Laurence CosteReviews 

49
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 40 reviews, reviewers had a great experience with this company. Customers consistently praise the beautiful quality and original design of the products, often describing them as gorgeous and even more beautiful in real life. Many people are delighted with their purchases, finding them perfect for special occasions and receiving numerous compliments. The ordering process is frequently highlighted as easy, with excellent service, fast dispatch, and good packaging. However, some customers also noted issues with product quality, specifically mentioning tiny jewels falling off earrings or items arriving broken. There were also concerns about the cheap quality of earring backs that did not fit, making the items unwearable, and difficulties contacting customer service to resolve these issues.

What people talk about most

Product

Customers had ambiguous experiences with product quality and design, with many expressing delight with their... See more

Quality

Consumers find quality to be positive, with many describing products as beautiful, gorgeous, and high... See more

Order

Customers consistently note positive experiences with order, highlighting the ease of ordering and immediate... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Gorgeous earrings, beautifully crafted and light as a feather. Unique designs. Excellent customer service (charming) which is rare these days. A family business that really cares.

Rated 5 out of 5 stars

I was helped regarding the delivery. I noted that in the box one of the tiny jewels was already off the earring. I will attempt to glue it back on. However if I notice any more falling off I will... See more

Rated 5 out of 5 stars

I bought a pair of earrings for my wife, but unfortunately one was lost during our Christmas celebrations. Laurence Coste couldn’t have been nicer and actually replaced the lost earring. It’s one of t... See more

Rated 5 out of 5 stars

I’m very happy with my beautiful product. Easy to order, good packaging. A bit slow in delivery.


Company details

  1. #81 of 90 best companies in Jewellery Designer
  2. #45 of 51 best companies in Costume Jewellery Shop
  3. #102 of 112 best companies in Jeweller
  4. #41 of 45 best companies in Jewellery manufacturer
  5. #261 of 291 best companies in Jewellery shop

Written by the company

Laurence Coste is a London-based jewellery designer celebrated for her bespoke costume jewellery and bold, handmade statement pieces. Crafted from semi-precious stones and inspired by nature, her designs are rich in colour and individuality, with a particular focus on creating striking yet wearable styles. Founded in Chelsea, the brand reflects a commitment to sustainability and ethical sourcing, ensuring each piece is as responsible as it is beautiful. Showcased across her London boutique stores, every creation embodies timeless craftsmanship, vibrant expression, and a truly unique aesthetic.


Contact info

4.2

Great

TrustScore 4 out of 5

49 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.2

All reviews

(49)

43 reviews in the last 12 months

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Rated 5 out of 5 stars

My go to for special pieces

I have four pieces from Laurence Coste, two were purchased at the Davies Street store and two were purchased online. The assistant in the store was very friendly and helpful and I do prefer to shop in person but as I no longer live in London, the online store is a good alternative. The quality of the jewellery is excellent and it’s my go to place when I need something special. It’s also helpful that the earring styles are available in both pierced and clip on.

8 June 2025
Unprompted review
Rated 5 out of 5 stars

I needed a certain colour earrings

I needed a certain colour earrings, I called to make sure they were in the shop. The assistance was extremely helpful and we found a necklace to go with them. Great help, good knowledge and a smile. Thank you

28 May 2025
Unprompted review
Rated 5 out of 5 stars

My all-time favorite earrings…

Some of my all-time favorite earrings are from Laurence Coste! The brand constantly introduces new styles, offering an incredible variety to choose from. All beautifully designed and handmade by the founder herself. I definitely recommend!

19 May 2025
Unprompted review
Rated 5 out of 5 stars

Best for events!!

My absolute go-to for any events that I have! Beautiful statement pieces that I always receive compliments for!

19 February 2025
Unprompted review
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