Lee's Plumbing and Heating Reviews 

247
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the polite, professional staff members who take extra time to explain every repair and ensure complete understanding. People note that boiler installations and annual services are always completed to the highest standard with exceptional attention to detail. Consumers value the prompt scheduling and reliable communication, noting that appointments are handled efficiently without any unexpected delays. Engineers consistently arrive on time, work cleanly, and leave workspaces spotless after finishing plumbing jobs. Reviewers express great confidence in these services, stating they would gladly recommend the team to friends and family.

What people talk about most

Service

Users describe positive interactions with service, highlighting that engineers are efficient, tidy, and... See more

Staff

Reviewers mention positive feedback about staff, consistently describing team members as highly professional,... See more

Price

Clients share positive opinions on price, consistently describing quotes and rates as very reasonable, fair,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having just posted a review, I didn't expect to be repeating the exercise so soon. However, I had to call on Chris again for a central heating failure (failed two port motorised valve). Very rapid re... See more

Rated 5 out of 5 stars

We have used Lees Plumbing and Heating several times now. Communication is easy all staff polite and friendly. Work is always of a very good quality, no mess or rubbish left behind. We will continue t... See more

Rated 5 out of 5 stars

I recently sent an email and left a message on the phone in a panic as my heating had failed and didn’t know how to solve the problem. ( not technically very able) Chris immediately called back and... See more

Company replied

Rated 5 out of 5 stars

Friendly and helpful. Diagnosed the banging with our boiler and offered options. New boiler was fitted in a timely manner and no clean up was needed after they went home, if fact if it wasn't for the... See more


Company details

  1. Gas installation service
  2. also in
  3. Plumber
  4. Property management company

Written by the company

We have been established for over 15 years within the plumbing and heating industry. We provide domestic and commercial services to individuals, landlords, businesses and builders. Our services include: Boiler installations Boiler services Landlord certificates Power flushing Boiler breakdowns & repairs Bathroom design & installation Kitchen design & installation Oil LPG We can quickly and efficiently deal with your plumbing and heating requirements. Quality of workmanship and safety are paramount on every job. We have attained Worcester Bosch Accreditation and hold Public Liability Insurance to give you peace of mind. Please check our Checkatrade, Google, Worcester Bosch and Facebook profile.


Contact info

4.9

Excellent

TrustScore 5 out of 5

247 reviews

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1-star

No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(247)

50 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great work

Great work, I always use these guys for working on my hot water solar panels

3 July 2025
Unprompted review
Rated 5 out of 5 stars

Great company highly recommended

Great company. Chris, Sam and Braeden have created our beautiful new bathroom, they listened to my ‘vision’ gave good sound advice on products and installation. They really think about the little things that make the difference and have been a pleasure to have in our house always courteous and tidying/clearing away. I wouldn’t have any hesitation in recommending them to our family and friends. Thanks guys.

12 June 2025
Unprompted review
Rated 5 out of 5 stars

Reliable and professional plumbing service.

Having moved into our new home, there were several plumbing issues that needed to be dealth with. Chris came as a recommendation from a neighbour and the recommendation turned out to be excellent. Chris contacted us following our enquiry and sent a quotation and booked us in. Sam came to do the work - punctual, professional, no nonsense, got on with the work, tidied up after him and the resulting work fixed all our problems. What more could you want? Really impressed and pleased with the service and would definitely use again.

5 May 2025
Unprompted review
Rated 5 out of 5 stars

Things come in threes

Booked boiler service and kitchen tap replacement...then we had a problem with the toilet (things come in threes). I contacted Chris, and he said he would fit the toilet repair in on the same day which was fantastic. All done and no additional appointment/further wait to get the 3rd job done. Very pleased.

29 April 2025
Unprompted review
Rated 5 out of 5 stars

Excellent workmanship

Chris and the team are hardworking and considerate. They were keen to meet all our requirements for the replacement of our bath with a walk-in shower and were able to provide different options. Standard of workmanship is very high. I wouldn't hesitate to recommend Chris and his team for all plumbing needs and bathroom installations.

27 September 2024
Unprompted review
Rated 5 out of 5 stars

Boiler service

We had our boiler for the first time, arrived when agreed and was friendly and knowledgeable. Definitely will continue to book in the future

17 March 2025
Unprompted review
Rated 5 out of 5 stars

I have used Lee's Plumbing & Heating…

I have used Lee's Plumbing & Heating for many years for servicing and installations at my property. Their work is of a consistently high standard and both Chris and Sam are most pleasant and knowledgeable.

3 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

It's over a year since Chris fitted our new bathroom. Everything is still as good as new and working well. He recommended various item we had not decided on and they proved to be very suitable. We wouldn't hesitate in recommending Chris for doing any plumbing or heating job.

28 February 2024
Unprompted review
Rated 5 out of 5 stars

An example of exemplary service.

Lee's Plumbing and Heating removed our old boiler and replaced it with new. Things to note:-
They honoured dates and times of appointments.
They provided honest and unbiased advice.
Their standard of workmanship was exemplary.
They left our kitchen furniture and flooring as they found it. (The boiler was installed in our kitchen)
We felt safe and comfortable with them in our home.
In short, we are happy to recommend them to anyone needing plumbing and heating services.

1 February 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional

Exceptional. I knew they would be as my Mum recommended them (she's been using them for years) and we all know that Mum-recommended is the highest praise indeed. Nice to know for certain that I'm in safe hands, not to mention the help we received on Xmas eve with an emergency broken radiator pipe.
Thank you!!!

24 December 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service!

Chris and his team have looked after our heating system for several years and can always be trusted to do a good job.
Excellent friendly service by a team that know their stuff.
Highly recommended!

16 January 2025
Unprompted review
Rated 5 out of 5 stars

I can honestly say that I was…

I can honestly say that I was absolutely delighted with the service that Chris gave me, he was extremely responsive to my boiler breakdown and fitted in the diagnosis and repairs between his other jobs so that we could get our heating up and running during a very cold period.
Also, Chris clearly knows his stuff and he completed the work very efficiently, unlike another gas engineer that I tried first, who did not have Chris’s knowledge.
Lee’s Plumbing and Heating Services will be my only choice going forwards.
Many thanks Chris for your great service.

11 December 2024
Unprompted review

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