Lee's Plumbing and Heating Reviews 

233
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's efficiency, professionalism, and friendly demeanor. Many appreciate the competitive and fair pricing, along with the team's reliability and willingness to go the extra mile for customer satisfaction. Reviewers frequently mention the prompt arrival and thorough work, whether for boiler servicing, repairs, or more complex installations. However, some customers also noted concerns regarding the pricing structure, feeling that the cost for certain jobs, particularly labor, was significantly higher than expected given the time spent. These reviewers found the implied hourly rate excessive and believed the estimates lacked clarity on the expected duration of the work.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting the professionalism, reliability,... See more

Staff

People report positive experiences with staff, consistently praising their professionalism, friendliness, and... See more

Price

Consumers find price to be positive, with many reviewers noting that charges are reasonable and competitive.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having just posted a review, I didn't expect to be repeating the exercise so soon. However, I had to call on Chris again for a central heating failure (failed two port motorised valve). Very rapid re... See more

Rated 5 out of 5 stars

We have used Chris’s company for years. He’s done everything from a complex oil to gas transition, fitted a new boiler, serviced our Aga, replaced radiators, fitted thermostats and fixed leaking taps.... See more

Rated 5 out of 5 stars

We have used Lees Plumbing and Heating several times now. Communication is easy all staff polite and friendly. Work is always of a very good quality, no mess or rubbish left behind. We will continue t... See more

Rated 5 out of 5 stars

I recently sent an email and left a message on the phone in a panic as my heating had failed and didn’t know how to solve the problem. ( not technically very able) Chris immediately called back and... See more

Company replied


Company details

  1. Gas installation service
  2. Plumber
  3. Property management company

Written by the company

We have been established for over 15 years within the plumbing and heating industry. We provide domestic and commercial services to individuals, landlords, businesses and builders. Our services include: Boiler installations Boiler services Landlord certificates Power flushing Boiler breakdowns & repairs Bathroom design & installation Kitchen design & installation Oil LPG We can quickly and efficiently deal with your plumbing and heating requirements. Quality of workmanship and safety are paramount on every job. We have attained Worcester Bosch Accreditation and hold Public Liability Insurance to give you peace of mind. Please check our Checkatrade, Google, Worcester Bosch and Facebook profile.


Contact info

4.9

Excellent

TrustScore 5 out of 5

233 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(233)

52 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommend …

Chris is a highly professional plumber and pleasant to talk to. I’ve had Chris to complete the annual service of my boiler and wouldn’t hesitate to ask him to do any other plumbing work. Communications with Chris and Hannah are always excellent. I would highly recommend.

6 October 2025
Unprompted review
Rated 5 out of 5 stars

We have used Chris’s company for years

We have used Chris’s company for years. He’s done everything from a complex oil to gas transition, fitted a new boiler, serviced our Aga, replaced radiators, fitted thermostats and fixed leaking taps. We never even think about using anyone else - he’s efficient, personable, competitively priced and diligent. By far the best plumber we could wish for.

4 October 2025
Unprompted review
Rated 5 out of 5 stars

Chris and his team have been regulars…

Chris and his team have been regulars now and I wouldn't consider changing. He and his team do a great job, quick and reliable and always attend if I have any problem which is not part of a regular service. Highly recommended.

15 September 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Arrived on time. Very pleasant operative
Work done efficiently and cleanly- no mess at all
Fair price and very happy with this firm' which was
recommended by our previous plumber (now retired)
So pleased with communication, reliability and quality of work.

27 August 2025
Unprompted review
Rated 5 out of 5 stars

Chris steps in.

Sadly our regular plumber had to retire and he is a hard act to follow. However that is what Chris has done and we are very satisfied with his service.

30 June 2025
Unprompted review
Rated 5 out of 5 stars

Great work

Great work, I always use these guys for working on my hot water solar panels

3 July 2025
Unprompted review
Rated 5 out of 5 stars

Great company highly recommended

Great company. Chris, Sam and Braeden have created our beautiful new bathroom, they listened to my ‘vision’ gave good sound advice on products and installation. They really think about the little things that make the difference and have been a pleasure to have in our house always courteous and tidying/clearing away. I wouldn’t have any hesitation in recommending them to our family and friends. Thanks guys.

12 June 2025
Unprompted review
Rated 5 out of 5 stars

Reliable and professional plumbing service.

Having moved into our new home, there were several plumbing issues that needed to be dealth with. Chris came as a recommendation from a neighbour and the recommendation turned out to be excellent. Chris contacted us following our enquiry and sent a quotation and booked us in. Sam came to do the work - punctual, professional, no nonsense, got on with the work, tidied up after him and the resulting work fixed all our problems. What more could you want? Really impressed and pleased with the service and would definitely use again.

5 May 2025
Unprompted review
Rated 5 out of 5 stars

Things come in threes

Booked boiler service and kitchen tap replacement...then we had a problem with the toilet (things come in threes). I contacted Chris, and he said he would fit the toilet repair in on the same day which was fantastic. All done and no additional appointment/further wait to get the 3rd job done. Very pleased.

29 April 2025
Unprompted review
Rated 5 out of 5 stars

Excellent workmanship

Chris and the team are hardworking and considerate. They were keen to meet all our requirements for the replacement of our bath with a walk-in shower and were able to provide different options. Standard of workmanship is very high. I wouldn't hesitate to recommend Chris and his team for all plumbing needs and bathroom installations.

27 September 2024
Unprompted review

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