Lavender Thai Therapy Reviews 26

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

It was a great experience with Prai who was very professional and compassionate. Very gentle and was not in a hurry . I will recommend her always . She understands pain very well and very patient and... See more

Company replied

Rated 5 out of 5 stars

Me and partner decided to book couple massage.When we went there we didn't know what to expect.It was our first time and it was best decision.The rooms looked so clean,the staff very welcome.Massage w... See more

Rated 5 out of 5 stars

Great experience! Premises are spotless clean, staff very friendly and welcoming! For someone like myself with no motivation to go to the gym or do any physical activity, Lavender Thai therapy Is a... See more

Company replied

Rated 5 out of 5 stars

I attended lavender thai therapy for a 1 hour 30 minutes full body scrub and massage by Sofia this lady really knows what she is doing The body scrub as left my skin feeling rejuvenated and the mass... See more

Company replied

Company details

  1. Massage therapist

Information provided by various external sources

We are different. Modern, bright fresh shop premises. A massage to suit your choice, with hot oil. Couple room. All rooms and facilities wheelchair accessible. Try us and see!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

26 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

great experience with Prai

It was a great experience with Prai who was very professional and compassionate. Very gentle and was not in a hurry . I will recommend her always . She understands pain very well and very patient and pleasant

7 May 2026
Unprompted review
Lavender Thai Therapy logo

Reply from Lavender Thai Therapy

Prai is so happy to read your 5 star review, thank you soo much. We hope to see you again soon.

Rated 5 out of 5 stars

Nina is great

Nina is great . Removed all the aches and pains . Not to be missed

4 May 2026
Unprompted review
Lavender Thai Therapy logo

Reply from Lavender Thai Therapy

Hey Adrian, thank you so much for your kind words and 5 star review .. Nina is so happy!!! We hope that we you again soon :)

Rated 5 out of 5 stars

I got value for money.

Being my first time, l received a hand on beautiful service, l got value for my money. Thanks to Mimi, she made my bones,muscles, actually made my whole body come alive again. All pains on my back, kneels, neck are gone. I will surely come back again with more friends. Weldone guys, you are really doing great job.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Very welcome staff,best massage!

Me and partner decided to book couple massage.When we went there we didn't know what to expect.It was our first time and it was best decision.The rooms looked so clean,the staff very welcome.Massage was 10/10 definitely will be back again.Thank you for amazing experience and amazing massage.

14 February 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic and profesional with special attention to individual needs

I can’t recommend this place enough! I came in with persistent back pain that had been affecting my mobility for a long time, after just a few sessions, the improvement has been incredible. The team here is highly professional and clearly very knowledgeable about the body and how it works. They took the time to understand my specific issues and tailored the treatment accordingly. Thanks to their expertise and care, I'm now walking much better and feeling significantly less pain.

Special thanks to Mimi, Fa, and Gin for their outstanding care and attention. Each of them brought their own skill and dedication to my recovery, and I’m truly grateful. A fantastic experience all around!

1 June 2025
Unprompted review
Lavender Thai Therapy logo

Reply from Lavender Thai Therapy

Hey Maria, thank you so much for your kind words and five star review. We are glad to hear this good news, we wish you the best of health and hope to see you again soon :)

Rated 5 out of 5 stars

Was amazing service very good massage

Was very good massage and. I really enjoy it definitely going back there amazing service with the lovely lady noi she’s amazing and professional

9 March 2025
Unprompted review
Lavender Thai Therapy logo

Reply from Lavender Thai Therapy

Hi Zineb, thanks for your kind words about Noi's massage. She is so happy to read them. We look forward to seeing you again soon. Thanks again! Jin.

Rated 5 out of 5 stars

Great Value Massage with Excellent Customer Service

Highly recommend this place! Really good value, with a range of treatments available in small, but well appointed rooms.

The team are really nice too.

Have had two treatments now and will be using them regularly from now on as have already felt the difference.

15 November 2024
Unprompted review
Lavender Thai Therapy logo

Reply from Lavender Thai Therapy

Hey Haley, thank you so much for your kind 5 star review. It is most appreciated. See you again soon :)

Rated 5 out of 5 stars

Mimi did a very good Thai hot stones…

Mimi did a very good Thai hot stones massage to relieve tension in my back and shoulder. I will be returning. Highly recommend.

22 October 2024
Unprompted review
Lavender Thai Therapy logo

Reply from Lavender Thai Therapy

Hey Katie, thank you for your kind review. Mimi is delighted and looks forward to seeing you again soon :)

Rated 5 out of 5 stars

First time at Lavender Thai Therapy and…

First time at Lavender Thai Therapy and what a wonderful experience. I have been suffering with sciatic pain and Mimi adapted the massage to suit my needs. I was so impressed with her that i have recommended to all my family. By far the best thai massage i have had and i have been for a fair few massages. Cant wait to come back. Thank you for helping with my pain it feels so much better already! :)

1 November 2023
Unprompted review
Lavender Thai Therapy logo

Reply from Lavender Thai Therapy

Hey Ashleigh, thank you so much for your kind words and 5 star review. We hope to see you again soon :)

Rated 5 out of 5 stars

Massage on my tired ankle

I attended Lavender for a tired ankle. Mimi the lady that attended to me was very good. Very good service clean and professional staff, good therapy no problem, i felt instant relief. I highly recommend Lavender for yr massage. great staff great quality.

Miss Tina

30 July 2023
Unprompted review
Lavender Thai Therapy logo

Reply from Lavender Thai Therapy

Hey Tina, thank you so much for your kind words and 5 star review. It means a lot to us. We hope to see you again soon :)

Rated 5 out of 5 stars

Shear heaven

I attended lavender thai therapy for a 1 hour 30 minutes full body scrub and massage by Sofia this lady really knows what she is doing
The body scrub as left my skin feeling rejuvenated and the massage hits all the right places I highly recommend Sofia

19 May 2023
Unprompted review
Lavender Thai Therapy logo

Reply from Lavender Thai Therapy

Hey Andy, thanks for your 5 star review, we really appreciate this. Body scrub is becoming popular for the reasons you say :) We look forward to seeing you again very soon!

Rated 5 out of 5 stars

Myself and my husband came for a…

Myself and my husband came for a couples massage. My husband had a sports massage due to training for the marathon and having a recent knee injury. The massage helped a lot and was really enjoyable. I had a pregnancy massage, currently five months pregnant and it was very relaxing and enjoyable. I especially enjoyed the use of the pregnancy pillow, will be purchasing myself one for the duration of my Pregnancy as I liked it that much.
The staff were lovely, friendly and made you feel welcome. The facilities are outstanding, clean, fresh and authentic. Would recommend to anyone. Thank you again lavender Thai therapy was a thoroughly enjoyable experience.

1 April 2023
Unprompted review
Lavender Thai Therapy logo

Reply from Lavender Thai Therapy

Hey Gemma and Kieron, thank you so very much for your review. It was great to see you both ... thanks for your kind words, they mean a lot to us. Hope that we see you again soon, all the best, Bill and Chinda x

Rated 5 out of 5 stars

Best place I have tried

Best place I have tried, very friendly staff. would definitely recommend

5 January 2023
Unprompted review
Lavender Thai Therapy logo

Reply from Lavender Thai Therapy

Thank you Blerina! You’re very kind! See you again soon.

Rated 5 out of 5 stars

Second visit was better

The first time I went there, I had a couple massage with my husband. The massage was very good but the problem was that both ladies started talking to each other and then the worse thing happened they had a works man build a cupboard in the next room, drilling away very noisy. But because of the fantastic massage I went back 2 months later with my daughter and the ladies were amazing. This time we chose to have 2 seperate rooms. The place is nice and cleaning very comfortable. The ladies can be a little more professional and ask how the client is feeling in the beginning,middle and ending. That would be a nice touch to the service. The massage was very high quality. They really know how to work on your body. They focused on the painful knot areas. Highly recommended.

27 November 2022
Unprompted review
Lavender Thai Therapy logo

Reply from Lavender Thai Therapy

Hey Satina, great to read your feedback. Thank you so much for your kind words and 5 star review. We hope to see you again soon :)

Rated 5 out of 5 stars

I booked a massage at Lavender Thai…5 Stars

I booked a massage at Lavender Thai Therapy for the first time last week. I found the staff very friendly and the place was immaculately clean.
The massage was perfect for relaxing me after a stressful day's work and I will not only go back for a massage regularly I shall recommend this massage therapy to my friends.

9 August 2021
Unprompted review
Lavender Thai Therapy logo

Reply from Lavender Thai Therapy

Hey Nigel, it was great to see you last week, thanks for making the recommendations, we hope to see you again, as well as your friends :)

Rated 4 out of 5 stars

Had a great experience

Had a great experience, My treatment was good I liked the lavender colours very relaxing. The staff were amazing
Thanks

8 August 2021
Unprompted review
Lavender Thai Therapy logo

Reply from Lavender Thai Therapy

Hey Dave, really appreciate you taking the trouble to write a review! Hope we see you again very soon - maybe next week? :)

Rated 5 out of 5 stars

Second time I've been here and…

Second time I've been here and thoroughly enjoyed the whole experience. Greeted warmly by the owner and had a nice massage. As usual, highly recommended! Thanks again.

8 August 2021
Unprompted review
Lavender Thai Therapy logo

Reply from Lavender Thai Therapy

Hey Tania, it was really good to see you again. Very pleased with your review! Thank you very much :)

Rated 5 out of 5 stars

The atmosphere was very tranquil and…

The atmosphere was very tranquil and the staff were professional and friendly at all times. I would definitely go there again!

7 August 2021
Unprompted review
Lavender Thai Therapy logo

Reply from Lavender Thai Therapy

Thank you Shona, it was lovely to see you again! Look forward to next time!

Rated 5 out of 5 stars

Best massage treatment ever

I received an amazing Thai massage
I left feeling relaxed and energised at the same time. The therapist was very professional and I felt totally at ease during the treatment. I would recommend it to anybody thinking about getting a massage

7 August 2021
Unprompted review
Lavender Thai Therapy logo

Reply from Lavender Thai Therapy

Hey Tracey, thank you so much for your kind words and 5 star review. We hope to see you again soon :)

Rated 5 out of 5 stars

I just love this place and will be back…

I just love this place and will be back time and time again. Thank you for the fantastic service. I suspect it won’t be long before you have to expand after I tell all my friends and family! Thank you!

7 August 2021
Unprompted review
Lavender Thai Therapy logo

Reply from Lavender Thai Therapy

Hey Tina, thank you for sharing with your friends and family. Appreciate your kind words and 5 star review. We hope to see you again soon :)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look