Legal Expert Reviews 

534
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 65 reviews, reviewers overwhelmingly had a great experience with this company, consistently noting the outstanding quality of legal services they received. Customers frequently praise the legal staff and case handlers for their exceptional professionalism, clear communication, and compassionate support during difficult personal injury and negligence claims. Clients express deep gratitude for the thorough explanations provided, ensuring they fully understood each step of their legal proceedings without ever feeling rushed. People note that representatives are always prompt and patient in responding to any queries, keeping individuals thoroughly informed and reassured at every single stage. Reviewers emphasize that the dedicated assistance provided significantly reduces anxiety, making the entire legal journey remarkably smooth, accessible, and ultimately successful.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their professionalism, kindness, and clear... See more

Customer service

Clients share positive opinions on customer_service, noting that representatives are professional,... See more

Service

People report positive experiences with service, highlighting exceptional and professional assistance from... See more

Claim

Reviewers express high satisfaction and appreciation regarding their claim process, highlighting exceptional... See more

Response time

Customers had positive experiences with response time, noting that communication was exceptional and they... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very happy with the service Karen Powell at JF Law provided. Kept me up to date with each step and helped putting my case across to such a big corporate company which I knew I couldn’t handle on my ow... See more

Company replied

Rated 5 out of 5 stars

My claim was dealt with very professionally by Karen Powell. She led me through the unfamiliar process, giving clear and easy to follow instructions, and kept me updated throughout. She responded quic... See more

Company replied

Rated 5 out of 5 stars

I could not recommend my case handler. Sophie Cope any higher! Over the last couple of years she has been helping me with my bereavement negligence case from when my mother passed away, and with her k... See more

Rated 5 out of 5 stars

Thanks JFLaw and in particular your legal expert Karen Powell. You successfully saw me through not one but two complex legal cases against a huge company. Could not have done this without you.... See more


Company details

  1. Law firm

Written by the company

Welcome to LegalExpert.co.uk, one of the UK's leading personal injury and medical negligence claims specialists. You can find free and expert legal advice on all types of claims, like accidents at work, road traffic accidents, public liability claims, data breach claims, and accidents abroad while on holiday.


Contact info

4.9

Excellent

TrustScore 5 out of 5

534 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(534)

57 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Recently spoke to Charlotte on the…

Recently spoke to Charlotte on the phone and she went through everything with me and answered my questions I had and made me very comfortable with everything

11 December 2024
Unprompted review
Legal Expert logo

Reply from Legal Expert

Thank you for your 5* review of JF Law. Your feedback really helps our business to improve and grow and we really appreciate you taking the time to do this.

Rated 5 out of 5 stars

Thank you Jordan for your service I…

Thank you Jordan for your service I hope we can come to a deserved solution with this firm.

6 December 2024
Unprompted review
Legal Expert logo

Reply from Legal Expert

Thank you for your 5* review of JF Law. Your feedback really helps our business to improve and grow and we really appreciate you taking the time to do this.

Rated 5 out of 5 stars

Really friendly & helpful

Really friendly & helpful.
Made me feel a lot better about calling.

5 December 2024
Unprompted review
Legal Expert logo

Reply from Legal Expert

Thank you for your 5* review of JF Law. Your feedback really helps our business to improve and grow and we really appreciate you taking the time to do this.

Rated 5 out of 5 stars

Helpful person on phone,dealt with me…

Helpful person on phone,dealt with me quickly and effectively

5 December 2024
Unprompted review
Legal Expert logo

Reply from Legal Expert

Thank you for your 5* review of JF Law. Your feedback really helps our business to improve and grow and we really appreciate you taking the time to do this.

Rated 5 out of 5 stars

Quick

Quick, friendly and helpful. Was straight forward and easy to deal with. Helped when I was anxious about speaking to someone. Made the overall experience really easy. Thank you

5 December 2024
Unprompted review
Legal Expert logo

Reply from Legal Expert

Thank you for your 5* review of JF Law. Your feedback really helps our business to improve and grow and we really appreciate you taking the time to do this.

Rated 5 out of 5 stars

So far so good.

4 December 2024
Unprompted review
Legal Expert logo

Reply from Legal Expert

Thank you for your 5* review of JF Law. Your feedback really helps our business to improve and grow and we really appreciate you taking the time to do this.

Rated 5 out of 5 stars

Great customer service…

Great customer service from Jordan Danns. Was very helpful and explained things well.

4 December 2024
Unprompted review
Legal Expert logo

Reply from Legal Expert

Thank you for your 5* review of JF Law. Your feedback really helps our business to improve and grow and we really appreciate you taking the time to do this.

Rated 5 out of 5 stars

Bethany W-P ⭐️⭐️⭐️⭐️⭐️

Bethany W-P ⭐️⭐️⭐️⭐️⭐️
My time using JF Law went very smoothly,
Bethany was incredibly helpful and always professional. She was very supportive and always gave the best advice.
We as a family are very appreciative for her time and effort, we would definitely recommend herself and JF Law to friends and family.

22 November 2024
Legal Expert logo

Reply from Legal Expert

Thank you so much for your 5* review and for your kind comments about our colleague Bethany Wych Peers, It was a pleasure to provide you with the knowledge and expertise of Bethany and we will certainly share your review with her.

Rated 5 out of 5 stars

Great service

Great service and outcome. Karen was really helpful. Would 100% recommend.

3 December 2024
Unprompted review
Legal Expert logo

Reply from Legal Expert

Thank you so much for your 5* review and for your kind comments about our colleague Karen Powell, It was a pleasure to provide you with the knowledge and expertise of Karen and we will certainly share your review with her.

Rated 5 out of 5 stars

Harry Walsh…

The person I spoke to was Harry Walsh he was very professional an put me at ease he went through everything at a slow an caring pace explained everything I needed to do an listen I would highly recommend them

2 December 2024
Unprompted review
Legal Expert logo

Reply from Legal Expert

Thank you for your 5* review of JF Law. Your feedback really helps our business to improve and grow and we really appreciate you taking the time to do this.

Rated 5 out of 5 stars

JF Law very highly recommended

JF Law very highly recommended
5 stars all the way brilliant communication and no problems whatsoever really happy with the company
I would like to thank Karen Powell for all her professionalism and brilliant work also incredible outcome very highly recommended to all who need help
Thanks again to all at JF Law
⭐️⭐️⭐️⭐️⭐️

2 December 2024
Unprompted review
Legal Expert logo

Reply from Legal Expert

Thank you so much for your 5* review and for your kind comments about our colleague Karen Powell, It was a pleasure to provide you with the knowledge and expertise of Karen and we will certainly share your review with her.

Rated 5 out of 5 stars

Harry is Fantastic

Harry is Fantastic. His professionalism and the manner in which my enquiry has been looked into was phenomenal. Thanks again Harry for all your hard work.

2 December 2024
Unprompted review
Legal Expert logo

Reply from Legal Expert

Thank you for your 5* review of JF Law. Your feedback really helps our business to improve and grow and we really appreciate you taking the time to do this.

Rated 5 out of 5 stars

Very helpful with my claim x

Charlotte Griffiths was very helpful with my claim this morning x

2 December 2024
Unprompted review
Legal Expert logo

Reply from Legal Expert

Thank you for your 5* review of JF Law. Your feedback really helps our business to improve and grow and we really appreciate you taking the time to do this.

Rated 5 out of 5 stars

My call was handled by leah Hamilton

My call was handled by leah Hamilton. Excellent customer service handled the situation with great professionalism

1 December 2024
Unprompted review
Legal Expert logo

Reply from Legal Expert

Thank you for your 5* review of JF Law. Your feedback really helps our business to improve and grow and we really appreciate you taking the time to do this.

Rated 5 out of 5 stars

Very helpful

Very helpful

29 November 2024
Unprompted review
Legal Expert logo

Reply from Legal Expert

Thank you for your 5* review of JF Law. Your feedback really helps our business to improve and grow and we really appreciate you taking the time to do this.

Rated 5 out of 5 stars

Leah W. was fantastic

Leah W. made making the claim a breeze. She was very professional, compassionate, and explained everything in an easy-to-digest kinda way.

28 November 2024
Unprompted review
Legal Expert logo

Reply from Legal Expert

Thank you for your 5* review of JF Law. Your feedback really helps our business to improve and grow and we really appreciate you taking the time to do this.

Rated 5 out of 5 stars

Had Bethany help with my claim very…

Had Bethany help with my claim very nice and very professional I would highly recommended x

28 November 2024
Unprompted review
Legal Expert logo

Reply from Legal Expert

Thank you so much for your 5* review and for your kind comments about our colleague Bethany Wych Peers, It was a pleasure to provide you with the knowledge and expertise of Bethany and we will certainly share your review with her.

Rated 5 out of 5 stars

Great customer service from Harry…

Great customer service from Harry today, he was very professional, kind and helpful. Would definitely recommend Legal expert uk

28 November 2024
Unprompted review
Legal Expert logo

Reply from Legal Expert

Thank you for your 5* review of JF Law. Your feedback really helps our business to improve and grow and we really appreciate you taking the time to do this.

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