Lucy has been incredibly kind, patient and helpful throughout the whole process. She always answered our queries promptly and supported us at every step. She was very accommodating with viewings and m... See more
Location
Switch location20-21 Church Road, BR2 0EG Bromley, GB
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See what reviewers are saying
Had a smooth handover of keys from Leaders today! Looking forward to seeing great support during our tenancy with them!
Jake was very helpful when showing me around a few flats I was interested in. He had great knowledge around properties and the local area and matched my property criteria with suitable properties that... See more
Company replied
Jake is really friendly and professional and always takes time to check in to see how my property search is going and if anything on my search criteria has change. Very quick to send me new propertie... See more
Company details
About Leaders - Bromley
Written by the company
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Your local property experts
Written by the company

- Whether you are looking to sell or let your home, our teams are on hand to help.
Contact info
20-21 Church Road, BR2 0EG, Bromley, United Kingdom
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Replied to 99% of negative reviews
Typically replies within 1 week
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Had a smooth handover of keys from…
Had a smooth handover of keys from Leaders today! Looking forward to seeing great support during our tenancy with them!
Jake was professional and very helpful…
Jake was professional and very helpful throughout my property search
Letting consultant Lucy was extremely…
Letting consultant Lucy was extremely helpful, gave great advice in my search for a property in the local area.
Excellent
Excellent, Lucy at the Bromley Branch was extremely helpful and knowledgeable in helping me find a property. Would highly recommend.
Helpful and friendly people at Leaders
Jake and Lucy has been helpful, friendly and responsive in organising viewings and follow on work for sorting out the tenancy.
I'm able to contact them and get a response back in a timely manner with questions I have regarding tenancy agreement and related documentation around it.
Leaders Lettings- Lucy
Lucy has been incredibly kind, patient and helpful throughout the whole process. She always answered our queries promptly and supported us at every step. She was very accommodating with viewings and made everything much easier for us. Truly excellent service.
A Refreshing Estate Agent Experience
I can't recommend Jake and Lucy at Leaders Estate Agents Bromley highly enough. From start to finish, they kept me updated every step of the way and always took the time to explain everything clearly, which made the whole process so much less stressful.
Unlike other estate agents I've dealt with, where I constantly had to chase for updates and often never got a reply, Jake and Lucy were proactive, responsive, and always kept me informed without me having to ask.
They also worked around our busy work schedules, making themselves available when it suited us, which we really appreciated. Their professionalism, communication, and genuine willingness to help really stood out. Thank you both for making what could have been a stressful experience so smooth. I wouldn't hesitate to recommend Jake, Lucy, and the team at Leaders Bromley.
Viewing
I had the viewing with Jake he was really helpful. He was very friendly and called me twice to check how long it would take me to reach. He answered all my questions and took time to explain. I would recommend the team for rental search and viewings
Great customer service
Lucy has done an excellent job in helping my friends and I secure a house for our second year at University. The process was smooth and the great service meant help was always available.

Reply from Leaders - Bromley
Easy
Was a lot easier than i had originally imagined it was going to be, Jake made it a lot simpler for me when looking at properties. All round good experience.

Reply from Leaders - Bromley
Jake Leaders
Recently spoke to Jake at Leaders. He took the time to offer some great advice on different properties, great customer service and very polite

Reply from Leaders - Bromley
Leaders Lettings - Jake
Jake was very helpful when showing me around a few flats I was interested in. He had great knowledge around properties and the local area and matched my property criteria with suitable properties that they had available. I would recommend using Leaders to find flats in the area to everyone I know. Thanks Jake!

Reply from Leaders - Bromley
Jake was very transparent and happy to…
Jake was very transparent and happy to answer any questions when showing me around

Reply from Leaders - Bromley
Lucy has been amazing and so helpful…
Lucy has been amazing and so helpful with everything, her replies are very fast and always keeps us up to date!

Reply from Leaders - Bromley
Lucy has made our move in experience…
Lucy has made our move in experience over the past 5 months completely stress free, couldn’t have asked for a better agent. can’t wait to move in.

Reply from Leaders - Bromley
Positive experience with Lucy
I had a very positive experience. Lucy was professional, responsive, and took the time to answer all of my questions. The viewing was well organised, and I really appreciated her friendly and helpful approach.
Overall, I’m very satisfied with the service Lucy provided and would happily recommend Lucy to others looking for property.

Reply from Leaders - Bromley
The staff was friendly and helpful
Lucy Kennedy has been very helpful. She found another property for me to look as the previous one was already taken.

Reply from Leaders - Bromley
I am in the middle of the referencing…
I am in the middle of the referencing stage but Lucy Kennedy has been so so helpful. She has remained in constant contact, updating me & trying to help at every given opportunity. She’s a sweetheart.

Reply from Leaders - Bromley
Lucy was always very responsive to…
Lucy was always very responsive to addressing my concerns and her mails.
She was very helpful towards getting the apartment and was very professional in her way of addressing my concerns.
I will recommend Leaders to others without reservation.
5 star service
Jake was fantastic to work with while helping us secure our flat in Bromley. From the outset, he was approachable, knowledgeable and always willing to help. He kept us well informed at every stage, responding promptly to any queries we had throughout the process. Jake made the entire experience straightforward and hassle-free, which was appreciated. We wouldn’t hesitate to recommend him to anyone searching for a property in the future.
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