I bought this mattress just over 7 years ago, with a 10-year guarantee. Unfortunately, it’s started to sag in the middle, very badly. I enquired about having it replaced/fixed, as part of the 10-year... See more
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Shocking service.....took day off work for delivery, their courier claimed the address was not full when in fact it was as they confirmed on the telephone. UPS are awful and their customer service wa... See more
Company replied
Absolute waste of money & backspin ever morning for both myself & my wife. For the first 3-4 months its fine (100 day trial) but then it dips in the middle & this gets worse over time (about a year... See more
Company replied
Leesa has stopped operations in the UK and EU without any warning to customers who had already ordered. They went so far as to demand the warehouse it was stored at locally, ready for delivery, se... See more
1.8
Poor
1k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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A very very comfortable mattress
A very very comfortable mattress, wish i had brought it sooner after many sleepless nights with back pain as a result of a very bad car crash. I would definitely recommend this mattress for any back pain sufferers.
25 October 2019
Unprompted review
Reply from Leesa UK
Hi Mrs Burton,
Many thanks for such a kind review and I am glad we could help you.
The Leesa Team
Good quality!!!
25 October 2019
Unprompted review
Reply from Leesa UK
Hi Iurie,
Thank you very much.
The Leesa Team
Excellent mattress
Excellent mattress, now getting really good nights sleep
25 October 2019
Unprompted review
Reply from Leesa UK
Hi Terry,
This is so good to hear.
The Leesa Team
Really good mattress
25 October 2019
Unprompted review
Reply from Leesa UK
Hi Saif,
Thank you very much.
The Leesa Team
Brilliant product and service
25 October 2019
Unprompted review
Reply from Leesa UK
Hi Anna,
Many thanks for 5 stars!
The Leesa Team
Reply from Leesa UK
Hi Antoine,
Aw, we've gone all gooey, thank you for the review :)
The Leesa Team.
Fantastic service and ethics
Fantastic service, product and ethics.
I'm a real stickler for customer service and honestly couldn't fault Leesa. I was kept in the loop every step of the way, the mattress arrived when I expected it to, it was responsibly packed with no excessive packaging and it was easy enough for me - a 5' 5" 29 year old woman - to unwrap and unfold myself.
We went for the King size and definitely made the right choice. It's easily the most comfortable mattress I've ever owned. We were really drawn in by the ethics of the company too, I couldn't commend them highly enough.
25 October 2019
Unprompted review
Reply from Leesa UK
Hi R Ailey,
We are so pleased you had a good experience, it means alot. Thank you for such a great review.
The Leesa Team.
Thoroughly recommended
We are sleeping brilliantly since purchasing this mattress, thank you!
My hips which ached every morning for many years, have stopped hurting and I am sleeping deeply now, despite my husbands fidgeting in bed.
25 October 2019
Unprompted review
Reply from Leesa UK
Thank you for this wonderful 5 star review Timothy!
The Leesa Team
Brilliant product and excellent service
25 October 2019
Unprompted review
Reply from Leesa UK
Hi Margaret,
Many thanks for your review.
The Leesa Team
Very happy with my purchase and I…
Very happy with my purchase and I recommend it to everyone.
25 October 2019
Unprompted review
Reply from Leesa UK
Hi Ms Lena,
We are really pleased to hear, thank you :)
The Leesa Team
Good quick delivery and great product
25 October 2019
Unprompted review
Reply from Leesa UK
Hi Ros,
Thank you for the 5 stars!
The Leesa Team.
Really happy with our new mattress
Really happy with our new mattress. The process was easy from start to finish. Have no issues whatsoever
25 October 2019
Unprompted review
Reply from Leesa UK
Hi Matthew,
We really appreciate the time taken to leave this feedback, thank you!
The Leesa Team
Reply from Leesa UK
Hi Mr Ginieres,
Thanks for the review.
The Leesa Team.
Very pleased with this mattress always…
Very pleased with this mattress always feels comfortable and has the right amount of firmness.
20 October 2019
Unprompted review
Reply from Leesa UK
Hi Mr Gibbs,
Many thanks for the positive review.
The Leesa Team
Emma too firm (for us), Leesa perfect.
Tried an Emma - described as firm, and for me, it was too firm. Credit to them for free return and refund.
Tried Leesa - less firm, excellent quality, and very happy with the mattress.
Great service all round. Highly recommended.
19 October 2019
Unprompted review
Reply from Leesa UK
Hi Barrie,
We really appreciate you taking the time to leave this review.
The Leesa Team
Reply from Leesa UK
Hi Harry,
Many thanks for 5 stars!
The Leesa Team
I loved it from the first night
I loved it from the first night, however, hubby has taken a while to get used to it. If you like a really firm mattress this is for you.
19 October 2019
Unprompted review
Reply from Leesa UK
Hi,
Thanks for sharing your experience.
The Leesa Team
Leesa for Newly-weds
My wife and I got married recently and we chose the Leesa mattress for our new home. This mattress is truly sensational. Neither of us has ever had such a comfortable night's sleep. Not enough compliments can express our gratitude. Thank you for a wonderful mattress!
18 October 2019
Unprompted review
Reply from Leesa UK
Hi Patrick,
This is such a lovely review, thank you!
The Leesa Team
I have such a comfortable
I have such a comfortable, undisturbed sleep - I love this mattress!
18 October 2019
Unprompted review
Reply from Leesa UK
Hi Ellie,
Thank you for leaving us 5 stars!
The Leesa Team
its been great
its been great. Had for at least a couple of years now I think (time flies) and basically as good as new.
18 October 2019
Unprompted review
Reply from Leesa UK
Hi Dan,
Many thanks for leaving this great review.
The Leesa Team
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