This is a total SCAM and Internet FRAUD. They need to be reported to the FBI as internet fraud, and BBB as a company unworthy of staying in business. They need to be stopped. Customer service is 1 g... See more
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Loan process was fine until I encountered a problem, then no help or returned calls as promised. I used the payoff Loan in full option and the next day a payment automatically came out my checking acc... See more
Company replied
Leap credit is the best loan company I've dealt with, they're honest, timely on pay off and just good people, ty leap credit for helping me out when I needed it, sincerely, jerry Nations
Company replied
This company charges phenomenal interest rates but they have treated me so fairly as I am behind in my payments due to unforeseen circumstances Thank you Leap Credit
Company replied
Company details
Written by the company
Leap Credit provides a wide range of installment loan products for customers' daily financial needs. Apply today to see if you are qualified!
Contact info
PO Box 19079, 30326, Atlanta, United States
- (888) 532-7842
- support@leapcredit.com
- leapcredit.com
2.7
Poor
359 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Interest too high
5 October 2020
Unprompted review
Reply from Leap Credit
We do understand. There are some factors involved in how interest rates are applied to our loans. We are always looking for ways to lower our rates and improve our product. Please feel free to call 888) 532-7842 or email us at support@leapcredit.com, and we’ll be happy to discuss your concerns in more detail.
Leap Credit came through for me in a…
Leap Credit came through for me in a HUGE way!! Friendly and worked with me during my trying times
30 September 2020
Unprompted review
Reply from Leap Credit
You’re very welcome! We’re always excited to hear when we’re able to help our customers. If you need help again, please feel free to reach out to us.
No i would like my overpayment of…
No i would like my overpayment of $207.90 returned. I paid it off prior to this payment being posted so I want it back! I am reaching out to the BBB to report the unethical practices of your company. I will wait for your response!
22 September 2020
Unprompted review
Reply from Leap Credit
Hi Karen! We apologize for any inconvenience this is causing you. At this time, we have taken your case under review with our accounting team. Once the investigation is complete, will we reach out to you with the results if you have any further questions feel free to call (888) 532-7842 or email us at support@leapcredit.com. Thank you for being a Leap Credit customer!
Worst company I have ever used
Worst company I have ever used, save yourself the headache and stay away!! They will pull your payments out more than once, then randomly make withdrawals for various amounts from your account without notice. It is almost impossible to get someone on the phone, and when you do they give you the runaround.
17 September 2020
Unprompted review
Reply from Leap Credit
We never like to hear when customers like you are disappointed with their Leap Credit experience, but we understand. Your signed loan agreement outlines your specific payment schedule and any other fees associated with the loan. Please feel free to call us at (888) 532-7842, or email us at support@leapcredit.com. Our hours of operation are from 8:00 am - 8:00 pm EST
LeapCredit was there for me when I…
LeapCredit was there for me when I needed them to be...They have very friendly and professional agents that are very helpful.
16 September 2020
Unprompted review
Reply from Leap Credit
You're certainly welcome! It's always a pleasure to help. We value all of our customers and understand that you want to do business with a company you can trust. We're so glad you chose us!
I tried to get a loan with them and…
I tried to get a loan with them and everything was approved they said signed all esignatires verified bank and log in. And it’s been 6 days without any deposit from them. But yet they are already charging me interest on the loan that hasn’t been funded. Horrible start. I tried calling and nobody answered 3 times. I swear if they charge me without ever giving me any loan I’m getting a lawyer.
11 September 2020
Unprompted review
Reply from Leap Credit
Hello Jason! We strive to provide an exceptional experience for all of our customers. Your loan was funded within 24 hours. Our hours of operation are from 9:00 am -8:00 pm EST. Please feel free to call us at (888) 532-7842, or email us at support@leapcredit.com. We look forward to speaking with you!
Reply from Leap Credit
You’re very welcome! We’re always excited to hear when we’re able to help our customers. If you need a little help again, please feel free to reach out to us.
I only borrowed $500 and now they want…
I only borrowed $500 and now they want me to pay them $1464.60 back! WTH?
SCAM
SCAM
9 September 2020
Unprompted review
Reply from Leap Credit
We are sorry you feel that way, and we understand. Every customer of Leap Credit is provided a loan document that outlines the payment schedule and the payback amount. We would be more than happy to review this information with you. Please give us a call at (888) 532-7842 or email us at support@leapcredit.com.
Because I said so that’s why
9 September 2020
Unprompted review
Reply from Leap Credit
We apologize for any inconvenience this is causing you. We are always here to help our customers in any way we can. Please feel free to call (888) 532-7842 or email us at support@leapcredit.com, and we’ll be happy to discuss your concerns in more detail.
Would not hesitate to use them.again
It was quick and everything they said they did. The money was deposited the next day. And i was able to payoff without penalties and interest.
4 September 2020
Unprompted review
Reply from Leap Credit
We are so delighted to hear you’ve had such a great experience! Besides providing an effortless and accommodating loan process, our top priority is providing exceptional customer service to all of our customers. Thank you so much for the outstanding review, and we look forward to being your trusted financial partner again in the future.
The interest was too high and it seemed…
The interest was too high and it seemed that I would never get anywhere paying minimum payments. Frustrating but there when I needed it.
4 September 2020
Unprompted review
Reply from Leap Credit
Hi, Christina! We do understand. There are several factors involved in how interest rates are applied to our loans. We are always looking for ways to lower our rates and improve our product. Please feel free to call 888) 532-7842 or email us at support@leapcredit.com, and we’ll be happy to discuss your concerns in more detail.
I've never received a deposit from Leap…
I've never received a deposit from Leap Credit, I never asked for a loan yet I'm being charged a monthly fee. I try to get a hold of someone and all I get is a machine.
2 September 2020
Unprompted review
Reply from Leap Credit
We're sorry you feel that way. Leap Credit never funds or withdraws from an account without a signed loan document. We also don't charge accounts that never received the initial funds. Please feel free to call us at (888) 532-7842, or email us at support@leapcredit.com to discuss this matter further. We look forward to hearing from you.
They we're great
They we're great. I will definitely do business with them again.
28 August 2020
Unprompted review
Reply from Leap Credit
Hi Catherine! Thank you so much for the lovely review. We always love to hear about our customer’s experiences with Leap Credit. We also look forward to you becoming a repeat Leap Credit customer.
Quick and easy process
Quick and easy process. My funds were available that very same day. I would highly recommend Rise for any financial needs that might arise
25 August 2020
Unprompted review
Reply from Leap Credit
We appreciate your kind words. We try to make our loan application process as simple and convenient to use as possible. We are so glad you’re pleased with your Leap Credit experience, and we look forward to building our relationship with you.
Payback is horrible thats why I paid it…
Payback is horrible thats why I paid it off before the first due date
24 August 2020
Unprompted review
Reply from Leap Credit
We’re sorry you feel that way. We do offer options to our customers to make the payback of the loan more manageable. Please feel free to call us at (888) 532-7842, or email us at support@leapcredit.com to discuss the options further.
Great!
The loan was very easy to pay back and you get $50 when you reach different levels which is definitely a plus!
21 August 2020
Unprompted review
Reply from Leap Credit
Thank you for letting people know you’re pleased with our service. We do offer a loyalty point program for customers. With a certain amount of successful payments based on payment frequency, we give a $50.00 reimbursement. Thank you for being a Leap Credit customer!
My loan was paid off on July 6,m 2020…
My loan was paid off on July 6,m 2020 and this company continues to take payments that aren't owed. Over $300 in money that I don't owe.
21 August 2020
Unprompted review
Reply from Leap Credit
We understand your frustration. All our paid off loans must have a successful last payment or payoff amount and receive a congratulations email if you feel like an error was made on your account. Please contact us at (888) 532-7842 or email us at support@leapcredit.com, and we’ll be happy to talk with you about this issue.
Desperate
When I really needed some money, y’all were there! Thank you!
19 August 2020
Unprompted review
Reply from Leap Credit
You're certainly welcome! It's always a pleasure to help. We value all of our customers and understand that you want to do business with a company you can trust when you're in a time of need. We're so glad you chose us!
Reply from Leap Credit
You’re very welcome! We’re always excited to hear when we’re able to help our customers. If you are ever in need of help again, please feel free to reach out to us.
Nice people who always try to help you…
Nice people who always try to help you out when you need it. I highly recommend them
17 August 2020
Unprompted review
Reply from Leap Credit
We are so delighted to hear you’ve had such a great experience with us! Besides providing a simple and convenient loan process, our top priority is providing exceptional customer service to all of our customers. Thank you so much for the wonderful review and we look forward to being your trusted financial partner again in the future.
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