Keith was very informative, friendly and polite. He answered all my questions and reassured me fully which made me feel confident at the end of the phone call. Thanks Keith
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Liz hall Is very nice lady she guide me so well such a nice person clear my all thoughts and clearly explain everything very appreciated.
I'm very happy from service what i receive from the guy who help me,he was very respectful with me and help me too much he not rush and repeat many of things 2 times for my easy.If everyone in this co... See more
Company replied
JF Law was very thorough in pursuing my injury case from sustaining a wound from a club bouncer. They were very clear with their processes and kept me updated with everything that was going on on thei... See more
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Company details
Information provided by various external sources
Accident claims advice will help you in the event you have been involved in an accident and are seeking to make a personal injury compensation claim.
Contact info
Arrowe Brook Road 6, CH49 0AB, Birkenhead, United States
- www.accidentclaimsadvice.org.uk
Keith was very informative
Keith was very informative, friendly and polite. He answered all my questions and reassured me fully which made me feel confident at the end of the phone call.
Thanks Keith
Liz Hall was very helpful and kindly…
Liz Hall was very helpful and kindly explained the process made me feel at ease.
Liz hall Is very nice lady she guide me…
Liz hall Is very nice lady she guide me so well such a nice person clear my all thoughts and clearly explain everything very appreciated.
kirsty mcintyre was amazing very…
kirsty mcintyre was amazing very helpful, had amazing attitude and was lovely had a good time understanding her aswell.
Great communication
Had a very good consultation with Zozan. Explained everything in detail and was kind to hear everything i had to say
Call handler was well spoken and…
Call handler was well spoken and informative
Very helpful and straight forward…
Very helpful and straight forward process .

Reply from Accident Claims Advice
Michelle helped me lot today thanks for…
Michelle helped me lot today thanks for customer service

Reply from Accident Claims Advice
Professional and helpful
Jordan was easy to talk to and he was very professional and helpful.

Reply from Accident Claims Advice
Leah
Leah, was very helpful and helped me through the process.
I recommend there service to any one who needs Thier help. Thank you

Reply from Accident Claims Advice
Great service, very sympathetic
Craig Jackson was amazing when he called me. Very sympathetic that I fell and went through details thoroughly.

Reply from Accident Claims Advice

Reply from Accident Claims Advice
The initial interview was fantastic…
The initial interview was fantastic with clear honest communication and I was told what to expect moving forward. I have confidence that my claim is in the right hands.
My claim was taken seriously and I'm glad I have some professional support now.

Reply from Accident Claims Advice
Allergy
Spoke to Leah today regarding a recent allergic reaction that I have suffered through negligence. Could not have been anymore helpful. Thank you Leah, you were fantastic!

Reply from Accident Claims Advice
The lady who help from administration…
The lady who help from administration is Michelle Burke. She handles my initial call with incredible professional conduct, she was incredibly helpful and knowledgeable, I would give her 10 stars if I could. Highly highly recommended and a superstar staff member

Reply from Accident Claims Advice
Was very easy to talk to harry
Was very easy to talk to harry and set up my claim made me feel very safe and comfortable that my trust was put in the right company to handle my claim will definitely be using this team for future reference if ever needed.

Reply from Accident Claims Advice
Leah
Leah, on customer service was fantastic. And onboarded me very meticulously.

Reply from Accident Claims Advice
People do care
Extremely friendly, Extremely patient, Understanding, compassionate, personal, didn't let me forget anything, I was made to feel what happened to me was important. That PTSD does completely change my life.

Reply from Accident Claims Advice
Spoken to a very helpful lady called…
Spoken to a very helpful lady called Leah, very clearly talked me through the process of my claim. Would highly recommend

Reply from Accident Claims Advice
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