Having Sam as my dedicated account manager has been great with one consistent point of contact. Super easy to deal with and always available to answer my many questions!
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Claire Wilkins provided an amazing service. Not only was she knowledgeable, she was extremely quick in her responses, and also very patient with my 1000 questions while providing very helpful advise.... See more
Streamlined , efficient and professional. I actually enjoyed dealing with Alex way more than dealing with the new car dealership. When it’s time for me to buy/ lease a car again I will most likely ch... See more
I was recommended to Lease Lab Brad by a work colleague who is currently setting up his own lease. My dealings with Lease Lab and Brad has been exceptional from start to finish.
Company details
Written by the company
Our vision is to make novated leasing easily accessible, empowering drivers with the knowledge they need to make informed decisions that enhance their financial well-being. Our mission is to use a combination of market-leading technology and a focus on customer service to get Australians into their dream cars while putting money back into their pockets.
Save thousands in tax by driving your dream car
Written by the company
- If you’re looking to buy a car, a novated lease is a simple way to pay less tax and save thousands. The benefits of novated are incredibly inviting: - Save thousands off the cost of your dream car - Save thousands on your annual tax bill - Save thousands on your car’s running costs, like fuel, rego, insurance and servicing Get in touch with us today to learn more!
Premium service before AND after you sign your lease
At Leaselab, quality always comes first
We prioritise long-term solutions for our customers. Our customers know we’re eager to help and that we’re in it for the long term, by their side the whole time. Sure, we could become a revolving door for novated leasing - but we don’t want to. We care too much to become transactional. Instead, we go for trusted. With a direct line of communication, we help our Australian customers navigate various challenges right the way through their lease, whether that is today, five years from now, or even after the lease’s conclusion.
Contact info
Level 3 / 90 William St, 3000, Melbourne, Australia
- 1300 888 594
- team@leaselab.com.au
- leaselab.com.au
Novated Lease Calculator
4.9
Excellent
584 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Reply from Leaselab
Thanks for the feedback, Matt!
Communication is such an important part of making the novated leasing process simple and stress-free, so we really appreciate you taking the time to leave us a review.
Thanks for choosing Leaselab!
Ed Smith
Chief Operating Officer
Leaselab
Casey was very efficient and…
Casey was very efficient and responsive, the application moved very fast thanks to him, I would highly recommend Casey from leaselab for their novated lease! 10/10
4 September 2026
Reply from Leaselab
Thanks so much for the fantastic feedback, You-Chen!
A 10/10 is always great to see! We’re really pleased Casey made the process quick, efficient and easy for you. We’ll make sure your kind words get passed on to him.
Thanks for choosing Leaselab and for the recommendation!
Ed Smith
Chief Operating Officer
Leaselab
I was dealing with Nicole
I was dealing with Nicole, she was very good to deal with. Answered all my questions and explained well. The hole transaction went fast and smooth. Thank you leaselab.
4 September 2026
Reply from Leaselab
Thanks so much for the great feedback, Mark!
It’s fantastic to hear Nicole took the time to answer all your questions and explain everything clearly, while keeping the whole process moving quickly and smoothly.
We’ll make sure we pass your kind words on to her. Thanks for choosing Leaselab!
Ed Smith
Chief Operating Officer
Leaselab
Kenneth’s attentiveness
3 September 2026
Reply from Leaselab
Thanks for the feedback, Matt!
Great to hear Kenneth’s attentiveness stood out and that you felt well looked after throughout the process. We’ll be sure to pass this on to him.
Thanks for choosing Leaselab!
Ed Smith
Chief Operating Officer
Leaselab
I had a great experience with Casey
I had a great experience with Casey, who has been very helpful and patient with all of my questions, and I actually got him to do more than 6 quotes for 3 different vehicles. In the end, we have sourced the best deal and the settlement process is smooth and fast.
3 September 2026
Reply from Leaselab
Thanks so much for the great review, Ying!
Sounds like you certainly put Casey through his paces with those quotes! It’s great to hear he was patient and helpful throughout, and most importantly, helped you find the right deal in the end.
We’ll make sure we pass this on to Casey. Enjoy the new car!
Ed Smith
Chief Operating Officer
Leaselab
Novated Lease
Kenneth Wan provided excellent support throughout the novated lease process. His knowledge was evident, and he was always willing to help with the numerous questions I had.
31 August 2026
Reply from Leaselab
Thanks so much for the great feedback, Adrian!
It’s fantastic to hear Kenneth’s knowledge and support made the novated leasing process easier for you. There can be plenty of questions along the way, and we always want our customers to feel they have someone there to help with every one of them.
We’ll make sure Kenneth sees this. Thanks for choosing Leaselab!
Ed Smith
Chief Operating Officer
Leaselab
The team were clear and answered all of…
The team were clear and answered all of my questions. Overall the service was fantastic.
9 September 2026
Reply from Leaselab
Thanks so much, Steve!
Fantastic to hear the team made everything clear, answered all your questions and delivered a great experience from start to finish.
Really appreciate you taking the time to leave us a review. Thanks for choosing Leaselab!
Ed Smith
Chief Operating Officer
Leaselab
Excellent communication and fast response time
Bryan was very professional and always quick to respond to my queries, taking the time to clarify any technical details that I didn’t fully understand. I obtained quotes from several providers, and LeaseLab’s was the most competitive. All in all, I had a very smooth and hassle-free experience. I would definitely recommend Bryan and LeaseLab to others.
8 September 2026
Transparent and quick
Claire Wilkins was really great in explaining the whole process in a transparent manner and was very responsive. Would highly recommend Leaselab based on my experience!
1 September 2026
LeaseLab were extremely helpful…
LeaseLab were extremely helpful throughout the entire process. The process was streamlined and straightforward, and the staff were always available whenever I needed assistance or had any questions. Their service made everything so easy from start to finish.
I would definitely recommend LeaseLab to anyone looking for a professional, helpful and hassle-free leasing experience.
8 September 2026
The team are GREAT!
The team are informative, responsive and amazing to work with!
This will be my second lease term working with Leaselab and they are GREAT!
3 September 2026
Very streamlined easy process.
30 August 2026
Helpful staff
All the staff from Leaselab that I have spoken to have been really helpful. This is my first leasing experience; they have provided so much information and support throughout.
4 September 2026
Alex Blundell was a pleasure to deal…
Alex Blundell was a pleasure to deal with. He managed the entire process professionally, remained well organised, coordinated all parties seamlessly, and kept me updated at every stage. I couldn't be happier with the service provided.
Thanks to Alex and the LeaseLab team for a great experience.
2 September 2026
First time leasing and the team I have…
First time leasing and the team I have dealt with at Leaselab have been nothing but helpful and informative. Made the whole experience a breeze. Highly recommend.
31 July 2026
Bryan was great!
21 August 2026
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