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Lava Art Cosmetic Reviews 1,124

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TrustScore 4.5 out of 5

4.7

Cosmetics shop
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Review summary

Created with AI, based on recent reviews

Considering 186 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their quality, natural finish, and ability to cover imperfections without feeling heavy. Many people appreciate the excellent customer service, noting quick response times and helpful, polite interactions. However, some customers experienced issues with product suitability, finding the color off or the product pilling on their skin. A few others mentioned dissatisfaction with customer service, citing slow responses or unresolved issues, particularly concerning returns or delivery problems.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers express satisfaction with the product... See more

Customer service

Reviewers highlight positive aspects of customer service. Many customers praise the excellent and quick... See more

Quality

Clients share positive opinions on quality, with many praising the products for being gentle on sensitive... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent and very good... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers praise the quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Vert good product, it is not full coverage (for those who expect tattoo coverage), it quite well cover blemishes (except big bumps, obviously). Gives natural glowing skin look. My favorite on the mark... See more

Rated 5 out of 5 stars

Lava Art Cosmetics Support works very smoothly. This time it was France who helped me; quick feedback and I got exactly what I was asking for. Overall the company is reliable with the deliveries and... See more

Rated 5 out of 5 stars

Super duper, awesome, wonderful and perfect treatment from LavaArt costumer service - as always! 🫶💖 I’ve been a costumer for over 5 years and I’ve ALWAYS been extremely pleased with how fast t... See more

Rated 5 out of 5 stars

Glow cushion is the best foundation for me. İt covers without looking heavy, and gives a nice and subbtle glove. The support system is good and if you follow the link you get after ordering, it's easy... See more

Company details

  1. Cosmetics shop

Written by the company

Hello, thank you for considering to review us. __________________________________________ If you have a good experience we would love that you share with others. __________________________________________ If you dont have a good experience - We would love to get a chance to fix this. __________________________________________ Please contact us on support@lavaart.com so we can help you.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

Replied to 92% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Easy to order

Easy to order, the product was as expwcted and I couldbeasily change the color of the foundation before my next delivwry with the help from Gladys by email.

1 April 2025
Unprompted review
Rated 5 out of 5 stars

Their foundation is SO good

Their foundation is SO good. Applies perfectly and gives the right amount of cover without looking caked.

And their customer service is excellent.
Highly recommend!

31 March 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic and amazingly good

The product I buy all the time (cushion compact) is a superb product, particularly for older skin. It’s amazing! Makes you feel confident when you use it. Everyone comments about my skin looks great. I used it a lot. I love it. I always telling about your product and encouraging them to buy. Super good product.

28 March 2025
Unprompted review
Rated 2 out of 5 stars

I am not sure where all the good…

I am not sure where all the good reviews are coming from. I have waited a couple of weeks for my order to arrive. Lots of communication with CC, which was admittedly good. However, they took my payment and then told me the product would not be available for a couple of months. Cannot wait 2 months. Cancelled order. Product is good but delivery and other issues are abismal.

26 March 2025
Unprompted review
Rated 5 out of 5 stars

Love Story

I absolutely love the makeup cushions – the quality is outstanding and they really make my skin glow. I’m also genuinely impressed by the incredibly fast and attentive customer support. It truly makes a difference!

24 March 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Wonderful support Lavaart💖

I Love Lavaart support You all are such amazing, beautiful, very nice support💖💐I always smile when I get Your nice email answer, feeling so happy! 😁Hello amazing people come to be member Lavaart and You all will be happy and smile as I do. All Love to Lavaart and everyone💖💕🌞

23 March 2025
Unprompted review
Rated 5 out of 5 stars

Best foundation

I can't recommend this product enough...it's the best foundation I have bought in years..and the staff are helpful in every way..
Thank you Lavaart cosmetics..
Five star all the way

19 March 2025
Unprompted review

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