Staff always go the extra mile, always follow up on ordered and return phone calls, a joy to deal with
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See what reviewers are saying
I visited the ascot branch just before Christmas to source materials for my house renovation. I spoke to Wayne who showed me round and explained all the different options. He was very professional and... See more
A big thanks the Manager Andy Bailey who found the correct timber for racking,for a shipping container thats going to Thailand. The timber had to be ISPM-15 rated.
I have been using Lawsons ascot for many years and they have always been great. Since losing everything in a bungalow fire however they have been nothing short of outstanding. My insurance company ha... See more
Company details
- #37 of 69 best companies in Timber merchant
- #23 of 43 best companies in Building materials store
- #15 of 30 best companies in Fence Supply Shop
Written by the company
Lawson and Son Timber Merchant was established in 1921 in North London, becoming Lawsons Whetstone Ltd in 1931. Here at Lawsons, we stock a huge range of premium and high quality fencing supplies, consisting of fence panels, fence posts, gravel boards, closeboard fencing, fencing accessories and much more. Being one of the largest timber and builder's merchant in London and the South East allows us to stock timber fencing in much larger volumes than smaller suppliers, meaning that you benefit from our range of fencing and timber products.
Family Values, Professional Service
Written by the company

- Lawsons is a family-owned company, established in 1921, and we pride ourselves on our customer service - whether you're a tradesman/builder or a novice DIY enthusiast.
Contact info
Englemere Sawmill, London Road, Ascot, SL5 8DG, Berkshire, United Kingdom
- 01344 885451
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This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 1 week
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Staff always go the extra mile
Staff always go the extra mile, always follow up on ordered and return phone calls, a joy to deal with
Absolutely excellent one-to-one…
Absolutely excellent one-to-one communication excellent service always willing to help with anything you have in mind and projects and good advice
Thank you
Elliot at the Ascot branch needs a particular pat on the back and commendation for going above and beyond. Thank you 👍
Always a pleasure to deal with the…
Always a pleasure to deal with the Ascot branch. Super helpful staff.
Helpful and understanding
Helpful and understanding the need for my purchase with guidance and advice.
All the staff are cheery and helpful…
All the staff are cheery and helpful from the counter to the yard. Always seem to have plenty of stock at competitive prices. And prompt delivery.
A big thanks the Manager Andy Bailey…
A big thanks the Manager Andy Bailey who found the correct timber for racking,for a shipping container thats going to Thailand.
The timber had to be ISPM-15 rated.
The team at ascot are always…
The team at ascot are always professional, helpful, and make you feel a valued customer.
Cancelled my order but didn’t tell me
Place order on line for some log lap timber to repair garden building
Lawson took order and sent acknowledgment I then got a PayPal refund for order with no correspondence from Lawsons, cancelling Theo deer with out letting me know at all.
I phoned them and they confirmed it was cancelled and told me I’d have to sort it out elsewhere.
Very poor customer service. Will never use again

Reply from Lawsons (Whetstone) Ltd - Ascot
Great all round service from ordering…
Great all round service from ordering office though to delivery.
Great service and delivered on time
Great service and delivered on time. The fencing and posts are a good quality
Always have stock and very friendly
Always very helpful from staff behind…
Always very helpful from staff behind desk to lads in yard
Always a great service and product!
Early delivery
Early delivery , customer pleased with service,driver called before drop of,all goods correct, ,made job all the easier, thank you
Always been a great supplier to me when…
Always been a great supplier to me when i had my business and helped me out again recently. Always go above and beyond - especially Elliot 👍
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