Lawn Doctor Reviews 2,099

TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Decided to try Lawn Doctor last year after a friend recommended them. I had some brown patches that I couldn't get rid of and they said they should be able to take care of that. It's been alm... See more

Rated 1 out of 5 stars

Lawn Doctor Fort Worth TX is always behind on service, their truck is broken. Tech spreads fertilizer using a small hand held device. After paying for services for more than a year I have a yard ful... See more

Rated 1 out of 5 stars

Lawn doctor sprayed all our shrubs and within a week most showed severe damage with many in process of dying.Company rep came out and acknowledged this problem and that other customers also experience... See more

Rated 1 out of 5 stars

The man treating the house next door became aggravated by our barking dog in our fenced in backyard. Though separated by a fence, the man approached our dog, made the comment “don’t make me spray you... See more

Company details

  1. Home Furniture Shop

About Lawn Doctor

Information provided by various external sources


The single biggest difference between Lawn Doctor and other lawn care providers boils down to one simple premise: we care more. It’s the kind of caring that can only come from being the business owner. One that lives, works, and is a part of the community they serve. Through our lawn care services, we create a healthy lawn that you can take pride in.

Why Lawn Doctor?

  • Locally owned, so there’s no big business “run-around”
  • The best guarantee in the business: If you’re not 100% satisfied – we’ll make it right. It’s that simple.
  • Over 500 locations across the country
  • 50 years of experience

Contact info

1.6

Bad

TrustScore 1.5 out of 5

2K reviews

5-star
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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great looking yard!

Our lawn has never looked so good!! They always call before arriving and leave explanation what was done! Thanks to Cliff Higgins for a great job!!

28 July 2023
Unprompted review
Rated 5 out of 5 stars

great looking lawn

Walter Rodriguez was our tech. He was careful to secure gates upon leaving. Our lawn looks great - second year with lawn doctor and could not be happier. Customer service is always available to answer any questions -Would highly recommend Lawn Dr

24 July 2023
Unprompted review
Rated 5 out of 5 stars

We were serviced by Thiago Piera…

We were serviced by Thiago Piera license number AL-0051937, July 14 23.
This day Thiago was to do our lawn care. He looked at our clover, crab crabgrass etc. He gave us watering tips, and an overall serviced our lawn. He spent time talking to us, and advice as to when to water, how do use our rain gauges,and what we might do to help with some of our issues that we’re having. He was very helpful. We are extremely pleased with the service we get at Lawn Doctor coming from Hanover mass.

14 July 2023
Unprompted review
Rated 1 out of 5 stars

If you have sensitive plants or organic gardening avoid this company

I started this year and only had two services with them. This is my true experience. On the first day when the technician comes, I explained to him the areas to avoid and the sensitive plants to avoid spraying. He nodded and went on spraying. Within a week my 8-month-old two Hydrengias died. I didn't bother to complain thinking it was a mere mistake and thought of giving them a chance. Here comes the second service. Today I called the company and informed them what happened and specifically asked to instruct the technician to avoid my organic gardening and flowers before they arrive. When they arrived I accompanied him to the backyard and showed him the areas to avoid spraying. He was boasting about the experience, but I don't think he put any effort to listen. He assured me not to worry. Then I caught him through my security camera entering the area I asked him to skip. Spraying over my vegetation. I came out and why he did that and the answer was, "You guys are safe". What an arrogant service provider! So, friends don't take chances. Avoid at any cost if your situation is similar to mine.

18 July 2023
Unprompted review
Rated 1 out of 5 stars

Zoysia lawn destroyed!

I live in Georgia and installed a new Zoysia backyard last year. After the grass established I let Lawn Doctor treat it since my Bermuda was doing great.
I found oud out this spring that Zoysia was not their strong point. My Zoysia is dead this year. "Oh it must have been that cold winter" BS.
Today I fired them since I am retting no help whatsoever. Just text messages but no visit to the site to actually investigate. I have pics if this is EVER challenged by any lawyer.

14 July 2023
Unprompted review
Rated 1 out of 5 stars

Just awful

Just awful. Expensive and the kids that treat the lawn are incompetent.

27 May 2023
Unprompted review
Rated 1 out of 5 stars

Lawn Doctor Fort Worth TX

Lawn Doctor Fort Worth TX is always behind on service, their truck is broken. Tech spreads fertilizer using a small hand held device. After paying for services for more than a year I have a yard full of weeds such as henbit, dandelions, purslane, spruce, crab grass and wild poinsettia. I've called and complained numerous times, they say they will retreat free but don't.

7 June 2023
Unprompted review
Rated 5 out of 5 stars

Tree and Shrub Application and Care

Our tech is Felipe Cabral License AL- 0052293, account 598936.
This was our Tree and Shrub insect and disease prevention. This was a reschedule from a previous cancellation.
We are in Pembroke Massachusetts and a completely satisfied with our technician. Our local office is consistent with sending same tech, they know us and remember our issues and concerns.

1 June 2023
Unprompted review
Rated 1 out of 5 stars

This is the worse lawn service…

This is the worse lawn service ever.Mike is very rude and even after canceling the service .He sent someone for the treatment and charged my credit card.This is nt the first tie this happened with them.WORSE SERVICE.
BEAWARE and NEVER USE THIS SERVICE.

24 May 2023
Unprompted review
Rated 1 out of 5 stars

I didnt think company worst than…

I didnt think company worst than Truegree was existed until I worked with LawnDoctor.
TrueGree does sloppy job but they have a better scheduling system and they are more organized. Lawn Doctor can not even schedule the service. Everything is up on the air! Stay away!

10 May 2023
Unprompted review
Rated 1 out of 5 stars

I am writing to share my experience…Do NOT recommend

I am writing to share my experience with Lawn Doctor of Annapolis Bowie in the hope of warning others who may be considering using their services. I contracted with Lawn Doctor for a basic 6 step fertilization and weed control program for my lawn from March 2019 to August 2022. However, I was extremely disappointed with the service that I received.

Despite paying for their service, I had to hire a landscaper to put down grass seed as Lawn Doctor failed to provide a service that yielded grass. When I reached out to Lawn Doctor to address my concerns, they denied any responsibility for their failure to provide the service I contracted them for.

In addition, I discovered that they engage in misleading marketing practices on their website, failing to disclose important information about potential issues with Bermuda grass infestations and the difficulty of eradicating them.

I ultimately had to escalate the matter to the Maryland Office of Attorney General Consumer Protection Division to obtain a refund. Based on my experience, I would caution anyone considering using Lawn Doctor's services to think twice and consider other lawn care providers.

26 April 2023
Unprompted review
Rated 1 out of 5 stars

Uncomfortable with this company

Dont want to write out a long and drawn out whining session. Just my early on experience as a new customer to lawn doctor. Got a message on my cell phone on the afternoon of the supposed 1st application saying it had to be canceled with no explanation. Made a call to inquire as to why. Did receive a call back with an answer of broken equipment and i expressed my concern about as to the timing as to prevent the weeds. Was told there was plenty of time and agreed to a reschedule. Doesnt appear of a visit today for the application and never received a call. I shouldnt have to babysit a business and its promises. Will just take care of my lawn myself. No longer feel comfortable or trust this company. Canceled all future services.

24 April 2023
Unprompted review
Rated 1 out of 5 stars

Lawn Doctor is useless!

I hired lawn doctor this year, big mistake! After their 1st service I have weeds especially in some large areas that they obviously didn’t treat. I called to complain and they were supposed to come out to retreat ( or actually treat) areas they missed. Almost a week later, no call and no show.

21 April 2023
Unprompted review
Rated 1 out of 5 stars

Customer service is TERRIBLE!

Customer service is terrible. I call three times about weeds that was left in my yard after 4 years of service. When I called the person I spoke with was very rude. on the third call John was just as rude as the other lady that I spoke with. I believe her name is Nancy. When I told John to cancel my service he said I can do that for you. Not, I am sorry, how can we make it right. nothing like that. If you are thinking about hiring them, DON'T!!!

20 April 2023
Unprompted review
Rated 5 out of 5 stars

Care Free Lawn Care …

Roman’s work exemplify the work I have I experienced from Lawn Doctor of Bakersfield. Friendly and willing to address whatever needs to be done to make my lawn beautiful. Dependable and reliable is what I have enjoyed from Roman and the other team members with Lawn Doctor of Bakersfield. When it comes to carefree lawn care I recommend this company.

19 April 2023
Unprompted review

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