Lawhive Reviews 

2,827
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 1,063 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the legal staff and solicitors for being exceptionally knowledgeable, supportive, and professional during legal processes. Reviewers frequently note the efficient service, clear explanations, and overall smooth handling of their matters. However, some reviewers were not happy with response times and communication delays. A few other people also felt that certain team members lacked accountability and failed to provide clear progress updates. Some people mentioned prolonged waiting periods and difficulties in getting timely assistance from their assigned solicitors. Conversely, a small portion of people felt frustrated by unsatisfactory communication and extended processing times.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their professionalism, prompt... See more

Service

Reviewers highlight positive aspects of service, frequently expressing immense satisfaction with the... See more

Customer service

People report positive experiences with customer service, noting that reviewers were kept informed every step... See more

Customer communications

Clients share ambiguous opinions on customer communications, as some reviewers report that solicitors always... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lawhive has been truly wonderful and still is in supporting me in every aspect. Truly helpful in every way. Always there ready to support, always fast to respond with accurate statements, makes y... See more

Rated 5 out of 5 stars

I am so pleased I used Lawhive to sell my business. Not only was the fixed rate an excellent deal, but the lawyer assigned to my case, Geoffrey Caesar, was just excellent and I felt I couldn't have h... See more

Company replied

Rated 5 out of 5 stars

From the first phone call I was treated with respect and had everything explained to me without any pressure to proceed with the service offered . When I decided to move forward Paulette instilled con... See more

Company replied

Rated 5 out of 5 stars

Great service from Madrussar. Always available when I needed advice. Guided me through a difficult tenant eviction process. Knowledgeable and reliable, he made sure I went through all the right steps... See more


Company details

  1. Legal Services

Written by the company

Lawhive is the modern law firm delivering responsive and professional legal help with transparent pricing.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(2,827)

1,012 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding and seamless service from Stanton finish!

Salim Chaudhry is a professional immigration solicitor to the core. From our very first consultation in June to the day my positive decision for leave to remain extension arrived in August, the whole process and experience was completely stress-free.

He ensured that my paperwork was flawless and submitted on time, regardless of the fact that my passport had expired and therefore had the potential to turn the whole process into a nerve wracking one, but his expertise and guidance turned it into a smooth journey.Salim swiftly guided me in the right direction and I was kept informed every step of the way without ever chasing up for updates.

If you need a highly competent solicitor who genuinely cares and is ready to meticulously guide his clients, contact Salim and thank me later. I wholeheartedly recommend his services.

4 August 2026
Unprompted review
Rated 5 out of 5 stars

I am pleased with Mr Daniel professionalism.

I am genuinely grateful for how Mr. Daniel has been managing my case. He offers me thoughtful and professional advice while sincerely considering the best possible outcome. If you're seeking a compassionate and dedicated legal professional, I wholeheartedly recommend working with Mr. Daniel.

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Experience

Our assigned legal expert Arif Anwar was very knowledgable and unfailingly prompt, efficient and even patient when required. The original quote for legal advice taking us to the notice of action stage was excellent value for money and we are continuing to consult with Arif on the second stage of our legal action.

6 August 2026
Unprompted review
Rated 1 out of 5 stars

Poor Communication

Unfortunately I have had no contact from lawhive since 16th July 2026 when I offered to help with chasing the legal case. I’m hoping that they will reach out and do everything possible to move the proceedings along as it was submitted to the court in January 2026.

4 August 2026
Unprompted review
Lawhive logo

Reply from Lawhive

Hi Michelle,

Thank you for taking the time to share your feedback.

We completely understand your frustration regarding the gap in updates, and we apologise for the stress it caused. I would also like to thank you for providing more information so we could reach out support you directly and ensure you are updated on your matter.

While court response times are outside our immediate control, keeping you supported certainly isn't. With that said, we are pleased to see that your lawyer has provided a comprehensive breakdown, and our support team remains on hand should you need anything further.

Kind Regards,
Rachel

Rated 1 out of 5 stars

Buyer Beware - A very disappointing and stressful experience

A very disappointing experience with this company. As the expression goes, Buyer Beware!
My daughter and I jointly purchased a property for her to get started on the property ladder. The original offer went in late August 2025 and my daughter selected Lawhive for the conveyancing as they promised great service and value on their website. I now better understand how they operate so cheaply as they appear to have inexperienced staff who are spread far too thinly across multiple clients and so are at best are unresponsive, and at worst, ignore you completely.
We hit some issues with the legalities as the leasehold deed did not include any protection for the mortgagee and so we needed a deed of variation - something that should have been sorted in a week or two but actually took nearly three months. What Lawhive fail to tell you is they are not actually on the panel for Barclays (and possibly many of the other lenders) and so they have to engage through a subsidiary company called Woodstock. This is where the problem arose as Lawhive passed the request to Woodstock who then proceeded to do nothing with it for nearly three months. Despite repeated escalations, we got no joy at all with Lawhive who kept blaming Woodstock and we ended up in an impasse until I got the mortgage broken to go direct to Barclays and get them to unblock the situation for us.
We also 'lost' our conveyancer half way through the process and the new person failed to do proper research on the case (i.e. didn't both to read the history and check documents!) so we faced further issues late on in the process when she suddenly queried about us having a Help To Buy ISA and needing to get this released. This has been disclosed right at the start of the engagement with the previous conveyancer.
When we came to exchange/completion, which we had to do on the same day (a Friday) due to the mortgage offer running out on the Sunday (we had already had to extend it once!), the process was so sloppy and lackadaisical that the solicitor only finally started the funds transfer at 4.50pm and then the sellers' solicitor went home half way through the transaction because it was so late in the day so we were left in limbo for the whole weekend, and more annoyingly my daughter was left in tears waiting outside the estate agent to get the key and thinking she was finally going to be able to move in only to have her hopes dashed by what can only be described as legal incompetence.
The final straw was then the return of surplus funds that the solicitor was holding. Having given us a draft statement in mid April and then promising the return the nearly £2k that was owed, I chased 5 times and only to be met with silence until I finally threatened a formal complaints procedure before the money was finally transferred some SIX weeks later. That is outrageous and totally unacceptable service and behaviour in anyone's book.
So, as I say be careful choosing the 'value option' here. I would never use these people again and can only recommend people go in with their eyes open. For a really basic property purchase then a junior solicitor might be able to do it, but the moment you run off the 'happy path' then they are completely out of their depth with zero support from their senior team as far as I can see. I am sure I will get a pithy response to this review again blaming it all on Woodstock. The joke is Woodstock are PART OF THE LAWHIVE GROUP! So it was well within their gift to sort this simply and we could have avoided all this grief and stress.

3 June 2026
Unprompted review
Lawhive logo

Reply from Lawhive

Dear Charlie,

Thank you for taking the time to share your feedback.

We're sorry to hear that you feel disappointed with your experience. We take comments like yours seriously and have reached out to you by email so we can better understand what happened.

We will investigate the matters you've raised and work to establish the full circumstances. We are committed to reviewing your concerns thoroughly and will do our best to find an appropriate resolution as soon as possible.

Yours sincerely,
Regina

Rated 3 out of 5 stars

Still dealing with my transaction

Still dealing with my transaction. Hoping to complete next week, let’s hope they can push that through. I will write a full review once completed.

3 August 2026
Unprompted review
Lawhive logo

Reply from Lawhive

Hi Lois,

Thank you for your review. We understand that the process is currently underway and aimed for completion at the end of next week. We are in touch with you privately on our efforts to make this happen and will continue to update you there. We look forward to your full review once this has concluded!

Kind Regards,
Elliott

Rated 5 out of 5 stars

Terry Spyris at Lawhive is fab!!!

Terry Spyris at Lawhive is professional, kind, generous with his time and responds quickly to emails.
I would recommend him and Lawhive.. I couldn’t be happier with the 5 star service they provided.

31 July 2026
Unprompted review
Rated 5 out of 5 stars

Great service from Madrussar

Great service from Madrussar. Always available when I needed advice. Guided me through a difficult tenant eviction process. Knowledgeable and reliable, he made sure I went through all the right steps.
He was reassuring and sympathetic including when I needed an advocate for court. I would highly recommend his services.

31 July 2026
Unprompted review
Rated 5 out of 5 stars

Initial support is excellent

Initial support is excellent. Alice contacted me to provide a quote for my needs and was supportive with all my enquires over the email .
Hoping for the smooth process with a solicitor.

29 July 2026
Unprompted review
Rated 1 out of 5 stars

Awful service, do not use!!!

Strongly recommend against using this firm. My partner and I chose to use this firm due to the lower price for conveyancing. They are extremely inefficient, take weeks to reply about anything and can't even spell our names correctly on the contracts! Pay a little extra for another firm and stay clear of Lawhive.

29 July 2026
Unprompted review
Lawhive logo

Reply from Lawhive

Hi DIY Vids,

Thank you for sharing your feedback. We're very sorry to hear about the concerns that you have raised. As these are serious issues you have raised, we would like to investigate them urgently and have asked for further details privately so that we can do so. We look forward to hearing from you so that this can be resolved.

Kind Regards,
Elliott

Rated 5 out of 5 stars

Our house purchase

Hi we have just purchased a property with Ishrat Khan , he was very good at explaining things and very good with his response to any queries we had and he made things very clear also, which was very helpful as it's the first time we have used a on-line Lawyer .We would highly recommend Ishrat Khan and Lawhive .

28 July 2026
Unprompted review
Rated 5 out of 5 stars

Paulette was exactly what I needed

Paulette was exactly what I needed. A calm, empathetic ansd professional guiding hand through very trying circumstances. Everything was made very clear, the process explained and expedited efficiently with excellent communication thoughout, something I especially valued . 100% all round quality service from her and her assistant Char Lee. Thank you.

17 July 2026
Unprompted review
Rated 5 out of 5 stars

As a elderly person i was really…

As a elderly person i was really worried as it seemed a lot was done on line and seeing the words down load and copy i was terified but i shouldn't have worried lawhive were so helpful they made what i thought would be a nightmare into a dream thank you lisa elizabeth banks for your patience will highly recommend you and lawhive my best wishes Rita smith

28 July 2026
Unprompted review
Rated 5 out of 5 stars

Nichola Gordon-Jones was absolutely amazing!

Nichola Gordon-Jones was absolutely amazing - extremely empathetic, supportive and efficient. She managed my complex case with utmost professionalism and fought for what we wanted in the case. I highly recommend her.

20 November 2025
Unprompted review

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