Lease Car Direct Reviews 

196
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the helpful, professional staff who go above and beyond to ensure a smooth process. Many people highlight the outstanding customer service, noting that team members are proactive, efficient, and always available to assist with questions, making the entire experience easy and stress-free. Reviewers frequently mention the clear and responsive communication, with staff keeping them informed and updated throughout the leasing journey. The delivery service is often described as efficient, with many customers receiving their vehicles quickly and exactly as promised, contributing to a seamless and hassle-free user experience.

What people talk about most

Service

Clients share positive opinions on service, with many reviewers consistently praising the professional,... See more

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism,... See more

Customer service

Reviewers highlight positive aspects of customer service, with many expressing satisfaction and recommending... See more

User experience

Consumers find the overall user experience to be overwhelmingly positive, describing it as fantastic,... See more

Delivery service

Customers consistently note positive experiences with delivery service, often highlighting the speed and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had a great experience from start to finish - Atul was always available for any questions I had and kept me updated throughout. Even received a call from Harj tonight to confirm the car was delivered... See more

Rated 5 out of 5 stars

I recently leased a car through Lease Car Direct, and I couldn’t be happier with the service. Harj was fantastic throughout, professional, proactive and genuinely went above and beyond to get eve... See more

Rated 5 out of 5 stars

This was our first time of leasing a car. The experience has been easy due to the excellent customer service from Harj. His availability to contact by phone, messages and email was excellent and... See more

Rated 5 out of 5 stars

Shout out to harj for getting my merc to me asap after being let down by another company…..always kept me informed and helped me when I struggled to fill a few things Defo worth leasing with leaseca... See more


Company details

  1. Leasing service

Written by the company

Our aim is to provide our customers with the best offers on the latest car models, enabling you to own a new car for less. The process of order to delivery is quick, easy and hassle-free.


Contact info

4.9

Excellent

TrustScore 5 out of 5

196 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(196)

55 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best in the game! Defo will be back

First time i’ve used Lease car direct & will deffo be using them again!
Atul is the man! Always there for any questions and always kept me updated - even out of office hours he was always there to answer any queries
Process was easy and simple and defo got the the best prices on the market - Keep it up :)

6 March 2024
Unprompted review
Rated 5 out of 5 stars

Harj, excellent customer service

Harj has provided exceptional customer service from the day I first started talking to him and finding my new car . He provided me with an amazing deal and the car also arrived in good time as expected. I am extremely happy with my new car and I recommend anyone who is looking to lease a car to go through Harj. Many thanks, Jess.

21 February 2024
Unprompted review
Rated 5 out of 5 stars

Harj

Harj, thank you for your exceptional customer service throughout the whole process. Always putting the customer first. Thank you again and I will definitely be using Lease Car Direct for my next vehicle.

14 February 2024
Unprompted review
Rated 5 out of 5 stars

5th lease

Once again another seamless and professional experience with lease car direct. As always Harj went above and beyond to simplify and expedite the entire process - the communication throughout was faultless.
Looking forward to the next delivery!

11 February 2024
Unprompted review
Rated 5 out of 5 stars

First time Leaser here...

First time Leaser here after thinking about it for a number of years. Got a cracking deal with Atul for a new A4 Avant which has been delivered this week. Car is superb and the quality of service from Atul has been outstanding. Thanks so much 🙏

9 February 2024
Unprompted review
Rated 5 out of 5 stars

Goes above and beyond

Used Harj a couple of times now, never disappoints.
Always available to help and guide. Customer service has been great. Well above and beyond of what I would normally expect.

Will definitely be using again in the future

9 February 2024
Unprompted review
Rated 5 out of 5 stars

Perfect

Second time using lease car direct. Great communication throughout. 100% recommend and will hopefully use again in 2/3 years for my next car. Thanks

23 January 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Highly recommend! Cant fault the service i received, they were happy to answer any question i might of had. The whole process from ordering the car to delivery date was seamless. Amazing service would definitely use again

12 December 2023
Unprompted review
Rated 5 out of 5 stars

Where do I actually start we’ll decided…

Where do I actually start we’ll decided to get get daughter a brand new Audi a1 for her birthday but was really limited with time of getting her it however comes a guy called Atul what star he was of locating me the car and getting me it few days before my daughters birthday so over the moon with the service provided from start to finish would recommend anyone who is wanting a car and a pacific car and wanting it for certain time is to reach out for him Atul brilliant service very polite and really helpful thank you Atul your a star ⭐️

27 November 2023
Unprompted review
Rated 5 out of 5 stars

Thank you Harj

Harj was extremely helpful all the way through the process the first time I leased with lease car direct and again the second time. Thank you

1 July 2023
Unprompted review
Rated 5 out of 5 stars

Excellent lease company

Excellent lease company.
Harj was professional and efficient in the order process and any follow up queries regarding delivery.
Highly recommend!

10 August 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Service From Harj

My first time leasing a car and was a bit doubtful at first as pervious car leasing companies failed to follow up on any enquires.
However I came across Lease Car Direct and I cannot recommend them highly enough, Great service throughout the whole process from start to finish. Hassle free order process as I was able to order and sign all documents online.
Harj was amazing with keeping me updated and even went out his way to source me a car with my specific colour and model requirements due to me needing a quick delivery date. From the beginning I was given a delivery date around 2-3 weeks however Harj worked his magic and I managed to get the vehicle signed and delivered to my door in 9 days!.
He was very informative which made the process a lot easier a truly valuable member to Lease Car Direct.
Overall would highly recommend using Lease Car Direct and definitely speak to Harj if you want a quick and seamless service.

8 October 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service from lease car direct. I would highly recommend Atul, very knowledgeable, and efficient. Helping me to find the best lease deal.
Thank you

12 September 2023
Unprompted review

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