Had a great experience from start to finish - Atul was always available for any questions I had and kept me updated throughout. Even received a call from Harj tonight to confirm the car was delivered... See more
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Company details
Written by the company
Our aim is to provide our customers with the best offers on the latest car models, enabling you to own a new car for less. The process of order to delivery is quick, easy and hassle-free.
Contact info
Studio 9, 50-54 St Pauls Square, Birmingham., B3 1QS, Birmingham, United Kingdom
- 0121 514 8865
- info@leasecardirect.co.uk
- leasecardirect.co.uk
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Replied to 100% of negative reviews
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Incredible customer service from Atul
Incredible customer service from Atul. Although I decided not to proceed with the lease this was not due to the company, it was due to a change in personal circumstances. Their deals have been the best by far when comparing with other leases. The responsiveness of messaging and keeping in touch re deals has been truly excellent and if my circumstances change I will 100% be going back to lease a car from them. Thank you Atul!
Excellent and timely service!
Wonderful service!
We leased a VW tiguan and dealt with Atul from Lease car direct. Not only did Atul source this vehicle for us in a short timeframe, there was timely communication via email/Instagram. Will definitely recommend Lease Car Direct!
Amazing communication via phone and…
Amazing communication via phone and email, unlike other companies where I have found my self having to chase a response. Thank you for all your help. :)
Amazing service and I mean it
Amazing service and I mean it. Hassle free. Very very and very efficient service. The quote was good too. Dont go else where, u wont be dissapponted
Excellent communication and help from…
Excellent communication and help from Atul. Very responsive, couldn't fault the customer service.
Thoroughly recommend, faultless experience.
I dealt with Harj throughout my experience with Lease Car Direct and I couldn’t fault him. Price was superb, communication always immediate (despite me asking a million questions), and the car is everything I hoped for and more.
I wouldn’t hesitate to recommend Harj and LCD to anyone looking for a car.
Excellent service
Iam very pleased with the car and deal I got from Lease Car Direct. Every stage of the process was 5 star, everything was so easy and smooth from ordering the vehicle to receiving it I simply couldn't recommend this company highly enough. Thanks again
Top service from lease car direct would…
Top service from lease car direct would highly recommend them everything ran smoothly (apart from shortage of chips)
Fantastic service l
Fantastic service from Atul & Harj. Ordered a new Audi in July, through an Instagram advert. Delivery was delayed (due to manufacturer delays) but communication up until delivery was brilliant.
Would thoroughly recommend Lease Car Direct.
Top service from lease car direct
Top service from lease car direct, highly recommend.
Excellent service all round very happy…
Excellent service all round very happy with my new car great communication throughout would not hesitate to recommend
Helpful and friendly
Harj was very helpful and kept me fully informed throughout the process. He advised me on the best maintenance package and got me a great deal on a lovely Audi A5. Wouldn’t hesitate to use him again and would highly recommend his services.
Highly recommended
Great communication and service from Harj. Got a fantastic deal on my new A5 helped with advice on what maintenance to get to best suit what I need. Wouldn’t hesitate to use again. Thanks
Excellent service
Excellent service with a flexible an friendly approach. Wouldn't hesitate to recommend and use again.
Prompt professional service from Harj…
Prompt professional service from Harj thank you !
Got me into wheels when I thought it…
Got me into wheels when I thought it would be impossible - cheers Harj and team, you’re the best!
A first class journey from ordering my…
A first class journey from ordering my car to getting it delivered. I would especially like to say a big thank you to Harj for all he’s time sorting everything out
Excellent service
Ordered an Audi A7 through Lease Car Direct. The team were really helpful and explained the process to me as I had not taken out a lease previously. Everything was easy and simple to follow and I was kept upto date on the delivery process throughout by Harj and Atul. Easy to get into contact with and replied to me pretty much instantly. Can't fault these guys and would definitely recommend.
Great Service
Took out a hire contract for Audi A7 with Lease Car Direct. Got an excellent deal. Was a long wait for car to arrive, but this was outwith the company’s control due to Covid and manufacture issues. Atul was excellent throughout, keeping me updated when required even out with normal office hours. Really honest and reliable, I wouldn’t hesitate to recommend them.
Ian Borthwick
Excellent service from Harj
Excellent service from Harj - kro up to date and delivered when said. Very happy with the deal on my A7.. thanks again
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