LawDepot Reviews 

7,996
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 533 reviews, reviewers had a great experience with this company. Customers frequently mention that the legal forms are simple to fill out, highly comprehensive, and very easy to navigate for various needs. Many people truly appreciate the helpful selection of templates and the convenient ability to update their documents whenever needed. Some reviewers were not happy with unexpected subscription charges and undisclosed billing details encountered after completing their documents. Consumers also mentioned that the monthly pricing plans were not clearly indicated during initial signup, leading to frustrating surprise costs. A few users additionally experienced difficulties when trying to manage their accounts or resolve payment issues.

What people talk about most

User experience

People report positive experiences with user_experience, highlighting a simple, straightforward process that... See more

Website

Reviewers mention ambiguous feedback about website experiences, with strongly divided opinions among users.... See more

Service

Clients share ambiguous opinions on service, reflecting a high level of disagreement among users. Many... See more

Payment

Customers had negative experiences with payment, consistently reporting frustration over unexpected... See more

Price

Consumers find price to be ambiguous, with widespread frustration over unexpected subscription fees and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It logged me out and I was unable to re-enter my document after printing one copy. Had to go to a copy machine to obtain second copy. Otherwise, priced right and efficient solution to creating docum... See more

Company replied

Rated 3 out of 5 stars

With AI I should now be able to get questions answered immediately. Maybe I can now that I purchased a license.-Got a license and no, their AI is insufficient relative to other AIs. And now that I hav... See more

Company replied

Rated 5 out of 5 stars

With a few forms for her Ill brother. Lawdepot required a subscription but had a seven day free review period. The forms worked their magic. I cancelled the sub, had a bit of trouble and wro... See more

Company replied

Rated 5 out of 5 stars

I guess I won't know how legally binding this document was until after I'm gone but this was easy to put together, hopefully checks all the boxes and is the responsible thing to do for our heirs. The... See more

Company replied


Company details

  1. Legal Services
  2. Association or organisation

Written by the company

More than 13 million people have used LawDepot to create over 41 million legal documents and save over 4.1 billion dollars in legal fees. Whether you are interested in protecting your estate, managing a rental property, setting up a business, or any other situation requiring legal forms, LawDepot's extensive library of documents and legal resources are able to assist you with your legal needs.

Written by the company

Print or Download Your Customized Legal Document in 5-10 minutes
Whether you are interested in protecting your estate, managing a rental property, setting up a business or any other situation requiring legal forms, LawDepot's extensive selection of documents and legal resources are easy to use and will save you the cost of expensive legal fees. All of our documents are created and updated by a team of in-house lawyers since 2001.
Knowledgeable Support Team
We have one of the best support teams in the business. We're available to assist you Monday to Friday, 8am to 7pm ET by phone, chat or email.

Our Customer Commitment

Clear choices. Convenient subscription management. Support when you need it.

At LawDepot, we want customers to feel informed and confident from the start. Before checkout, customers can review pricing, subscription terms, renewal details, and cancellation information. After purchase, they can manage their account online, update or cancel their subscription, or get support by phone, chat, email, and our online Help Center.

Contact info

4.1

Great

TrustScore 4 out of 5

8k reviews

5-star
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Asks customers to review

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4.1

All reviews

(7,996)

535 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
LawDepot logo

Reply from LawDepot

Thank you for the great review! We’re happy to hear the lease agreement met your needs. We appreciate your support and thank you for choosing us.

Sincerely,
Linda
Customer Support

Rated 5 out of 5 stars

Good and Convenience

Good and Convenience, Thank you

4 April 2026
LawDepot logo

Reply from LawDepot

We're glad you found our service good and convenient. Thank you for your positive feedback; we appreciate it greatly.

Sincerely,
Linda
Customer Support

Rated 5 out of 5 stars

1234567890

2 April 2026
LawDepot logo

Reply from LawDepot

Thank you, Ray, for the 5‑star review! We appreciate you taking the time to share your feedback. It looks like the written portion of your review may have been submitted in error, but we’re grateful for the positive rating. If you ever have comments or need assistance, our team is always here to help.

Sincerely,
Linda
Customer Support

Rated 5 out of 5 stars

Easy to produce forms with fill in

Easy to produce forms with fill in. Very easy

3 April 2026
LawDepot logo

Reply from LawDepot

We're happy to hear that our form creation process was simple and efficient for you. Thank you for your positive feedback; we appreciate it!

Sincerely,
Linda
Customer Support

Rated 5 out of 5 stars

Yes!

Yes it was!!

2 April 2026
LawDepot logo

Reply from LawDepot

Thanks so much for the 5‑star review! We’re glad to hear it was a positive experience. If you ever need anything else, we’re here to help.

Sincerely,
Linda
Customer Support

Rated 5 out of 5 stars

Easy to use.

1 April 2026
LawDepot logo

Reply from LawDepot

Thank you for your 5-star review. We’re pleased to hear you found the product easy to use and appreciate your feedback.

Sincerely,
Linda
Customer Support

Rated 5 out of 5 stars

great experience

1 April 2026
LawDepot logo

Reply from LawDepot

Thank you for your 5-star review. We’re pleased to hear you had a great experience and appreciate your support.

Sincerely,
Linda
Customer Support

Rated 1 out of 5 stars

scam website

scam website. After spending too much time filling up the information and stealing the information, they want to charge too much money.

31 March 2026
Unprompted review
LawDepot logo

Reply from LawDepot

Thank you for your feedback. We’re sorry to hear about your experience and understand your concerns. We want to assure you that LawDepot is a legitimate service, and we do not steal or misuse personal information. Any information entered is used solely to generate your legal document securely.
Our pricing and license options are shown during the document creation process, and customers can choose what best fits their needs. These options include a one‑year subscription for broader access, a basic license for a single document, or a free 7‑day trial that can be canceled online at any time.
We encourage customers to review these options carefully before completing a purchase. If you have questions about pricing, access, or your account, our support team is available to help and clarify any concerns.

Sincerely,
Linda
Customer Support

Rated 5 out of 5 stars

Easy to use

Easy to use and reasonable price

31 March 2026
LawDepot logo

Reply from LawDepot

We're happy to hear that our product is easy to use and reasonably priced. Thank you for your positive feedback!

Sincerely,
Linda
Customer Support

Rated 5 out of 5 stars

THIS WEBSITE IS AWESOME

THIS WEBSITE IS AWESOME! THANK YOU FOR MAKING THIS INFORMATION AVAILABLE TO THE PUBLIC. I TRUST & APPRECIATE THIS PROCESS!

31 March 2026
LawDepot logo

Reply from LawDepot

We're happy to hear that you find the website awesome and the information helpful! We appreciate you trusting and valuing the process, and we thank you for your positive feedback.

Sincerely,
Linda
Customer Support

Rated 5 out of 5 stars

Easy to follow

30 March 2026
LawDepot logo

Reply from LawDepot

Thank you for the 5‑star review! We’re thrilled to hear you were happy with your experience. Our team works hard to deliver the best results, and your feedback truly motivates us. We look forward to helping you again in the future!

Sincerely,
Linda
Customer Support

Rated 4 out of 5 stars

Home Lease for Chuck Hafersat

The review was completed as expected.

29 March 2026
LawDepot logo

Reply from LawDepot

We appreciate your feedback and are glad the review was completed to your expectations. Thank you for taking the time to share.

Sincerely,
Linda
Customer Support

Rated 5 out of 5 stars

easy to use

Easy to use with good instructions.

28 March 2025
LawDepot logo

Reply from LawDepot

We're happy to hear that our instructions were helpful and the product was easy to use. Thank you for your positive feedback!

Sincerely,
Linda
Customer Support

Rated 5 out of 5 stars

A friend needed help.

With a few forms for her Ill brother.
Lawdepot required a subscription but had a seven day free review period.
The forms worked their magic.
I cancelled the sub, had a bit of trouble and wrote customer service to confirm it was cancelled.
I was charged the first month.
A bit upset I wrote them again.
Within a few hours everything was fixed.
I have no problems recommending this website.
Fast competent customer service.
Complete useful legal forms.

23 March 2026
Unprompted review
LawDepot logo

Reply from LawDepot

We're glad our forms were helpful for your brother. We apologize for the billing issue and any trouble canceling your subscription. We appreciate you bringing this to our attention and are happy our customer service team resolved it quickly. Thank you for recommending our website!

Sincerely,
Linda
Customer Support

Rated 5 out of 5 stars

SO FAR SO GOOD

SO FAR SO GOOD. I JUST HAD TO ANSWER QUESTIONS AND AM NOW GOING TO SEE WHAT IT LOOKS LIKE. I JOINED THE $61 5 YEAR ACCESS FOR RESIDENTIAL LEASES. IF ANYTHING CHANGES, OR IF I HAVE CHALLENGES GOING FORWARD, I WILL UPDATE.

27 March 2026
LawDepot logo

Reply from LawDepot

We appreciate you sharing your initial experience. We're happy to hear that everything is going well thus far, and we're here to support you. Please feel free to update us on your experience as you continue to use our services.

Sincerely,
Linda
Customer Support

Rated 1 out of 5 stars

A scam

I did the free subscription and then 10 days later I was debited $33 from my account.
Totally misleading and dishonest

26 March 2026
Unprompted review
LawDepot logo

Reply from LawDepot

We’re sorry to hear about your experience and appreciate you sharing your concerns. We understand how unexpected charges can be frustrating, and we’d like to clarify how our licensing options work.
When creating a document on our site, customers can choose from three different options:


Free 7‑Day Trial – This option provides free access to a full category of documents for one week. If not canceled before the trial ends, it automatically renews to a monthly subscription. You can cancel online at any time during the trial to avoid charges.


Basic (Single Document) – This option provides access to one specific document for a selected period of time.


One‑Year Pro Subscription – This option offers ongoing access to an entire category of documents for a full year.


All licensing details are presented during checkout before purchase, but we understand that it’s easy to miss details when working through legal documents.
We truly want to review your account and resolve this with you. Please feel free to email us directly at ClientAdvocate@lawdepot.com, and we’ll be happy to look into your situation and discuss options.
Thank you for bringing this to our attention.

Sincerely,
Linda
Customer Support

Rated 1 out of 5 stars

I thought I had a 10 year subscription…

I thought I had a 10 year subscription the last time I bought for my two documents. So I don't think I got was I paid for. On the hand I decided to buy the whole Estate package this time so I just went ahead and did that.

23 March 2026
LawDepot logo

Reply from LawDepot

Hi Bill,

Thank you for sharing your feedback. When creating documents, customers can choose from different purchase options, including access to individual documents for a specified period or a more comprehensive estate planning package that includes broader coverage and extended access.

We understand how licensing details can sometimes be confusing, and we’d be happy to review your account and clarify what was included with each purchase. If you’d like to discuss this further, please feel free to email us directly at ClientAdvocate@lawdepot.com.

Sincerely,
Linda
Customer Support

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