Lawhive Reviews 

2,821
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 1,111 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff and efficient legal service, noting that professionals are approachable, patient, and exceptionally helpful when explaining complex procedures. People consistently point out the smooth digital portal and reassuring support provided throughout their transactions. Some reviewers were not happy with communication, mentioning significant delays, unresponsiveness, and difficulties getting timely updates on their matters. A few consumers also experienced prolonged waiting times, unresponsive lawyers, and a lack of proactive follow-ups regarding their case progress. Additionally, a small group of users noted issues with lawyers going missing or failing to handle basic tasks effectively.

What people talk about most

Staff

Customers expressed great satisfaction with the staff, noting they were professional, knowledgeable, and... See more

Service

People report high satisfaction with the professional service received, highlighting excellent communication... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently noting that advisors are responsive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lawhive has been truly wonderful and still is in supporting me in every aspect. Truly helpful in every way. Always there ready to support, always fast to respond with accurate statements, makes y... See more

Rated 5 out of 5 stars

I am so pleased I used Lawhive to sell my business. Not only was the fixed rate an excellent deal, but the lawyer assigned to my case, Geoffrey Caesar, was just excellent and I felt I couldn't have h... See more

Company replied

Rated 5 out of 5 stars

Great service from Madrussar. Always available when I needed advice. Guided me through a difficult tenant eviction process. Knowledgeable and reliable, he made sure I went through all the right steps... See more

Rated 5 out of 5 stars

From the first phone call I was treated with respect and had everything explained to me without any pressure to proceed with the service offered . When I decided to move forward Paulette instilled con... See more

Company replied


Company details

  1. Legal Services

Written by the company

Lawhive is the modern law firm delivering responsive and professional legal help with transparent pricing.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3k reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(2,821)

1,015 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

annulment of marriage

From start to finish of my annulment of marriage was made very easy.
I can’t thank Paulette Watson enough for everything that’s been done.
I strongly recommend lawhive as cheap and affordable and amazing work guaranteed
Thank you

21 July 2026
Unprompted review
Lawhive logo

Reply from Lawhive

Hi Steven,

Thanks for taking a moment to post such a thoughtful review. We know how important it is to have clear, affordable support during a marriage annulment, so we're pleased Paulette was there to guide you through so seamlessly. We appreciate your recommendation and wish you all the very best!

Kind Regards,
Elliott

Rated 5 out of 5 stars

Karina Al-Mohsin was extremely helpful…

Karina Al-Mohsin was extremely helpful and effective throughout our purchase. She acted quickly, communicated clearly and helped move the process forward when delays arose. We are very grateful for her support and would happily recommend her.

17 July 2026
Unprompted review
Lawhive logo

Reply from Lawhive

Hi KC,

Thank you for taking the time to share your experience with us. Buying a property can certainly be stressful when unexpected delays happen, so it's brilliant to hear that Karina moved things forward so effectively! We really appreciate your recommendation and wish you all the best.

Kind Regards,
Elliott

Rated 5 out of 5 stars

Very methodical

Very methodical

8 July 2026
Unprompted review
Lawhive logo

Reply from Lawhive

Hi AG,

Thank you for your review! We're glad we could provide you with the service you needed.

Kind Regards,
Elliott

Rated 5 out of 5 stars

Been great

Been great! Very helpful and supportive.
Thank you so much for making it all very easy for me.

21 July 2026
Unprompted review
Lawhive logo

Reply from Lawhive

Hi Unnimaya,

Thank you for your kind review! We're glad we could provide a service that made your legal matters a simple one for you. We'd be very happy to help again in the future should you need us.

Kind Regards,
Elliott

Rated 5 out of 5 stars

Lawhive Experience

The Lawhive team from initial contact and being assigned a solicitor to completion were approachable and answered all queries. We were taken through the process in a manner that we could understand and given information that allowed us to make a decision that was right for us.

14 July 2026
Unprompted review
Lawhive logo

Reply from Lawhive

Hi Ms. Barton,

Thank you for your kind review! We're glad that we were able to guide you to the decision that was most impactful for you and wish you the best moving forward.

Kind Regards,
Elliott

Rated 5 out of 5 stars

Carole is the Best

My first solicitor at Lawhive was friendly and easy to talk to, but unfortunately the practical handling of my case fell short. I was then assigned Carole Nettleton, and she has been nothing short of outstanding.

Carole brought professionalism, patience, and clear communication from day one. She gave me confidence, stability, and momentum at a time when my case desperately needed it. She also had to revisit and correct work that should have been completed earlier, and she did so with care and efficiency.

I haven’t been asked to pay further fees, which feels fair given the earlier issues, but Carole’s contribution deserves recognition. I am truly grateful for her support and want to thank her wholeheartedly for seeing me through the final part of my divorce.

17 July 2026
Unprompted review
Lawhive logo

Reply from Lawhive

Hi Gordon,

Thank you for sharing your experience with us. It's disappointing to hear that the practical handling of your case fell short early on, but we appreciate your grace while we worked to correct those issues.

Divorce proceedings are rarely easy, so we're thrilled that Carole provided the steady hand and clear communication you needed to feel confident throughout the final stretch! We'll happily pass your heartfelt thanks along to her.

Kind Regards,
Elliott

Rated 5 out of 5 stars

Contacted them September 2025 to effect…

Contacted them September 2025 to effect a change of Title on my property with the Land Registry. Transfer completed July 2026, through no fault of Lawhive, purely due to Land Registry inefficiency. Special thanks to Hadassa Forte who started the procedure, exceptional thanks to Lisa Banks who was very professional and helpful with regular updates throughout the entire proceedings.

17 July 2026
Unprompted review
Lawhive logo

Reply from Lawhive

Hi Robinson,

Thank you for posting such a thoughtful review. While Land Registry wait times are unfortunate at this time, keeping you informed every step of the way is always our priority.

It's fantastic to know that Hadassa and Lisa took such good care of you during your title transfer! We'll gladly pass along your special shoutouts to them both.

Kind Regards,
Elliott

Rated 5 out of 5 stars

Took a chance using this service…

Took a chance using this service but glad I did! From my initial enquiry to the end, the people I liaised with, it was a very pleasant experience. Straight forward and easy to use, ease of communications and updates made the process painless and seamless.
Rob O'Donnell and Nawaal Ali were lovely, brilliantly professional, patient and really happy with their assistance. Would definitely recommend!

15 July 2026
Unprompted review
Lawhive logo

Reply from Lawhive

Hi Cherry,

It's marvelous to see how we were able to help with your case and help push it forward beginning to end. Thank you for taking a chance with Lawhive and for your recommendation! We'd be more than happy to help again in the future.

Kind Regards,
Elliott

Rated 5 out of 5 stars

I am so pleased I used Lawhive to sell…

I am so pleased I used Lawhive to sell my business. Not only was the fixed rate an excellent deal, but the lawyer assigned to my case, Geoffrey Caesar, was just excellent and I felt I couldn't have had better representation. I would highly recommend using Lawhive or Geoff again.

15 July 2026
Unprompted review
Lawhive logo

Reply from Lawhive

Hi Kalpana,

We're always happy to be able to provide the legal services needed by our clients at a great rate with a greater service! Thank you for sharing your experience and for your recommendation.

Kind Regards,
Elliott

Rated 1 out of 5 stars

A warning to potential clients

I would strongly advise against using the services of this firm.

In my case, a straightforward matter resulted in significant delays, wasted time and money, and unnecessary stress.
Throughout the process, I experienced delays in communication and concerns regarding the handling of my case, including repeated corrections needed in the documentation.
The firm acknowledged service issues, but refused to offer fair compensation.
An extremely disappointing experience.

5 January 2026
Unprompted review
Lawhive logo

Reply from Lawhive

Hi Truly,

Thank you for your review. We're very sorry to hear about the concerns that you've raised and we want to investigate this further for you to understand what happened.

We have requested further information so that we find your case and look into it further. We look forward to hearing from you.

Kind Regards,
Elliott

Rated 4 out of 5 stars

Responsive and efficient

My lawyer, Nazish, was responsive and efficient with the case. However, I did need to sometimes chase her for progress, but a gentle reminder always seemed to work and progress was made.

15 July 2026
Unprompted review
Lawhive logo

Reply from Lawhive

Hi Andrew,

Thank you for your kind review! It's excellent to see how Nazish helped on your case. We're sorry to hear that some chasing was needed, but we're glad that with a quick chase this was resolved and didn't deter from making your case a successful one.

Kind Regards,
Elliott

Rated 5 out of 5 stars

Gifting a Property

The Lawyer assigned to us did an amazing job chasing up various companies that were involved. She responded extremely well to our requests and explained processes clearly to us.

13 July 2026
Unprompted review
Lawhive logo

Reply from Lawhive

Hi Rosemary,

It's lovely to see how your lawyer was attentive and helpful in managing your case. Thank you for your kind words and review.

Kind Regards,
Elliott

Rated 5 out of 5 stars

Transfer of title of properties

I engaged Lawhive to transfer the title of two properties owned by my deceased mother to my sister and myself. The necessary land registry documents were quickly prepared and submitted to the Land Registry.

8 July 2026
Unprompted review
Lawhive logo

Reply from Lawhive

Hi D,

Thank you for your review! We're glad we were able to see to your matter so swiftly and will be happy to help again in the future should you ever need it.

Kind Regards,
Elliott

Rated 5 out of 5 stars

Very easy to book a lawyer and it was…

Very easy to book a lawyer and it was pretty straightforward after that as well and the rates were very competitive as well.

7 May 2026
Unprompted review
Lawhive logo

Reply from Lawhive

Hi Atif,

Thank you for your review and for sharing your experience. It's great to see how we could provide an efficient service with efficient costs!

Kind Regards,
Elliott

Rated 5 out of 5 stars

Immediate Assistance for Redundancy Process

I discovered Lawhive after being served a redundancy notice which required a very short turnaround and after a quick consultation call with a Lawhive representative they were able to outline what the process and fees would be upfront. After agreeing to proceed, I was put in contact with my lawyer, Ritu Patel, who was able to provide a full review and explanation of the redundancy notice to me. I was also offered advice for where certain aspects of the notice could be disputed which was much appreciated. Overall, Ritu was extremely professional and helpful throughout the whole process, from initial redundancy notice (Feb 2026) through to reaffirmation signing (May 2026), and for my experience I would be more than happy to recommend Lawhive and Ritu Patel in particular.

2 February 2026
Unprompted review
Lawhive logo

Reply from Lawhive

Hi Matt,

We really appreciate you leaving such a detailed review. Dealing with a short turnaround on a redundancy notice is never easy, so we're glad our team could outline our processes and fees clearly right from your initial consultation. It's wonderful to hear that Ritu provided an exceptional review and guided you smoothly through to your final signing. Thank you for recommending Lawhive!

Kind Regards,
Elliott

Rated 5 out of 5 stars

A fantastic service that went above and beyond

A fantastic service that went above and beyond to help me with my matter with a special thanks to Carole for all her hard work and dedication to resolve my case and the excellent support I received through the customer support service, professional and courteous service that exceeded my expectations.

3 July 2026
Unprompted review
Lawhive logo

Reply from Lawhive

Hi Mikee,

Thank you so much for taking the time to share your experience. We're thrilled to hear that our team went above and beyond for you, and I'll be sure to pass your kind words along to Carole for her dedication to your case! It's wonderful to know our customer support exceeded your expectations, and we truly appreciate your feedback.

Kind Regards,
Elliott

Rated 5 out of 5 stars

Property purchase

Great service from a dedicated professional.
Kept me up to speed on all developments and allayed my worries. Would recommend.

1 July 2026
Unprompted review
Lawhive logo

Reply from Lawhive

Hi Phil,

It's excellent to see how communication was a key service point that was delivered throughout your case! Thank you for sharing this with us and for your recommendation.

Kind Regards,
Elliott

Rated 5 out of 5 stars

Excellent communication and fast…

Excellent communication and fast responses.

Really happy with how Ishrat Khan has handled our case. The explanations have always been very easy to understand and the communication through the portal is great at keeping all the chats and documentation in one place. It is definitely a service that I would recommend.

30 June 2026
Unprompted review
Lawhive logo

Reply from Lawhive

Hi Alison,

Thank you for the lovely review. We're so pleased that you are happy with how Ishrat handled your case! Ensuring our communication is fast and our explanations are straightforward is always a top priority for us, and it's wonderful to know our online portal kept everything organised for you.

Kind Regards,
Elliott

Rated 5 out of 5 stars

Excellent professional advice and…

Excellent professional advice and timely processing of conveyancing documents. Good explanations of the processes were given. A video conversation was very helpful.

25 June 2026
Unprompted review
Lawhive logo

Reply from Lawhive

Hi Michael,

Thanks for sharing your experience with us! It's wonderful to know that our team provided excellent professional advice and made the conveyancing process easy to understand.

We appreciate your support and look forward to assisting you again whenever you need us next.

Kind Regards,
Elliott

Rated 5 out of 5 stars

Excellent professional fast service.

Excellent professional fast service.
My solicitor was very professional, patient and very helpful.

They are honest and secure.
They can be trusted and are honest company.

Use them with confidence and peace of mind.

Please keep up the good work.

26 June 2026
Unprompted review
Lawhive logo

Reply from Lawhive

Hi Rohman,

Thank you for your lovely feedback. We're so glad we could deliver an efficient, helpful, and professional experience that gave you true peace of mind! Trust and honesty are at the core of everything we do, so it's incredibly rewarding to hear that this shone through during your time with your solicitor.

We appreciate your recommendation to others and hope you'll think of us first if you ever require legal support again down the line.

Kind Regards,
Elliott

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