We love Le French Mobile. The high fees charged by Australian telcos is unbearable for any longer trip overseas, so a different provider is necessary. Easy to order SIM cards ahead of time, quick to s... See more
Company replied
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We love Le French Mobile. The high fees charged by Australian telcos is unbearable for any longer trip overseas, so a different provider is necessary. Easy to order SIM cards ahead of time, quick to s... See more
Company replied
Fast delivery, simple and clear set-up instructions. Because instructions and communication is in English all processes were easy for . Prompt response to queries. Reasonable price for data compared t... See more
Received SIM card in the mail. Inserted card into phone following simple instructions. Sent myself a text message from Australian number (just to be sure ;). All went well. Phone is now off to avoid r... See more
Company replied
Received email Oct 14 that my two SIMS cards were shipped to my hotel in Paris, delivery 3-5 days. Hotel staff were expecting this delivery but no product arrived until Oct 25 when I was leaving... See more
Company replied
We provide a mobile phone service dedicated to foreigners traveling to France and in the European Union. We send your SIM card, mobile phone or mobile wifi hotspot right to your home, anywhere on the Globe.
49-51 Quai de Dion Bouton, CS 50034 92806, Puteaux CEDEX, France
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Staightforward to apply for, install and activate, and better value than almost anything else in this market.
Not a great signal inside our French house (to be fair, the walls are stone and quite thick).
But more importantly, I discovered today from LFM customer service that the SMS service doesn't support replies to 'short' numbers - which is very unfortunate, as this is how my bank wants me to obtain the PIN number for my new bank card.
I bought a SIM about this time last year and have never been able to access my account or use the number. I have now put about £60 total on it (including 10euros tonight and still have had no joy. I have just emailed customer service tonight hoping that they will get back to me first thing in the morning as I am totally frustrated with it. I have spoken to people in Customer service and no-one has so far been able to come up with any reason why I cannot use it. I was told it was so easy..... its not! xx
Fast delivery, simple and clear set-up instructions. Because instructions and communication is in English all processes were easy for . Prompt response to queries. Reasonable price for data compared to other prepaid cards. The only downside is that you cannot hotspot the data to your other devices. I chose a data only card, so no working phone number or sim.
I have put off changing my mobile for years, but a friend recommended LeFrenchMobile.
So quick and easy ! I needed help twice in the first week, and the issues were sorted out in minutes.
Cannot fault at all.
I liked the instructions, however, I bought 10 min of phone calls and that didn't work out. Somehow it was just gone. This also happened to my SMS, they wouldn't go through. Apart from that, the mobile data did work and I was able to use WhatsApp or Signal.
The SIM is not working and after 5 emails about the activation it is still not working this should be an easy fix ,so why am i still not connected.
Very impressed initially with communication and fast delivery of SIM to Australia for use in Europe and England. Very disappointed that I was unable to make calls or use internet despite much communication to try and resolve the issue. My request for a refund was denied - the service was a total waste of time and money.
Good experience. The card arrived on time and works. The customer service is great in responding to emails. All good. Thank you
Service as described and faster than I thought. Had a bit if a fiddle configuring SIM but with one chat with customer service figured it out. Ideal for our needs
Really good service, prompt and good offer of coverage and service. Good for 2nd home owners, will be recommending.
All was well other than obaining the telephone number of my new card. The automatic system didn'tsork and it took about 5 email requests and a phone call but got there in th end. Otherwise
no problem
not sure this is a trustworthy service. Been trying to contact them regarding my account balance for several weeks now and every effort (facebook messenger, web chat and e-mail) has been ignored.
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