful items

Beautiful items and quick delivery

14 January 2026
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Thank you so much for the 5 stars! We’re really happy you loved the pieces and that everything arrived quickly. We appreciate you taking the time to leave a review and hope you're enjoying wearing your new jewellery!

Best Wishes,
Team LB x

Rated 5 out of 5 stars

Ear piercing made enjoyable!

They made ear piercing an enjoyable experience! Kind, friendly, safe and took their time to get it spot on

28 December 2025
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Thank you for such a kind review! We’re really glad you enjoyed your visit with us. It means a lot to know you felt well looked after, and you are loving the result of your new piercing. We look forward to welcoming you back to our boutique again soon!

Best Wishes,
Team LB x

Rated 1 out of 5 stars

Misleading

my tragus piecing had been healed for years but one tragus stud Laura bond had, opal really made my ears sore. I then changed my jewellery and my ear was fine.

Their Jewellry made my ear sore and the fastening was very difficult to undo. Was a waste of money . Should have read the reviews first

20 November 2025
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Hi Neeha,

Thank you for taking the time to leave a review. We have been in touch with you via email regarding this matter and remain happy to discuss it further with you through our customer service team.

Our team always aims to support customers and review concerns carefully and fairly, in line with our policies and hygiene standards, we look forward to speaking with you further via email.

Kind regards,
Team LB

Rated 5 out of 5 stars

Fantastic service and jewellery is beautiful

Great experience at Laura Bond. Staff were so friendly and answered all my questions. Piercing experience was top class with Danielle. I would highly recommend Laura Bond and will definitely be back.

3 January 2026
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Thank you so much for your lovely review! We’re so happy you had a great experience and felt well looked after by the team. Danielle will be thrilled to hear your kind words. Thanks for the recommendation, we can’t wait to see you again soon!

Best Wishes,
Team LB x

Rated 5 out of 5 stars

Great experience

Great experience. Beautiful jewellery. Fun and supportive team.

27 December 2025
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Thank you for such kind words! We’re so happy you had a great experience with us and you found some gorgeous pieces! Our team will absolutely love hearing this!

Best Wishes,
Team LB x

Rated 5 out of 5 stars

I love Laura Bond jewellery

I love Laura Bond jewellery. I've got a number of pieces. I have never had any bad reaction and they all look as good as the day I got them. The latest piece is a clam, which I'm so pleased with it looks so nice.

2 January 2026
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Thank you so much for your lovely review! We’re thrilled to hear how much you love your jewellery and that your pieces have remained just as beautiful over time. We’re so glad you’re pleased with your new clam earring, it's such a cute piece! Thank you for your continued support, it means the absolute world to our team and we hope to see you again soon!

Best Wishes,
Team LB x

Rated 5 out of 5 stars

1st purchase

Bought my first couple of pieces from Laura bond online and what can i say... they are absolutely beautiful, i have been looking for a few dainty pieces of jewellery for my tragus and forward helix for a while now. The 2 i bought have exceeded expectation i am in love 🥰 and will be shopping there again soon but think this time i will head to the shop in Edinburgh for a cheeky piercing too.

30 December 2025
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Thank you so much for such a lovely review! We’re honestly thrilled to hear your first Laura Bond order exceeded your expectations and that you’ve found the perfect pieces for your tragus and forward helix. It means so much to us that you’re loving them already. We’d absolutely love to welcome you into our Edinburgh boutique when you’re ready for that cheeky piercing. We look forward to seeing you soon!

Best Wishes,
Team LB x

Rated 5 out of 5 stars

Wonderful Business

Wonderful Business. Beautiful jewellery, high quality, fast shipping, generous loyalty system. Tysm.

6 January 2026
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Thank you so much for your kind words! We’re so pleased to hear you’re loving the jewellery, the quality, and our loyalty scheme. It means the absolute world to our team. Thank you for the 5 stars!

Best Wishes,
Team LB x

Rated 5 out of 5 stars

I absolutely love the delicate pieces…

I absolutely love the delicate pieces available in the Laura Bond range and I have ended up having to order the same pieces several times as my sister and mum in turn have fallen in love with them! From the crystal charms, the dainty solid gold clicker hoops, the crystal star to the northern star, they have all proven big hits. We would not entertain any other makes thanks to the exclusive 4mm thread on the earrings and the high quality of the pieces.

31 December 2025
Unprompted review
Laura Bond Fine Jewellery and Luxury Piercing Boutique logo

Reply from Laura Bond Fine Jewellery and Luxury Piercing Boutique

Thank you so much for such a wonderful and thoughtful review! We’re absolutely delighted to hear how much you love our jewellery and even more so that they’ve been such big hits with your mum and sister too. This review has honestly made our day! Your continued support truly means everything to our team. Thank you for taking the time to write this!

Best Wishes,
Team LB x

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