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See what reviewers are saying

Rated 5 out of 5 stars

Great company to deal with. Couldn’t be more helpful at every step. Discrete, professional service. Would definitely recommend them.

Rated 5 out of 5 stars

​I am very impressed with this store. I bought a lamp, and the communication was outstanding – they replied to all my inquiries almost instantly. ​Even though one item was missing from my package (th... See more

Rated 5 out of 5 stars

My best customer experience to date! An amazing team with great communication throughout the process, they truly went above and beyound to satisfy me to the point where i won't be shopp... See more

Rated 5 out of 5 stars

Ordered a mars hydro light late Thursday online, spoke with a chap on the Friday to wieery on delivery times, he told me to expect it on the weekend, which I thought was fast, but didn't turn up. Late... See more

Company details

  1. #5 of 7 best companies in Hydroponics equipment supplier

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

371 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding customer service

James, who I dealt with is absolutely brilliant. Best customer service I have come across in years. Ran into a couple of problems with my order and it was rectified immediately. I cannot recommend this company enough. Exceptional, friendly and brilliant. Thank you.

28 November 2024
Rated 5 out of 5 stars

Excellent service.

LEDGrowstore has an absolutely superb business ethic combined with highly competitive pricing and excellent communication. I will not hesitate to buy from them again.

17 October 2024
Rated 5 out of 5 stars

Amazing product and customer service

Amazing product and customer service! The grow light I purchased is fantastic and it makes instant difference on my plants’ health. Shout out to James the operations manager whose friendliness and patience brought me a pleasant purchasing experience.

5 September 2024
Rated 5 out of 5 stars

Well being honest as u want before I…

Well being honest as u want before I found led grow store I had tried different companies holding back my money and not telling me why after 2 months of trying to get my money bk I eventually did get my money back which initially I didn’t want to go ahead with any purchases so when I found u guys I thought I’d give it another go so I did the difference was night and day u guys thanked me for my order then kept me up to date with everything the guy even mentioned his name instead of constantly talking to computers like I had been through before and even when uz realised u didn’t have wat I ordered the guy held his hand up n said that’s our fault what il do is give u a upgrade excellent customer service there and I dare say if I had a issue with my purchase I’m sure I’d help so for me 5 stars from me and thank u

9 September 2024
Rated 5 out of 5 stars

Best customer service experience....

.....that I've ever had from an online retailer. They were so helpful and gave me a significant upgrade as a substitute for an out of stock item. Great communication and they went out of their way to ensure my order was delivered when I needed it to be. Order arrived well packaged. Really pleased with my experience, not a single fault.

8 September 2024
Rated 5 out of 5 stars

Unfortunately the product I ordered…

Unfortunately the product I ordered turned out to be faulty but, the customer service is A*. Very fast to reply and arranged collection of the parcel. Would 100% recommend. You don't see that type of service most places nowadays.

4 September 2024
Rated 5 out of 5 stars

Beyond impressed - just so good!!

I can’t begin to tell you how impressed I am with the level of service and the products you guys supply! Special thanks to James who answered all of my questions so quickly and helped me make the right choices! Speedy delivery, amazing products and amazing people, thank you so much 🙏😊

11 July 2024

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