Claire Wilkins provided an amazing service. Not only was she knowledgeable, she was extremely quick in her responses, and also very patient with my 1000 questions while providing very helpful advise.... See more

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Our vision is to make novated leasing easily accessible, empowering drivers with the knowledge they need to make informed decisions that enhance their financial well-being. Our mission is to use a combination of market-leading technology and a focus on customer service to get Australians into their dream cars while putting money back into their pockets.
Save thousands in tax by driving your dream car
Written by the company
- If you’re looking to buy a car, a novated lease is a simple way to pay less tax and save thousands. The benefits of novated are incredibly inviting: - Save thousands off the cost of your dream car - Save thousands on your annual tax bill - Save thousands on your car’s running costs, like fuel, rego, insurance and servicing Get in touch with us today to learn more!
Premium service before AND after you sign your lease
At Leaselab, quality always comes first
Contact info
Level 3 / 90 William St, 3000, Melbourne, Australia
- 1300 888 594
- team@leaselab.com.au
- leaselab.com.au
Novated Lease Calculator
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This was my first time arranging a…
This was my first time arranging a lease, so I did my homework. The biggest lesson? Make sure you're choosing the right service for your situation, not just the cheapest option. Casey and the team did a solid job getting everything I needed done. There was some last-minute document shuffling, but overall I was happy with the experience. From my research, they actually deliver on what they promise, and that's not something you can say about everyone.
Punctual and professional service
Punctual and professional service. Made the whole process easy.
A Great First Experience with a Novated Lease
This was my first experience with a novated lease, and I'm very happy with how everything turned out. Zack Adam was fantastic throughout the entire process, knowledgeable, patient, and always willing to help. He made what could have been a complex experience feel straightforward and stress-free. I really appreciate the excellent service and would highly recommend both Zack and the team.
Fantastic customer service
Bryan Kuchel was sensational in his support. Was efficient, responsive and always kept me up to date throughout the process. This my second lease with LeaseLab and I cannot speak more highly of their dedication to customer service, both at purchase and across the life of the lease.
Great Service and Support
Alex at LeaseLab was very helpful in comparing quotes, reviewing the price in detail and helping in all stages from the beginning when i was looking for a lender for Novated lease.
The follow ups are excellent and very productive, highly knowledgeable and takes their time to ensure the questions are answered well.
I highly recommend their service for Novated Leasing
Great experience
Great experience, very professional, the representative that assisted me, Kenneth, was very helpful throughout.
Easy company to deal with
Easy company to deal with
Am recommending them to my work colleagues
Quick and simple process
Brad was super helpful and efficient…
Brad was super helpful and efficient when dealing with someone who really didn't know much about novated leases. He was also prompt in replies which was quite different from your competitors. This resulted in a smooth process that led to the delivery of the vehicle in the first week of July.
Was expecting the process to be a…
Was expecting the process to be a little complicated and overwhelming but Brad sorted everything without any hassles whatsoever. Thanks Brad and the Leaselab team.
Leasing new work vehicle
Alicia has been helping me through the process and has been absolutely amazing with everything I’ve needed.
Lease lab were incredible to work with.
Lease lab were incredible to work with.
I was purchasing a car in Victoria and lived in New South Wales.
The whole experience was the best I could’ve hoped for.
Lease lab went out of their way to make things easy for me and they were a pleasure to deal with.
I would highly recommend anyone looking for a car lease to reach out to them
Claire from Leaselab was exemplary…
Claire from Leaselab was exemplary throughout the process of organising my novated lease. The experience was great, from both the company admin side as well as the employee side.
Super fast responses made the process very quick and easy.
Highly recommend!
I felt I had to drive the process
I felt I had to drive the process - overall it took a lot longer than i thought it would to arrange the lease
Generally a good experience
Generally a good experience. The only thing is that I found myself in an unusual and unexpected circumstance which caused some confusion at one point. It would have been less frustrating at the time if people read my emails and/or talked with me over the phone. In the end both occurred and then things were sorted out very quickly.
Amazing customer service
Amazing customer service, smooth process and fast processing. The after-service is fantastic also. Highly recommend and so glad I chose LeaseLab.
Bryan was super helpful through the…
Bryan was super helpful through the whole process making it stress free
Great service
Great service, easy application and final payment to supplier :)
Highly recommend
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
