Having Sam as my dedicated account manager has been great with one consistent point of contact. Super easy to deal with and always available to answer my many questions!
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Claire Wilkins provided an amazing service. Not only was she knowledgeable, she was extremely quick in her responses, and also very patient with my 1000 questions while providing very helpful advise.... See more
Streamlined , efficient and professional. I actually enjoyed dealing with Alex way more than dealing with the new car dealership. When it’s time for me to buy/ lease a car again I will most likely ch... See more
I was recommended to Lease Lab Brad by a work colleague who is currently setting up his own lease. My dealings with Lease Lab and Brad has been exceptional from start to finish.
Company details
Written by the company
Our vision is to make novated leasing easily accessible, empowering drivers with the knowledge they need to make informed decisions that enhance their financial well-being. Our mission is to use a combination of market-leading technology and a focus on customer service to get Australians into their dream cars while putting money back into their pockets.
Save thousands in tax by driving your dream car
Written by the company
- If you’re looking to buy a car, a novated lease is a simple way to pay less tax and save thousands. The benefits of novated are incredibly inviting: - Save thousands off the cost of your dream car - Save thousands on your annual tax bill - Save thousands on your car’s running costs, like fuel, rego, insurance and servicing Get in touch with us today to learn more!
Premium service before AND after you sign your lease
At Leaselab, quality always comes first
We prioritise long-term solutions for our customers. Our customers know we’re eager to help and that we’re in it for the long term, by their side the whole time. Sure, we could become a revolving door for novated leasing - but we don’t want to. We care too much to become transactional. Instead, we go for trusted. With a direct line of communication, we help our Australian customers navigate various challenges right the way through their lease, whether that is today, five years from now, or even after the lease’s conclusion.
Contact info
Level 3 / 90 William St, 3000, Melbourne, Australia
- 1300 888 594
- team@leaselab.com.au
- leaselab.com.au
Novated Lease Calculator
4.9
Excellent
584 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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I received prompt and reliable service…
I received prompt and reliable service from Bryan Kuchel
28 August 2026
Probably the easiest car purchase I…
Probably the easiest car purchase I have ever done, Bryan was super helpful and always responded to queries promptly and attentively.
27 August 2026
Great customer service
I have never leased a car before! Casey made the process less daunting and always responded promptly to my numerous emails.
3 April 2026
Unprompted review
Excellent experience with LeaseLab and Brad
I’ve had a really positive experience dealing with LeaseLab, and especially with Brad, throughout the process of arranging my vehicle lease.
Brad has been extremely helpful, professional and easy to deal with. He took the time to explain everything clearly, answer all of my questions and keep me updated throughout the process. Whenever I wasn’t sure about something, he was patient and happy to go through it with me rather than making me feel rushed.
What I appreciated most was the transparency. There were quite a few details to work through with the vehicle, insurance and final costing, and Brad made the whole process much easier to understand.
He was also very responsive and kept me informed as things progressed, which gave me confidence that everything was being looked after.
Overall, I’m very happy with the service I received from LeaseLab and Brad. The whole experience has been straightforward, professional and stress-free.
I would definitely recommend Brad and LeaseLab to anyone looking for a vehicle lease.
Great service from start to finish.
11 August 2026
Unprompted review
I had a very positive experience with the Lease Process.
I had a very positive experience with LeaseLab throughout my novated lease process. The team was responsive, professional, and took the time to answer all of my questions clearly.
As this was my first novated lease, there were several things I wanted to understand, including the lease structure, insurance, running costs, and vehicle delivery process. Every question was answered promptly, and the information was explained in a way that was easy to understand.
A special thanks to Alicia for her support and guidance throughout the process. Overall, I found the process straightforward and well managed, and I would happily recommend LeaseLab to anyone considering a novated lease.
Sydney N.
27 August 2026
Unprompted review
I’ve had an excellent expeExcellent Service and Support from LeaseLabrience with…
I’ve had an excellent experience with LeaseLab throughout my novated lease process. The team has been professional, responsive, and very helpful in explaining everything clearly and making the process smooth and straightforward. Their service and support have been outstanding, and I would happily recommend LeaseLab to anyone considering a novated lease.
25 August 2026
It was a very good and positive…
It was a very good and positive experience overall. The communication throughout the process was clear, professional, and easy to understand. All the necessary information was provided in a timely manner, and any questions or concerns were addressed appropriately. The instructions and expectations were explained clearly, which made the process smooth and straightforward. I also appreciated the friendly and supportive approach, which made me feel comfortable and confident throughout the experience.
17 August 2026
Bryan Kuchel was a great help along my…
Bryan Kuchel was a great help along my Novated Lease process. Was very serviable and very immediate in all communucation. Thanks for the help.
17 August 2026
Seamless Experience - Highly Recommend
Seamless experience with Claire. Would recommend to anyone looking for a new Lease.
Honestly made the process so simple and helped with calculations every step of the way!
17 August 2026
Kenneth at lease lab was great to deal…
Kenneth at lease lab was great to deal with.
24 August 2026
Unprompted review
Brad Parkes was great
Brad Parkes was great. He simplified the whole process and even though I had several car model changes he made the relevant changes quickly.
As I have never really looked at the option to run with a novated lease he thoroughly explained the whole process.
14 August 2026
Great job Bryan!
I found Bryan and Leaselab very helpful, from the start they gave multiple options so I could work out what worked best for me. Bryan was very timely in his responses. Great job
13 August 2026
Seamless experience
Brad has been extremely helpful and kind during the process for our Novated car lease. The process was made very simple, and he took care of all our needs. Would happily recommend to anyone 🙂
21 August 2026
Unprompted review
Casey was consistent and fast follow up…
Casey was consistent and always fast with follow up and very helpful to understand the concerns around the fine details.
13 August 2026
I had great experience with leaselab it…
I had great experience with leaselab it was first time getting car through novated lease.lease lab made it smooth for me. Thank you .
19 August 2026
Fast Turnaround and Decision, Easy Communication, Excellent Service and Pricing
Both Nicole and Jamie were so helpful from start to finish, provided fast approval and speedy communication responses. They kept me in the loop throughout the whole process, and nothing was a hassle.
20 August 2026
Dealt with Stuart at Leaselab setting…
Dealt with Stuart at Leaselab setting up my novated lease and couldn't fault the service. Quick to respond, patient with all my questions, and kept things moving without any chasing needed from my end. Made a fairly daunting process feel straightforward.
20 August 2026
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