Lay & Wheeler Reviews 97

overall excellent but little luck in selling wines - buying and contact etc is very good and like the website

A great service to buy fine wine with recommendations, events. Almost too many good recommendations if that can be the case

I have been with Lay and Wheeler (via the Bin Club and all the other iterations that were acquired along the way) since 1990. This is a company that knows its onions about fine wine and good value wine. Over the years I have combined investments with profitable resales and I have successfully built a portfolio that enables me to drink great wines as well as trade a few to fund the next purchases. The advice and service are excellent, I've been to some great tastings in the City and I have never had a problem with withdrawal or the condition of the wines that I have stored for 10+ years. A great company with great staff who know what they are doing.

I really enjoy dealing with my sales rep Paula Hunter, but I really don't understand why we have to pay in order to do wine tasting. I only say this because I do a lot of tasting at Liberty, FMV Enotria etc, I know they are industry tastings but I just can't seem to bring myself to pay so much for the tasting lay and wheeler organises. That is the only draw back on the service you provide

A great way to build a wine cellar with guides, offers and advice aplenty

I have enjoyed the services of the Bin Club for over 25 years and hope to continue for many years to come.

Always keeping me informed great selection of wine and very friendly

Have been a Cellar Circle/Fine Wine Plan member for almost two and a half years. Throughout that time the service has been fantastic, they have managed to source specific wines for me and at favourable prices. I have particularly enjoyed the many tastings I have attended, it is just a shame they haven't been back to Oxford for a while.

The 10% discount at Majestic is a fab bonus!

I look forward to many more years of great service from all the friendly staff at L&W.

Good web site. Good service to store wines and accurate accounts.
Delivery process to Majestic needs to be impoved.
Rebranding benefits of change to Cellar Circle obscure.
Emails from 'private client account manager' just before the general Cellar Circle ones seem of little point.

I have been a client since 2007 and have learnt much about wine since, guided initially by the selections of Lay and Wheeler's experts and subsequently by exploring the options myself.

I have enjoyed many meals with their wines and look forward to many more in the future.

I have really enjoyed being a Cellar Plan member. I have spent far more than I anticipated but I am very much looking forward to drinking some of the wines in a few years and selling some off to pay for my investments!

It is helpful to be able to discuss possible purchases with someone
who gives impartial advice.

Being able to order Lay and Wheeler stock for delivery to my local Majesric Wine outlet is brilliant.

Regular monthly subscriptions help to provide funds for when something interesting comes along

10% off at Majestic is really helpful too!

Fair prices, great service and a comprehensive range

I sent in a review last year and received a rapid reply which stated my suggestion (about qualifying for discount at Majestic if you contribute less than £100 a month but had been a member of the Cellar Circle for many years) was being passed to the MD for consideration. I am still awaiting the result of this after a couple of months. Impressed with the first rapid response but not with the progress since.

J.L.Smith

I have been a client of Lay and Wheeler for over a year and have found that they offer a first class service, well priced wines and an excellent en primeur service. For more every day drinking the discount offered at Majestic Wines via the Cellar Circle card is invaluable. Highly recommended all round!

all you require from a personal advisor.