Had no idea where to start with planning our destination wedding in Bulgaria so a friend suggested I try Layla and honestly it was a lifesaver. It helped us narrow down hotels, figure out the best r... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Layla helps you to get an idea for what possibilities you have on your vacation. To completely plan a trip, I am not convinced Layla is the best option right now but maybe in the Future. The Customer... See more
Company replied
Didn't work, lost all my itinerary after one day -- Spent many hours planning a trip and paid for the ability to download and print itinerary. The next day, it blew up and changed my route times, s... See more
Company replied
I’ve been using Layla.ai for a few months now and it’s been such a game changer for the way I plan my travels. It’s like having a super organized travel buddy that always has great suggestions and... See more
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Company details
Written by the company
Layla.ai is a next-generation AI Trip Planner built to simplify the way people plan and book trips. Instead of juggling multiple websites, Layla brings everything together: flights, hotels, activities, and itineraries, in one intelligent platform. What Makes Layla Different: Personalized travel planning: Layla adapts to your style, budget, and dates. Complete itineraries: From weekend getaways to multi-city journeys, Layla creates full daily schedules. Live data integration: See real-time flight prices, hotel availability, local events, and weather forecasts. AI-powered efficiency: Save hours of research with smart recommendations tailored to your needs. Features You Can Trust: Budget optimization: Compare options and find the best value for money. Flexible customization: Swap activities, change hotels, or adjust routes instantly. Multi-destination planning: Perfect for road trips, honeymoons, or international adventures. Travel intelligence: Currency conversion, visa requirements, and holiday alerts included in your plan. Why Travelers Rely on Layla: 8M+ trips planned worldwide with high satisfaction. Smarter everyday: AI scans live data to suggest the best times to book. Trusted travel partner: Always up to date, always tailored to you. Our Mission: Layla.ai’s mission is to bring trust, convenience, and inspiration back to travel planning. We act as your digital AI travel agent, making every journey smoother, every itinerary smarter, and every trip more memorable.
Contact info
Germany
- marketing@layla.ai
- layla.ai
4.0
Great
75 reviews
Replied to 88% of negative reviews
Typically takes over 1 month to reply
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I started with the free trial and…
I started with the free trial and immediately canceled the subscription to avoid being charged with the annual payment.
No use. Of course I was charged and there is no option how to unsubscribe.
Avoid!
23 September 2025
Unprompted review
Reply from Layla.ai Trip Planner
Hi Nii, I’m really sorry for the hassle. We checked and couldn’t find any transaction under your name. Please email help@layla.ai with the email you used to sign up. We’ll locate your account, and issue a refund immediately. We never want surprise charges, and we’ll make this right.
Mixed feelings about it
Didn't work, lost all my itinerary after one day -- Spent many hours planning a trip and paid for the ability to download and print itinerary. The next day, it blew up and changed my route times, stays and lost much of what was already there. When I troubleshooted, per their recommendations all was lost. Couldn't retrieve plan and they wanted be to sign up again saying that I reached by limit as a guest. Very frustrating...
Updated - Layla was very helpful and in the end I feel it was user error "My Fault" that it didn't work for me. They responded to my concerns and have been understanding. My original posting above was out of frustration. I'm pretty sure it was user error "my fault" and have figured my trip plans the old fashion way. To be honest, I was able to use some of the recommendations offered by Layla which in the end was helpful. I put a lot of time into figuring out the AI platform (which was new to me), my trip plans and was frustrated when I lost everything.
5 September 2025
Unprompted review
Reply from Layla.ai Trip Planner
We really appreciate you taking the time to update your review. It is totally understandable to feel frustrated when tech gets in the way of a long planning session, so please don't be hard on yourself about it. We are just happy we could support you and that you found some value in our suggestions for your trip. We are constantly working to make the platform easier to use for everyone, so your feedback is actually a big help to us
A great app for travel planning!
A great app for travel planning! Much better than ChatGPT 🙏
21 June 2025
Unprompted review
Reply from Layla.ai Trip Planner
Thank you for the wonderful feedback. We designed Layla to handle the unique details of travel that general AI might miss, so seeing a comparison like this is very rewarding for our team. We hope you enjoy using the app for all your future trips!
Great interface
Great user interface and a cool idea with detailed trips.
21 June 2025
Unprompted review
Reply from Layla.ai Trip Planner
We really appreciate the kind words! It is awesome to know that the interface and our trip details are helping you plan your adventures. We are constantly adding new features to make the experience even better, so thank you for the support and the high praise!
Very cool app
Been trynna plan this vacation to the bahamas for a very long time. Layla really laid it all out end to end and helped tweak it to my budget. It was seriously cool!!
14 May 2025
Unprompted review
Reply from Layla.ai Trip Planner
That is what we like to see! There is nothing better than seeing a long-term dream trip finally come together, especially when the budget actually works out. We are stoked that you found the platform cool to use, and we cannot wait to hear how the trip goes. Thanks for choosing Layla to help you plan your getaway!
I used Layla prime to plan my Japan…
I used Layla prime to plan my Japan trip and loved everything about it. It gave a perfect route for all the cities that I needed and had curated video guides for hidden gems around the city!
Definitely worth the money
21 June 2025
Unprompted review
Reply from Layla.ai Trip Planner
Thank you so much for the kind words! Honestly, Japan can be a bit overwhelming to map out on your own, so we’re just glad we could help you get it all organized. Knowing those 'hidden gem' guides made a difference for you is exactly why we do this. We really appreciate the support and the 5-star rating, and we wish you an unforgettable trip!
Amazing company and amazing product!!
They are shipping crazy fast. Everytime I come back, something changed and improved!
Also the founder is personally answering all customer support messages and really takes the issues seriously! Amazing company and amazing product!!
20 June 2025
Unprompted review
Reply from Layla.ai Trip Planner
We really appreciate the amazing feedback. Building at this speed is a challenge, but seeing users like you recognize the effort makes it all worth it. We are committed to keeping that direct line of communication open and ensuring every issue is handled with care. Thank you for the support, and we cannot wait to show you what we are working on next!
WOW! Didn't know a tool like this could make the difference
I’ve been using Layla.ai for a few months now and it’s been such a game changer for the way I plan my travels. It’s like having a super organized travel buddy that always has great suggestions and can actually book things for you.
Thank to Layla.ai, I’ve traveled to places I wouldn’t have even thought about!
Highly recommend it if you love traveling but hate spending hours on 50 different tabs.
20 June 2025
Unprompted review
Reply from Layla.ai Trip Planner
So happy to hear this. Planning should feel exciting, not exhausting, I love being that travel buddy who keeps everything in one place and opens up new destinations you might not have even considered. Can’t wait to see where we head together next! 🌍✨
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