Alfie Cruz was excellent. I needed help completing my healthcare power of attorney and he/they stayed with me and guided me patiently through the process, - answering all of my questions - until it wa... See more
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Refreshing that it was an human and not an ai chatbot. He answered my question immediately and accurately. Then sent my documents by email, which I didn’t ask for but was even more helpful. Above and... See more
Company replied
Ken did a great job helping me switch from making a trust to making our wills. My husband and I decided we weren't ready to make a trust but had already purchased it. Ken was extremely helpful in gett... See more
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Ravi was very patient and kind. I was having issues with the site and was unable to complete the necessary questionnaire for my LLC submission. He assisted me with getting my application completed and... See more
Company details
- Legal Services
- Business administration service
- Business-to-Business service
- Estate Planning Lawyer
- Intellectual Property Registry
About LegalZoom
Written by the company
About us
LegalZoom helps people navigate the legal system from registering a business to securing their legacy, and handling life’s legal moments. Since our founding, we’ve transformed how individuals and small business owners engage with legal processes, making legal support more intuitive, approachable, and built for real life.
By combining powerful technology with experienced attorneys—through our law firm LZ Legal Services and independent attorney network—we provide the tools and guidance people need to take control of their legal needs with clarity, confidence, and ongoing support.
A few highlights:
- 25+ years leading the industry
- 9M+ legal solutions delivered
- #1 choice for small businesses
LegalZoom offers:
- Business formation services for LLCs, corporations, nonprofits, and DBAs
- Ongoing business compliance and support with registered agent services, annual report filing, business licenses, and operating agreements
- Comprehensive estate plan services including wills and trusts
- Personalized legal support through attorneys and guided online tools
Written by the company
- Life is more legal than you think.
- We are the leading online legal services company, transforming how millions of individuals and small businesses navigate the legal system. By combining intuitive technology with access to experienced attorneys, we offer the tools and guidance people need to confidently manage all of life's legal needs.
LZ 100% Accurate Filing Guarantee
We stand by our work—If your filing is rejected or incorrect due to our error, we'll correct it with the government filing agency at no additional cost to you.
We're committed to the highest quality and accuracy. If your filing is rejected or incorrect due to our error, we'll correct it with the government filing agency at no additional cost to you. This guarantee applies to all LegalZoom products that are filed with a government agency except for legal services provided through our subsidiary law firm, LZ Legal Services.
Contact info
954 Villa St, 94041, Mountain View, United States
- 3239628600
- customersupport@legalzoom.com,
- legalzoom.com
Your trusted partner for legal solutions
4.6
Excellent
31k reviews
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Great Service
The customer service representative was super helpful. He was knowledgeable and efficient and effective.
2 June 2026
easy to use fast
3 June 2026
Smooth process, zero headache!
I likely could have done most of this myself, but Legal Zoom help me get there sooner-quicker-faster and I didn’t have to question if I was covering all my bases. To me, this is peace of mind and that is very valuable.
2 June 2026
Very helpful
Very helpful, very informative very professional- your representative made it so pleasant!
Thank you imram!
2 June 2026
Very helpful staff, somewhat rocky UI tech.
Both, Jasmine, and before her, David Benavides, were very helpful. They were also extremely patient, which we all observed to be as very important in dealing with the population you are dealing with (seniors, late-in-life people, etc.). They both answered my questions, and Jasmine walked me through the actual application. I will say that your user interface, the tech part, was not always smooth. It was easy to get lost in, and difficult to backtrack. I admittedly made a couple of errors while setting up my account, and then got blocked from proceeding. I then had a bit of a meltdown, and had to resume the next day. I also noticed our connection lagged at times, despite my having a 300 Mbps connection on my end. I am computer literate, somewhat, and have owned & used Apple computers since the mid-90's. Some people, especially ME, like things simple. We are not impressed by complexity. So, it's something to keep in mind, that the more user-friendly you can be, given your clientele, the better.
2 June 2026
............
2 June 2026
Catherine Panerio provided exceptional…
Catherine Panerio provided exceptional service. The best customer service I’ve received in the last 10 years. She anticipated questions, provided information I needed (put herself in my shoes). She should be teaching others, she’s a highly skilled representative. She was quick using different systems, repeating information, asking questions. I give her an A++++ for service.
2 June 2026
She was helpful and thorough and polite.
2 June 2026
Janet was a perfect assist through the…
Janet was a perfect assist through the formulation of my LLc.
2 June 2026
Fantastic Customer Service!
2 June 2026
Sarah was very helpful and called me to…
Sarah was very helpful and called me to make sure I was taken care of
2 June 2026
So easy to apply for my llc from the…
So easy to apply for my llc from the comfort of my back porch! Thanks
2 June 2026
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