Lease Car Direct Reviews 

196
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the helpful, professional staff who go above and beyond to ensure a smooth process. Many people highlight the outstanding customer service, noting that team members are proactive, efficient, and always available to assist with questions, making the entire experience easy and stress-free. Reviewers frequently mention the clear and responsive communication, with staff keeping them informed and updated throughout the leasing journey. The delivery service is often described as efficient, with many customers receiving their vehicles quickly and exactly as promised, contributing to a seamless and hassle-free user experience.

What people talk about most

Service

Clients share positive opinions on service, with many reviewers consistently praising the professional,... See more

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism,... See more

Customer service

Reviewers highlight positive aspects of customer service, with many expressing satisfaction and recommending... See more

User experience

Consumers find the overall user experience to be overwhelmingly positive, describing it as fantastic,... See more

Delivery service

Customers consistently note positive experiences with delivery service, often highlighting the speed and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had a great experience from start to finish - Atul was always available for any questions I had and kept me updated throughout. Even received a call from Harj tonight to confirm the car was delivered... See more

Rated 5 out of 5 stars

I recently leased a car through Lease Car Direct, and I couldn’t be happier with the service. Harj was fantastic throughout, professional, proactive and genuinely went above and beyond to get eve... See more

Rated 5 out of 5 stars

This was our first time of leasing a car. The experience has been easy due to the excellent customer service from Harj. His availability to contact by phone, messages and email was excellent and... See more

Rated 5 out of 5 stars

Shout out to harj for getting my merc to me asap after being let down by another company…..always kept me informed and helped me when I struggled to fill a few things Defo worth leasing with leaseca... See more


Company details

  1. Leasing service

Written by the company

Our aim is to provide our customers with the best offers on the latest car models, enabling you to own a new car for less. The process of order to delivery is quick, easy and hassle-free.


Contact info

4.9

Excellent

TrustScore 5 out of 5

196 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(196)

55 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Leasing a car? Look no further than LCD!

Always a great experience with Lease Car Direct - 2nd car successfully delivered - no need to call anyone else - always competitive, always the best personalised customer service! Thanks Harj and team, Merry Christmas!

11 December 2024
Unprompted review
Rated 5 out of 5 stars

My first time with Lease car direct and…

My first time with Lease car direct and had the best service from beginning to end. All thanks to Harj Singh who was very attentive and keep me up to date. I now have the car of my dreams. Thanks for my Mini!

18 December 2024
Unprompted review
Rated 5 out of 5 stars

Amazing customer service from

Amazing customer service from
Harj Singh
Excellent service and dealings with Lease car direct
2nd car we have ordered as family
Absolutely brilliant guys to be dealing with.
Thank you for a awesome Cupra 👌

26 June 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant service

Absolutely brilliant service, hence I am a returning customer. Harj has been very efficient and always sorted me with good deals. Very professional. Application and delivery is always smooth.

21 June 2024
Unprompted review
Rated 5 out of 5 stars

My third car from Lease Car Direct

My third car from Lease Car Direct, stayed with them for their great service and deals
Harj was very helpful from start to delivery of my X5 we both where really exited
Many thanks Harj for your personalised service and the deal you got for all three cars for all this years HIGHLY recommend

6 June 2024
Unprompted review
Rated 5 out of 5 stars

I tried various leasing companies…

I tried various leasing companies before I contacted Lease Car Direct. The level of service I received at Lease Car Direct was head and shoulders above any other company I spoke to. The communication levels and response times Harj provided was brilliant. He was very genuine and honest with his advice and sincerely wanted the best deal for me regardless of whether it was in the best interest for his business. I will definitely be coming back to Lease Car Direct as well as recommending it to friends and family.

13 May 2024
Unprompted review
Rated 5 out of 5 stars

Terrific company to deal with

Terrific company to deal with. Atul answered all of my questions at every stage, communication was fantastic and he got me the deal I wanted. Love the car. Definitely recommended.

29 April 2024
Unprompted review
Rated 5 out of 5 stars

"My Audi A5 ordering experience was…

"My Audi A5 ordering experience was like a breeze! The process was so smooth, from picking out the specs to finalizing the order. And when it came to delivery, it was beyond outstanding! Atul Soni really went out of his way to ensure everything was perfect. The level of detail and care during the delivery blew me away. Overall, from start to finish, it was a top-notch experience that left me super impressed!"

I hope this captures the exceptional service provided by Atul Soni!

30 April 2024
Unprompted review
Rated 5 out of 5 stars

From the aplication to the delivery…super service!

From the aplication to the delivery date, and after delivery, the service Lease Car Direct ofers is excellent! Atul is verry helpfull throughout the process and comunicative 24/7!
I highly recomend Lease Car Direct for their services!
Thank you, Atul! Thank you Lease Car Direct!!

30 April 2024
Unprompted review
Rated 5 out of 5 stars

Such a smooth process!

From start to finish the whole process was so smooth and painless which is exactly what you want when getting a new car! Harj was brilliant, answering all questions we had and ensuring we got the car we wanted, when we needed it. We had no issues at all, our car was delivered today on time and we are over the moon. Will definitely be using Lease Car Direct again.

25 April 2024
Unprompted review
Rated 5 out of 5 stars

Would definitely recommended.

My experience was amazing. Great communication, always happy to explain things and would definitely recommend. I will definitely be using this service again. I feel extremely happy with the service received, have recommended to friends and family. Good relationship built with myself as a customer and I feel at comfortable asking as many questions as I like!

29 March 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Harj provided the best deal on my new Tiguan. His communication was excellent, making the entire process smooth and stress-free. Highly recommend!

27 March 2024
Unprompted review
Rated 5 out of 5 stars

First time leasing a car

First time leasing a car, and couldn’t have chosen a better company. Harj was the sales associate that was assigned to me, and he was able to get me a really good deal on a car I’ve always wanted. Most competitive prices on the market as I had been shopping around but the deal Harj was able to get me could not have been beaten.

Also His communication was great, always updating regularly and organised a swift delivery on time.

Looking forward to driving the car for next few years and would definitely use their services again.

14 March 2024
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Great service throughout, communication was great and the whole process was really smooth! Do it all again in a couple years! Thanks for everything Harj really appreciate it:

14 March 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look