Laura Geller Beauty Reviews 20,515

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the high quality of the products, particularly the makeup, noting that items are effective, easy to apply, and feel lightweight on the skin. Many appreciate the natural finish and how well the products blend, making them suitable for various skin types and ages. The user experience, from ordering to product application, is frequently highlighted as positive and straightforward. However, some people experienced issues with their orders and delivery services, with a few mentioning delayed shipments or receiving incorrect or broken items. There were also occasional reports of products not performing as expected, such as foundations not providing sufficient coverage or causing allergic reactions, and some customers found certain products lacked pigment or did not match online descriptions.

What people talk about most

Product

Reviewers mention positive feedback about product. Many customers praise the high quality and effectiveness... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the high quality of the makeup and... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers praise the ease of ordering,... See more

Delivery service

Consumers have mixed experiences with delivery services. Many customers praise the fast delivery, with some... See more

User experience

People report positive experiences with user experience. Many customers find the website easy to manage,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Have ordered twice. Delivery is pretty quick and products are good. Ive got the brightening powder which is good for everyday and the coloured powder foundation which is good for full make up. Dont fe... See more

Company replied

Rated 4 out of 5 stars

I have used the powder make-up each day and like it, however I am still applying a liquid foundation first to cover spots. The mascara was not described as being a tubing product. I have tried other... See more

Company replied

Rated 4 out of 5 stars

I purchased the Double Take foundation but found it a bit heavier than I like. However, I like to wet my small brush and dab the foundation over my nose as that part has large pores and this foundati... See more

Company replied

Rated 4 out of 5 stars

The foundation (baked balance-n-brighten) was delivered quickly however I tested a bit on my wrist first (thankfully) and came out in a rash. I have never had a reaction like that to anything in my al... See more

Company replied


Company details

  1. Cosmetics shop

Written by the company

At Laura Geller Beauty, get gorgeous without the guesswork using high-performance, easy to apply makeup. You can find our best-selling Spackle primer, to our unique Baked Balance-n-Brighten Foundation here. Shop our full range today!

Return Policy

No Questions Asked Returns

We proudly stand behind our products and strive to provide an easy, stress-free customer experience. If you are unhappy with any item(s) you have received, we will gladly exchange or refund items and sales tax – minus the shipping charges – made within 30 days of purchase. No Questions Asked! Return Portal: https://returns.laurageller.com/#/

Contact info

3.9

Great

TrustScore 4 out of 5

21K reviews

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Rated 5 out of 5 stars

Consistently fantastic

Consistently fantastic!

The products are outstanding and I am so glad I made the leap a couple of years ago & started using LG, my make up has never looked better and I have received many, many compliments on my glowing complexion.

It is a little pricey, especially when you wear it every day like I do, and over the course of the day I do find it needs a little sweep over to refresh, but I wear glasses at work and am forever pushing them up so I'm not surprised this rubs off a little around the nose.

For a thicker foundation I like to use the double take powder as my base and then use the illuminate/glow powder on top of that. I find that gives me the level of coverage that I want & when a sweep of bronzer is added it just looks lovely.

The only thing I would say that is negative is the amount of emails is ridiculous. The sales promotions are not consistent, they offer a certain % off orders and then when you go on the website to order the discount amount does not total what is expected and the original prices of the products seem to change a lot. I can't quite get my head around why this happens and when I raised it with LG was advised their campaigns are done by an external company so they couldn't help.

Any small issues I've had with orders have been dealt with very quickly by customer services who are always quick to reply, helpful and efficient.

I have recommended LG to several of my friends now that we are all in our 40's and have even gotten my lovely 81 year old Mom wearing it and looking even more beautiful than she normally is.

1 April 2026
Unprompted review
Rated 3 out of 5 stars

I wasn't impressed 100%

I wasn't impressed 100%. The makeup feels good but doesn't hide fine lines for aged women.

2 April 2026
Laura Geller Beauty logo

Reply from Laura Geller Beauty

Hi Carol. We completely hear you while it’s great that the makeup feels good on your skin, we know the real goal is to blur those fine lines, not have them stand out. It can be so tricky finding that perfect balance for mature skin so the product doesn't settle into wrinkles, and we're sorry this formula didn't quite hit the mark for you. Since you aren't 100% impressed. As a courtesy, we are sending a small free gift. We hope this little treat brings a smile to your face. If you need any help, please let us know.

Rated 5 out of 5 stars

Fine Line Smoother

I ordered the Line Smoother (I think it's called). This was one of those moments where you spend your life laughing at people buying things from videos they see to only become one of those people yourself. I (like most women) have a very deep and prominent frown line that I honestly believed would one day swallow the entire world. Once I saw the video for this product I had hope that I could disguise the years of judgement in one stroke. Upon my first try I thought "how stupid was I to believe that anything could fill this crack other than polyfiller or a cement truck" i realised upon my second attempt that me being sceptical whilst using the product was in fact causing me to frown and although I believe this product is an act of wizardry... you can't expect it to get you a seat at the round table and need to meet it half way. I relaxed (briefly - wife, mum, cook, cleaner, full time worker, spinner of all plates), applied the magic lotion and before my eyes the years of dirty looks, concern and judgements had vanished. I now apply it every night before bed to allow me to start a new day with a look of innocence. Worth every penny.

25 February 2026
Laura Geller Beauty logo

Reply from Laura Geller Beauty

Hi Stephanie. We absolutely love this story honestly, the polyfilla or a cement truck image gave us such a laugh! We completely hear you on the spinner of all plates lifestyle; when you're juggling being a mum, a wife, and working full-time, those frown lines are basically badges of honor, but we’re so glad our little bit of wizardry helped them vanish. It’s amazing what happens when you finally get a second to relax and let the product do its thing. We're just thrilled that we could help you find that moment of magic and a fresh, "innocent" start to your morning you definitely deserve it!

Rated 2 out of 5 stars

Disappointing.

You did deliver the products and the brushes are lovely. I will give a star for that.
I don't feel the colors represented online - and by name - were true. If something says pink or berry, I expect a shade of pink or berry with no yellowish tint, but the blush and vanilla berry lipstick were both peachy and not what I would call pinkish at all. I disposed of them. Lastly, the "baked" products are gritty. Not something I want on my face. Sorry, I'll stick to Lancome, Haus Labs, etc.

7 April 2026
Rated 1 out of 5 stars

No thanks

Makeup, not worth it. Customer service was terrible.

No thanks

23 February 2026
Laura Geller Beauty logo

Reply from Laura Geller Beauty

Hi Carrie. We are so sorry to hear that you’ve had such a rough experience across the board. It’s one thing for the makeup not to hit the mark, but to have a bad experience with customer service on top of that is just completely unacceptable. We really want to turn this around for you and make things right. If you’re open to it, please let us know your order details so we can look into exactly what went wrong. So as a genuine thank you for your patience, we’ve sending you a store gift card. We hope this little treat brings a smile to your face. If you need any help, please let us know.

Rated 1 out of 5 stars

Shipping took almost 2 weeks

Shipping took almost 2 weeks. Aside from that, I’m not happy with these products. The foundation and blush are very orange toned on my skin. The foundation looked patchy no matter how much blending. I did really like the lip gloss colors. Will not repurchase.

26 March 2026
Laura Geller Beauty logo

Reply from Laura Geller Beauty

Hi Nancy. We completely understand the confusion with that two-week shipping delay that is definitely much longer than we want anyone waiting for their order. On top of that, we are so sorry that the foundation and blush pulled orange on your skin and went on patchy. Makeup should blend effortlessly, and dealing with shades that don't match or sit unevenly. We are so glad that you at least loved the lip gloss colors, but we certainly don't want you stuck paying for face products you can't use. We would love to make this right for you. So as a genuine thank you for your patience, we’ve process a 20% refund to your account. If there is anything else we can do to make things easier, please don’t hesitate to reach out. We're here to help.

Rated 5 out of 5 stars

Great make-up and great customer service

Great product, delivery time good. Kept well informed. Amazing customer service when I chose the wrong colour - easy to sort out and re-order. Thank you!
Will definitely keep using this company and their products!

8 April 2026
Rated 3 out of 5 stars

Didn't sign up for any membership but…

Didn't sign up for any membership but some how got on one. They canceled! Butnever received any refunds!

23 February 2026
Laura Geller Beauty logo

Reply from Laura Geller Beauty

Hi Rhonda. We completely understand why you'd be so confused by this. Seeing an unexpected charge for a membership you didn't even want, and then waiting on a refund that never arrived, is incredibly stressful and not the experience we want you to have. We definitely want to get this sorted out right away and make sure that money gets back into your account where it belongs. We truly value your support. Our Customer Service Team would be happy to help. Please reach out to them via Live Chat on our website at www.Laurageller.com. Thank you for giving us the opportunity to make this right and regain your trust. We look forward to hearing from you.

Rated 5 out of 5 stars

Like products and colors

Like products and colors, ease of use.

8 February 2026
Laura Geller Beauty logo

Reply from Laura Geller Beauty

Hi Willa. We’re so glad to hear that you’re loving the colors and finding everything so easy to use! That’s exactly what we aim for makeup that not only looks great but also fits perfectly into your routine without any fuss. Thank you so much for sharing that with us, it really makes our day to know we’re hitting the mark for you!

Rated 3 out of 5 stars

The ads make it look like your skin…

The ads make it look like your skin will look so smooth but actually it made my skin look more dry and more wrinkled. I like the products but not the affect. I would say they should be marketed to a younger crowd. I'm 67 and it definitely made me feel self conscious about my wrinkles.

13 December 2025
Laura Geller Beauty logo

Reply from Laura Geller Beauty

Hi Suzanne. We totally hear you, and we’re so sorry that it didn't give you the look you were hoping for. It’s incredibly confusing when a product feels like it's working against you by settling into lines instead of smoothing things out, and the last thing we want is for you to feel self-conscious. Since you do like the products themselves, we’d love to help you find a more hydrating option that actually plays well with mature skin. We know things haven't been smooth, so as a genuine thank you for your patience, we’ve process a 20% refund to your account. If there is anything else we can do to make things easier, please don’t hesitate to reach out. We're here to help.

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