Easy communication - prompt replies to questions. Collection of current car and delivery of new vehicle arranged on the same day, which was very helpful. Car delivered with petrol on empty! I t... See more
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Company details
- #3 of 25 best companies in Car rental company
- #4 of 36 best companies in Car rental service
- #4 of 36 best companies in Leasing service
Written by the company
LeaseCar is one of the oldest, most trusted online car leasing companies in the UK, Established in 1998, we have been supplying vehicles for 27 years. We feel that we know what is important to our customers, priding ourselves on the service we offer. As an organisation we have the ability to pre-compare deals, selecting the best available, so that you don’t have to waste time shopping around.
Contact info
Central House, Trentham Business Quarter, Bellringer Road, Stoke-On-Trent, ST4 8GB, Staffordshire, United Kingdom
- 0344 745 1818
- sales@centralcontracts.com
- leasecar.uk
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This company invites their customers to review, whether positive or negative
Replied to 60% of negative reviews
Typically replies within 2 weeks
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Poor service - inaccurate dates - unknown delays
Ordered an "in stock" vehicle on 21st April and was told by the agent expect the car within 14 days.
Shortly after paying the fee, the app updated to say the car was expected at the dealers 15th May. (24 days after making the order).
This date came and went and i'd heard nothing from lease cars. After chasing twice i was told the dealer had an influx of cars.
Finally on the 21st of May I received a delivery date of 1st June which I accepted.
On the 22nd of May I received another call advising the delivery now had to be scheduled for the 4th of June.
Just really poor service causing delays and inconvenience.
Good communication
Good communication from Sarah Roberts, answered any questions quickly and efficiently. Thanks for all your help.
As in my previous review Stephen Turner…
As in my previous review Stephen Turner excellent in every way
I meant to give him 5 stars not 4
Excellent Customer Service
First time leasing a car and was looking for a reliable, trustworthy company to go with, after searching online and reading up on other reviews, I went with LeasecarUK. The website is very simple, user friendly and other customers reviews rated them very highly. After looking through the cars and leasing options I sent an enquiry for my chosen vehicle and pricing option (Kia Sportage Hybrid) and was contacted shortly after by the lovely Michelle Tighe. She went through all of the details of the lease, ensured that I understood everything and answered all the questions that I had, replying quickly to my emails after the initial deal had been completed, nothing was too much trouble. I would like to thank Michelle for her professionalism, knowledge and patience guiding me through the process.
I would highly recommend LeasecarUK to anyone interested in car leasing.
The team lead by Katy Barber Godwin…
The team lead by Katy Barber Godwin they were very helpful through the process of leasing our new car. Would recommend Central Contract if you wish to lease a car.
Excellent Service.
This is the second vehicle that i have used Central Contracts Leasing for and again it has been a hassle free experience from start to finish. Ed Rose and the administration team have been excellent and i would certainly recommend them to anybody looking to lease a vehicle.
First time leasing and it's been a…
First time leasing and it's been a pleasure dealing with lease car, particularly Jonathon who has walked me through from the start, every part explained clearly including costs etc. Now taken delivery of vehicle and very happy
Service was excellent from start to…
Service was excellent from start to finish. Karen and Sarah have been really helpful and made the whole journey easy.
I would definitely recommend Lease car to anyone who is looking for a vehicle
Highly recommended so easy and really…
Highly recommended so easy and really well priced I dealt with Richard Skingsley and his customer service was amazing kept me informed with everything i needed to know and was very professional and knowledgeable
CP26DNF
Ace star service
From initiating contact, providing quotes and guiding you through the process, nothing was too much for Joseph. Pleased with the service and car arrived two weeks earlier than anticipated.
Absolutely amazing service
Absolutely amazing service! Sarah has been nothing than helpful. Process start to finish was a breeze. Excellent!!
Great experience
Great experience. It’s my second time using them, and they were on top of everything. Very responsive and attentive to detail. Highly recommended.
Excellent service and communication…
Excellent service and communication from Leigh . Very clear car offers and easy access to specification info .
The offer is clear and easy to modify to see how the price is affected by changes to mileage or initial payment etc . Mostly all done on the phone , just scan and e mail some documents and its sorted .
A good experience with Central Contracts
I've had a good experience with Central Contracts, online as Leasecar.uk. My contact was Richard Graham who responded very quickly to my numerous requests for quotes. When I was finally ready to go ahead by coincidence Richard called just as I was completing the online reservation. The rest of the process went without a problem and the Corsa has been in the drive for three weeks now, new as promised with only delivery miles. Having never had a car in lease I was cautious at first but now content I made the right choice. Delivery was simple, by a very polite older chap.
This was a surprise gift for my…
This was a surprise gift for my partners 50th birthday and was arranged to be delivered on the day. Everything went seamlessly, delivery on time, everything was prefect. Very satisfied customer
From start to finish they were…
From start to finish they were extremely helpful and worked very quickly. I ordered my car on the Tuesday and it was delivered the following Friday.
Just had our car delivered
Just had our car delivered. We dealt with Stephen who was professional and helpful throughout the process. Really easy and quick to do with minimal form filling. Would highly recommend
Great experience with Lease car They…
Great experience with Lease car They answer emails and queries very quickly and made the whole leasing process seamless
Lance was brilliant throughout!
Would recommend.
The company were so helpful!!
The company were so helpful, my contact Stephen Turner was really helpful. He took me through all the options, wasn't pushy in the slightest, which I liked. He kept me well informed throughout the process! Really happy with the car! Would definitely recommend!
Katy was great at keeping me informed…
Katy was great at keeping me informed all along the way.
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