Leaf Envy Reviews 334

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that plants arrive healthy, vibrant, and often exceed expectations in size and appearance. The delivery service is frequently highlighted for its speed and efficiency, with many appreciating the careful packaging that ensures items arrive in perfect condition, often looking better than those from other retailers. Reviewers also commend the professional and helpful customer service, which promptly addresses issues and assists with order modifications, contributing to an overall positive purchasing experience. However, some customers reported issues with plants arriving damaged or not matching the online description, occasionally due to poor packaging or courier handling. There were also instances of late deliveries or plants being delivered earlier than requested, and a few reviewers mentioned receiving root-bound plants that required immediate repotting.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the healthy and vibrant condition... See more

Quality

People report positive experiences with quality, consistently praising the excellent condition and health of... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the fast delivery times and the... See more

Order

Consumers find the ordering process to be positive, with many describing it as easy, simple, and quick.... See more

Service

Clients share positive opinions on service, consistently highlighting its professionalism and promptness.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nearly all my planties over the years, and a number of my friends' gifted ones have come from Leafy Envy. I appreciate the clear and informative website too having started with next to no knowl... See more

Rated 5 out of 5 stars

I recently ordered three plants from Leaf Envy, and I couldn’t be happier! All of them arrived quickly, beautifully packaged, and in perfect condition — honestly healthier than any I’ve ever bought fr... See more

Rated 5 out of 5 stars

Absolutely fantastic company and beautiful plants, stunning and healthy. I made a mistake with my order and the team helped me in an instant with professionalism and courtesy. Can't rate them enough a... See more

Rated 5 out of 5 stars

Very impressed with product, delivery time and packaging. My new Fiddle Leaf Fig plant arrived looking really well. A little confusing with the cross-branding (they’ve just merged with Beards & Daisi... See more


Company details

  1. Events & Entertainment

Written by the company

We are the destination for plant collectors, plant stylists & plant enthusiasts. Our premium quality products are created for the interior-design obsessed. We help you go from plant newbie to plant fanatic. We are designed to transform lives through nature. Indoor plants, pots & accessories delivered nationwide.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

334 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Very happy

Great product and great customer service. Very happy with my stylish new pot and lovely parlour palm 😁
Will definitely be ordering again.

6 December 2021
Unprompted review
Rated 5 out of 5 stars

Excellent quality

Excellent quality, large plants. Much better than garden centre, healthy looking plants.

Pots are as described and beautiful quality as well.

1 December 2021
Rated 5 out of 5 stars

I am a lover of plants 🪴

I am a lover of plants 🪴, and I must say my plants came from a home that was loved and nurtured, when I look at the leaves to see how shining and glossy they were..I am so impressed ❤ and chuffed, I will be taking care of them just as how I received them with ( tender loving and care) The packaging 📦 they well thought about and neatly wrapped, when I tell you not even a bit of spillages was made, My delivery was on point I didn't have to wait for long, I kept every single thing because I know they will come in handy I will definitely be shopping here again and again PS I so wish I could give more than five stars above so I will just continue here with more 🌟 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟

29 November 2021
Unprompted review
Rated 5 out of 5 stars

Superb quality plants and exceptional…

Superb quality plants and exceptional service
I have used Leaf Envy a number of times now and am blown away by the timely service from ordering to delivery. The top notch shiny quality plants arrive in great packaging and are fine healthy specimens. Love watching them grow. Also love the care guides that accompany the plants. Will be ordering again I’m sure

29 November 2021
Unprompted review
Rated 5 out of 5 stars

I have bought several plants from Leaf…

I have bought several plants from Leaf Envy since I saw them featured in a magazine when we were in the first lockdown. Every one I have bought has been really good, they come beautifully packaged and come with care instructions for looking after your chosen plant. My first purchase was a ZZ plant which is still alive and looking beautiful.My latest purchase was the Christmas Cactus Combo which is flowering and was a lot bigger than I expected. The plants are quite expensive but in my opinion worth every penny.

5 November 2021
Rated 5 out of 5 stars

Reality exceeded expectations with this plant purchase

This was my first time at spending (aka investing as I've found) abit more money on larger show stopper type plants.

What can I say? The experience with Leaf Envy was one of the few times where reality exceeded expectations. I ordered on a Friday, they arrived Tuesday. Well and safely packaged in recyclable packaging.

The plants are massive (for medium sized), bright and healthy. I was simply delighted with how much more beautiful they are in real life.

I now understand why investing in bigger plants is so worth it, and Leaf Envy will be my first port of call next time for plant shopping online.

Excuse the gushing, but I simply can't remember the last time I was this thrilled with an online purchase.

3 November 2021
Unprompted review
Rated 5 out of 5 stars

Great plants

Great plants - higher quality
After care excellent- postcards with key tips will be really useful

1 November 2021
Rated 5 out of 5 stars

Fantastic experience with true care!

Fantastic experience! You can really tell this company is passionate about plants. Right the way from how they explain their bespoke needs for care and to how they carefully package them for delivery. Will definitely be using Leaf Envy again.

22 October 2021
Unprompted review
Rated 5 out of 5 stars

Amazing plant!

I recommend this company! I love their website, it's really stylish and easy to navigate. I have ordered a plant which arrived in great conditions with only 1 damaged leaf. The plant is healthy and looks amazing. I can't wait to buy another one!

4 October 2021
Unprompted review
Rated 5 out of 5 stars

Desert Candle Cactus

I have just bought a Desert Candle Cactus, having stumbled across Leaf Envy by accident. The website stands out, and the plant I received was beautiful. The packaging lovely too. No damage, well padded out and protected, some great info about the plant too. You know how Apple package their goods and delight in customer service? This place is that good. My new ‘go to’ for plants online.

1 October 2021
Unprompted review
Rated 5 out of 5 stars

Quick and simple

It was quick and simple to pick my first plants from the website. They came soon after in great condition, alongside instructions for keeping them in good shape. Thanks!

17 September 2021
Unprompted review

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