We are landlords who let our properties through Leaders. Selwyn and Tim have been very helpful and always at the end of the phone to take any questions we have had on our latest let following the Rent... See more
Company replied
Location
Switch location17 Lewis Grove, SE13 6BG Lewisham, GB
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See what reviewers are saying
I have been with Leaders for several years and I have always been extremely happy with the service as a Landlord. Selwyn, Hardeep and Kerry are excellent. They are professional, reliable, responsive a... See more
Company replied
I rented through leaders for many years! They are so helpful friendly and very trustworthy in whatever you required them to support with! Selwyn was such a credible part of the whole experience as bei... See more
The service , support and fast response given by Selwyn has been amazing. At a challenging time when we need to find a suitable accommodation quickly. The response and helpfulness to support us and... See more
Company replied
Company details
About Leaders - Lewisham
Written by the company
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Your local property experts
Written by the company
- Whether you are looking to sell or let your home, our teams are on hand to help.
Contact info
17 Lewis Grove, SE13 6BG, Lewisham, United Kingdom
4.9
Excellent
282 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick and honest response.
Selwyn Pacheco was very quick and honest with the response. Kept me updated about the status of my application. It helped me to make a decision.
9 March 2026
Unprompted review
Reply from Leaders - Lewisham
Dear Bindu
We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Selwyn perfect gay for renting property
Selwyn perfect gay for renting property
5 March 2026
Unprompted review
Reply from Leaders - Lewisham
Dear Amir Mahmood
We greatly appreciate your 5-star review and the time you took to share your experience with Amir. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Selwyn and Lauren are the best
Selwyn and Lauren are the best! Recommend to all Landlords :.)
4 March 2026
Unprompted review
Reply from Leaders - Lewisham
Dear Customer We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn and Lauren. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Reply from Leaders - Lewisham
Dear Customer We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn and Lauren. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
I had an amazing experience so far
I had an amazing experience so far. Very quick response and action. Thank you all.
3 March 2026
Unprompted review
Reply from Leaders - Lewisham
Dear Oyku Ozunal We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
I trusted my portfolio to Selwyn…
I trusted my portfolio to Selwyn Pacheco over a period of ten years and he's done a wonderful job, with such attention to detail and painstakingly seeking out tenants that have always been a perfect fit for our requirements.
I would highly recommend them to any landlord.
28 February 2026
Unprompted review
Reply from Leaders - Lewisham
Dear Martin Mcgilloway, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Selwyn. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
⭐️⭐️⭐️⭐️⭐️ Outstanding Letting Experience with Leaders
Our experience with Leaders has been nothing short of exceptional, and it is entirely thanks to the incredible team who supported us throughout our tenancy.
From the very beginning, Hardeep, our property manager, has been absolutely outstanding. She supported us through all the initial utility registrations during our first move-in, making what could have been a stressful process feel seamless and well-managed. Ever since, whenever we required support—whether related to repairs or general house matters—her response was always prompt, professional, and effective. Her reliability and dedication truly set a very high standard.
Kerry, another wonderful property manager, visited our home several times for audits and inspections. Each time, she not only carried out her work professionally but also took the time to genuinely appreciate our efforts in keeping the house organized, clean, and tidy. Whenever we reached out to her regarding house-related or neighbour concerns, her response was immediate and reassuring. Her positive attitude and approach made every interaction pleasant and supportive.
A very special mention goes to Sharon, the letting consultant, who recently helped us navigate a particularly complicated issue—one that should never have arisen with the property. Despite this, she handled the situation with remarkable professionalism, took full ownership of the matter, and managed all the necessary actions to ensure our comfort and peace of mind. She truly took the burden upon herself to make our stay smooth and stress-free, and we are incredibly grateful for that.
Lastly, heartfelt thanks to Tim, who originally introduced us to this amazing house. From the moment we moved in, it truly felt like home, and that is something we will always appreciate.
We have genuinely loved staying in this property, and the consistent support, care, and professionalism from the Leaders team made our experience even more special. A fantastic team delivering outstanding service—highly recommended without hesitation.
28 February 2026
Unprompted review
Reply from Leaders - Lewisham
Dear Khondker Nabil Tarique, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
Just had my viewing with Lucy of…
Just had my viewing with Lucy of hopefully my new home. Very pleasant and on time. Explained everything I needed to know. Highly recommend
28 February 2026
Unprompted review
Reply from Leaders - Lewisham
Dear Sean Ryan
We greatly appreciate your 5-star review and the time you took to share your experience with Lucy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Reply from Leaders - Lewisham
Dear Akshay Patel
We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Reply from Leaders - Lewisham
Dear Ny Lon
We greatly appreciate your 5-star review and the time you took to share your experience with Lillie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Amazing so helpful Selwyn Pacheco so…
Amazing so helpful Selwyn Pacheco so helpful
24 February 2026
Unprompted review
Reply from Leaders - Lewisham
Dear Onica We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Selwyn pancho
Selwyn Pacheco is very professional in his job and always a pleasure to work with .
24 February 2026
Unprompted review
Reply from Leaders - Lewisham
Dear Lee Webber
We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Thank you ☺️
Huge thank you to Selwyn for helping us with our home search. Very responsive and professional.
24 February 2026
Unprompted review
Reply from Leaders - Lewisham
Dear Hollie
We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Selwyn was very helpful and friendly
Selwyn was very helpful and friendly - will definitely consider any places he sends me in future
24 February 2026
Unprompted review
Reply from Leaders - Lewisham
Dear Jade Goodall
We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Kerry Turner is an excellent property…
Kerry Turner is an excellent property inspector and manager and is fantastic at her job! I can recommend her to all landlords, she is thorough and trustworthy and marvellous at all aspects of the job.
John Duffin Landlord
24 February 2026
Unprompted review
Reply from Leaders - Lewisham
Dear Mr John Duffin
We greatly appreciate your 5-star review and the time you took to share your experience with Kerry . Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
A very good and professional staff easy…
A very good and professional staff easy to talk
24 February 2026
Unprompted review
Reply from Leaders - Lewisham
Dear V N, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
Prompt and detailed service.
23 February 2026
Unprompted review
Reply from Leaders - Lewisham
Dear P.c We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Thanks Lillie and Selwyn!
Lillie and Selwyn have both been really helpful with all our many queries about our move! It’s really appreciated as moving can be stressful, and having someone you know you can contact with any questions makes it a lot easier, thanks!
23 February 2026
Unprompted review
Reply from Leaders - Lewisham
Dear Alfie Burchfield We greatly appreciate your 5-star review and the time you took to share your experience with Lillie and Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
We receive great service from Selwyn
We receive great service from Selwyn! She has been very professional in accommodating our request and super friendly!
21 February 2026
Unprompted review
Reply from Leaders - Lewisham
Dear Claudia Mignemi We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Property visit by Kerry Turner
I truly couldn’t be happier with the outstanding service provided by Kerry Turner. She is extremely professional, attentive, and genuinely cares about addressing any concerns I have regarding repairs in property . Whenever I call or email , she responds quickly and keeps me fully informed. During inspections, she is always respectful and considerate, even asking before entering with her shoes on. Kerry is incredibly accommodating, polite, and always greets you with a warm smile. Her dedication and professionalism really stand out, and I’m so grateful for all her support. Highly recommended!
20 February 2026
Unprompted review
Reply from Leaders - Lewisham
Dear Juliette, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Kerry. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
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