Lee's Plumbing and Heating Reviews 

233
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent, efficient, and reliable service for various plumbing and heating needs, from boiler servicing to complex installations. The staff are frequently highlighted for their professionalism, knowledge, and friendly demeanor, providing clear explanations and sound advice, ensuring a trustworthy and punctual experience. Many people appreciate the competitive and fair pricing. Reviewers value the team's ability to handle diverse jobs with a focus on quality and cleanliness, along with clear communication and the peace of mind from their competent service.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting the professionalism, reliability,... See more

Staff

People report positive experiences with staff, consistently praising their professionalism, friendliness, and... See more

Price

Consumers find price to be positive, with many reviewers noting that charges are reasonable and competitive.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having just posted a review, I didn't expect to be repeating the exercise so soon. However, I had to call on Chris again for a central heating failure (failed two port motorised valve). Very rapid re... See more

Rated 5 out of 5 stars

We have used Chris’s company for years. He’s done everything from a complex oil to gas transition, fitted a new boiler, serviced our Aga, replaced radiators, fitted thermostats and fixed leaking taps.... See more

Rated 5 out of 5 stars

We have used Lees Plumbing and Heating several times now. Communication is easy all staff polite and friendly. Work is always of a very good quality, no mess or rubbish left behind. We will continue t... See more

Rated 5 out of 5 stars

I recently sent an email and left a message on the phone in a panic as my heating had failed and didn’t know how to solve the problem. ( not technically very able) Chris immediately called back and... See more

Company replied


Company details

  1. Gas installation service
  2. Plumber
  3. Property management company

Written by the company

We have been established for over 15 years within the plumbing and heating industry. We provide domestic and commercial services to individuals, landlords, businesses and builders. Our services include: Boiler installations Boiler services Landlord certificates Power flushing Boiler breakdowns & repairs Bathroom design & installation Kitchen design & installation Oil LPG We can quickly and efficiently deal with your plumbing and heating requirements. Quality of workmanship and safety are paramount on every job. We have attained Worcester Bosch Accreditation and hold Public Liability Insurance to give you peace of mind. Please check our Checkatrade, Google, Worcester Bosch and Facebook profile.


Contact info

4.9

Excellent

TrustScore 5 out of 5

233 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(233)

52 reviews in the last 12 months

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Rated 5 out of 5 stars

Good job as always…

The company installed my central heating boiler 8 or so years ago and it was due for service today.
Chris came today and carried out a thorough service - there were no problems.
He has always been friendly and polite - the same goes for all his staff - he was accompanied by an apprentice today.
The job was carried out efficiently and with care in a reasonable time.
I would have no hesitation in recommending the firm. They always do the annual service at a reasonable price and have done other jobs for me such as replacing kitchen sink, repairing leaking sink.

20 August 2024
Unprompted review
Rated 4 out of 5 stars

On time arrival

On time arrival: pleasant and polite people.

Completed the task in a timely manner and provided the required certificate.

They were tidy and organised.j

12 August 2024
Unprompted review
Rated 5 out of 5 stars

Boiler service

Excellent prompt service provided by Lee's plumbing i have hesitation in recommending this brilliant company.

17 July 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service throughout. Highly recommended.

Chris and his team installed a new boiler and heating system in our 1960’s built house that still had a single pipe system. Absolutely first class service from beginning to end. Very tidy and professional with excellent finishing to the decor. Cannot recommend highly enough and will absolutely look to book again for any future work.

28 June 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service as usual from this company

I had a radiator replaced in a conservatory. Sam & Kyle worked methodically and carefully to fit the new radiator & refill the central heating system, ensuring all the radiators throughout the house were bled of air & everything worked correctly. Sam Haa developed a really good customer rapport with his conversation & explanation. As the apprentice of 1 week Kyle was polite, friendly, and learning quickly on the job. He will no doubt be a successful addition to this company. I'd definitely use Lee's plumbing service again.

4 July 2024
Unprompted review
Rated 5 out of 5 stars

New customer review

When our regular plumber retired he recommended Lees plumbing and heating.
Chris the business owner called out to do our annual boiler service recently. He arrived promptly and was very friendly throughout the visit.
Servicing completed and all documentation completed at the same time.We feel confident we are in good hands for our future needs.

21 June 2024
Unprompted review
Lee's Plumbing and Heating logo

Reply from Lee's Plumbing and Heating

Thank you for taking the time to leave us a very nice review. Cheers Chris

Rated 5 out of 5 stars

Fantastic Company!

Never had gas before so was a little apprehensive when it came to choosing a reliable plumber! What a find!! The whole process from quotation to installation/completion couldn’t have been easier. Great communication from Chris & Hannah throughout, turned up exactly as agreed. Installation of a combi boiler and associated works carried out professionally and efficiently, all waste removed from site, everywhere left clean & tidy. Chris patiently explained how the boiler and smart thermostat worked, ensuring I was happy with the app and even talked me through setting up a heating schedule! We booked in our yearly service with LPH because we were so impressed! Deserves 5* and more!!

27 May 2024
Unprompted review
Rated 5 out of 5 stars

Boiler Service at it's best

Prompt, efficient and excellent service. Fully explained what was being done, what to keep an eye on and what, if necessary, would need attention in the future. Whilst doing all this, still had time for a bit of sociable banter. Look forward to the next episode!

13 May 2024
Unprompted review
Rated 5 out of 5 stars

Good job, quickly done

All I can do is repeat what lots of of reviews have said.
The plumber was punctual, polite and very competent.
I was a small job that was made trickier by complications caused by previous plumbers.
The job was done quickly and with the minimum of fuss.

14 March 2024
Unprompted review
Rated 5 out of 5 stars

THE ONLY PLUMBERS I TRUST

The plumber was very professional and helpful, and identified the issues immediately, putting them right quickly and efficiently without any flannel or mansplaining. He was sensitive to my situation with my cluttered kitchen, and I've been very impressed with this company in general. Ten years ago they immediately identified an issue with my waste pipe from the bathroom after other plumbers gave up as they didn't recognise what was wrong. This company's plumbers are very courteous and just get on with the job. They are the only plumbers I trust.

29 February 2024
Unprompted review
Rated 5 out of 5 stars

Chris came out to us at very short…

Chris came out to us at very short notice and communicated with us out of hours. When Chris arrived at our house, he was very knowledgeable and honest with us about the issues with our nest and took the time to explain / show us how to rectify the issues.

28 February 2024
Unprompted review
Rated 5 out of 5 stars

Boiler making "kettling" noise

Boiler making "kettling" noise - Told Chris the symptoms and the boiler make and model, after having collected the possible components that could cause the issue, he arrived promptly and went to work cleaning and replacing the faulty components.

The boiler is quiet as a mouse now.

Efficient, reliable, polite, professional job..Thankyou!

23 January 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service as always

Excellent service as always, reliable and kept me informed when they were running slightly behind time. It is always a pleasure doing business with Chris and Sam.

15 January 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service as always and particularly this time due to an urgent issue. Chris came to our rescue straight away and we are extremely grateful.
Can highly recommend him and his company.

27 November 2023
Unprompted review
Rated 5 out of 5 stars

Annual boiler service

Chris contacted me to remind me that my annual boiler service was due. After a return text message to him, he booked me in for the following week which was convenient for me. Sam came promptly on the day and as per usual worked efficiently & professionally in a friendly manner. I liked the use of on-line gas certification delivery. An excellent company would definitely recommend and use again.

21 November 2023
Unprompted review
Rated 5 out of 5 stars

A trusted and reliable service.

Chris Lee came to service and add some upgrades to our boiler after our previous plumber retired. We’d tried numerous times to find a good and reliable replacement, but struggled to find one who would actually do the job. We eventually tried Check A Trade, but the first response we got was from someone who never confirmed a time with us. He also spent most of the phone call explaining all the potential added cost our job could rack up and the pitfalls of the upgrades we wanted to add.
Thankfully we tried Check A Trade once more and Chris got in touch. After some initial communication Chris offered us some dates for the work, a little earlier than I was ready for. So after I got things sorted my end Chris rescheduled. On the day he even turned up early and got stuck straight in. After the service was completed he started the additional work. It was all completed smoothly and we’re now left with a far more efficient boiler. The hot water seems to be hotter, quicker than before. The heating is also much quieter, almost to the point we think the pump has stopped.
Chris was super friendly whilst being a total professional throughout the job. We’ve complete confidence in his work and he’ll be back next year to re service the boiler. If you need good work carried out by someone you can trust, I’d highly recommend you get in touch with Lee’s Plumbing and Heating.

21 November 2023
Unprompted review

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