Very happy with the service Karen Powell at JF Law provided. Kept me up to date with each step and helped putting my case across to such a big corporate company which I knew I couldn’t handle on my ow... See more
Company replied
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Review summary
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My claim was dealt with very professionally by Karen Powell. She led me through the unfamiliar process, giving clear and easy to follow instructions, and kept me updated throughout. She responded quic... See more
Company replied
I could not recommend my case handler. Sophie Cope any higher! Over the last couple of years she has been helping me with my bereavement negligence case from when my mother passed away, and with her k... See more
Thanks JFLaw and in particular your legal expert Karen Powell. You successfully saw me through not one but two complex legal cases against a huge company. Could not have done this without you.... See more
Company details
Written by the company
Welcome to LegalExpert.co.uk, one of the UK's leading personal injury and medical negligence claims specialists. You can find free and expert legal advice on all types of claims, like accidents at work, road traffic accidents, public liability claims, data breach claims, and accidents abroad while on holiday.
Contact info
Europa House, 1 Conway Street, CH41 6RY, Birkenhead, United Kingdom
- 0800 073 8804
- info@legalexpert.co.uk
- legalexpert.co.uk
4.9
Excellent
534 reviews
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Reply from Legal Expert
Thank you so much for your excellent review Sikandar. We're delighted to hear that our first response advisor was able to provide you with such helpful and attentive service. I'm sure the team will be pleased to know how much they helped during the start of your claim journey. Thank you again Sikandar for your lovely feedback
Kindest regards
Kimberley
Had a outstanding experience with JL…
Had a outstanding experience with JL LAW from start to finish there team was so professional they keeped me informed on everything and made me understand everything would like to say a big thank you to Bethany hakeley your service was outstanding
7 June 2025
Unprompted review
Reply from Legal Expert
Thank you Wendy for your excellent review of JF Law. Your appreciation means a lot to us and we're delighted Bethany Hakeley could assist throughout your claim journey. We will happily assist you or anyone you know who may need to make a claim in the future. Thank you again Wendy for your lovely feedback of JF Law
Kindest regards
Kimberley
No one contacts you back
No one contacts you back , to tell you they can’t take your claim.
They are always on annual leave
2 June 2025
Unprompted review
Reply from Legal Expert
Thank you for taking the time to leave a review Jodie, we acknowledge your feedback and understand your concerns. We are sorry to hear that you are dissatisfied in the service that you have received from JF Law. Unfortunately, we are unable to accept all cases. This does not mean your claim will not be successful but It is a claim we are unable to assist with sadly. We are sorry we were unable to help you on this occasion. We wish you the best of luck with your claim Jodie.
Kindest regards
Kimberley
Craig Jackson was helpful and…
Craig Jackson was helpful and informative
2 June 2025
Unprompted review
Reply from Legal Expert
Thank you so much for your excellent review Amy and kind words about Craig Jackson We are pleased to hear Craig went above and beyond to answer any questions you had regarding our no win no fee claims process. This is the high level of customer service we aim to offer at JF Law. Thank you again Amy for your lovely feedback
Kindest regards
Kimberley
Amazing team !
Amazing team nice kind and professional made you feel like you matter and pushed for the right compensation when the insurance company were offering stupid offers very impressed thanks team !
29 May 2025
Unprompted review
Reply from Legal Expert
Thank you Shaun for your excellent review of JF Law. We are sorry to hear about the incident you were involved in and the injuries you sustained - however we are pleased to know our solicitors were able to support you throughout your claim Journey and get you a satisfactory outcome. Our solicitors are constantly learning and looking at ways to improve the help they can offer. Thank you again Shaun for your lovely feedback
Kindest regards
Kimberley
The process wasn’t very stressful as…
The process wasn’t very stressful as the handled it all and got a decent payout after not too long. I can’t really fault them anywhere, thanks bethany
28 May 2025
Unprompted review
Reply from Legal Expert
Thank you Cameron for your excellent review of JF Law. We are sorry to hear about the incident you were involved in and the injuries you sustained - however we are pleased that Bethany Wych-Peers was able to assist you throughout your no win no fee claim journey and help you get compensation you rightly deserved. If you or anybody you know should ever need assistance in the future we would be pleased to help. Thank you again Cameron for your lovely feedback
Kindest regards
Kimberley
Reply from Legal Expert
Thank you so much for your excellent review Miss Malone and kind words about Zuzan. We are pleased to hear Zuzan went above and beyond to answer any questions you had regarding the incident you were involved in. This is the high level of customer service we aim to offer at JF Law. Thank you again Miss Malone for your lovely feedback
I had an outstanding experience with JF…
I had an outstanding experience with JF Law From the very start, their team was professional, knowledgeable, and genuinely committed to achieving the best possible outcome for me. They kept me informed every step of the way, making sure I understood my options and felt confident in the process.
Thanks to their expertise and dedication, my case was successfully resolved, and I couldn’t be more grateful. If you're looking for a law firm that truly fights for its clients, I highly recommend JF Law.Their professionalism and skill made all the difference. I would like to personally thank Bethany Wynch-Peers who liaised with me throughout. She was accurate and precise with everything that occurred. She made the whole process easy to understand.
22 May 2025
Unprompted review
Reply from Legal Expert
Thank you Michael for your excellent review of JF Law. Your appreciation means a lot to us and we're delighted Bethany Wynch-Peers could assist throughout your claim journey. We appreciate your recommendation and will happily assist you or anyone you know who may need to make a claim in the future. Thank you again Michael for your lovely feedback and recommendation of JF Law
Kindest regards
Kimberley
Recommend
Contacted JF Law after an unsatisfactory response from a pharmacy, following a prescription error that had resulted in an accidental overdose. Sophie, who was assigned to my case, was very helpful, professional and efficient, and always kept me informed throughout the process of my claim.
Definitely would recommend JF Law.
15 May 2025
Unprompted review
Reply from Legal Expert
Thank you for your excellent review of JF Law David. We are pleased we were able to exceed your expectations and able to get you the compensation award you deserved on a no win no fee basis. Its great to hear Sophie Cope was able to offer you the guidance and support you needed throughout the duration of your claim. Thank you again David for your lovely feedback
Kindest regards
Kimberley
Contacted JF Law after a nasty accident…
Contacted JF Law after a nasty accident in my works vehicle, whilst stationery, caused me to suffer from shoulder problems.
Sharron was very professional and efficient handling my case. I was expertly guided through doctors, specialists.
I was very pleased when Sharron negotiated a good settlement from the other party.
Recommended
14 May 2025
Unprompted review
Reply from Legal Expert
Thank you Mick for your excellent review of JF Law. We are pleased to know our solicitor Sharron Hallett was able to support you throughout your claim and get you a satisfactory outcome. Our solicitors are constantly learning and looking at ways to improve the help they can offer on a no win no fee basis. Thank you again Mick for your lovely feedback
Kindest regards
Kimberley
Procedure was explained very clearly…
Procedure was explained very clearly and customer service was kind and helpful. The lady who dealt with my call was Leah Hamilton. She was understanding and lovely to talk to.
14 May 2025
Unprompted review
Reply from Legal Expert
Thank you so much for your excellent review Leyanne and kind words about Leah Hamilton. We are pleased to hear Leah was patient and helpful in setting up your claim on a no win no fee basis and we will certainly share your kind words with her. Thank you again Leyanne for your lovely feedback
Kindest regards
Kimberley
I contacted JF Law to handle my…
I contacted JF Law to handle my daughter’s work accident incident feb2024. I was worried first bout their service if it be handle properly cause it’s just through email and few calls. The case was dealt with Ms Karen Powel. It was handled very well and stress free from our side and got us good amount of compensation. And they didn’t get any from it cause my daughter was a minor at the time of incident. They are very honest and efficient. Thank you so much.
10 May 2025
Unprompted review
Reply from Legal Expert
Thank you Reene for your excellent review of JF Law. We are sorry to hear about incident you were involved in and the injuries you sustained - however we are pleased that Karen Powell was able to assist you throughout your accident at work claim and help you get compensation you rightly deserved. If you or anybody you know should ever need assistance in the future we would be pleased to help. Thank you again Reene for your lovely feedback
Kindest regards
Kimberley
They are great doing good job.
6 May 2025
Unprompted review
Reply from Legal Expert
Thank you so much for your excellent review Customer. We're delighted to hear that personal injury specialists were able to provide you with such helpful and attentive service. I'm sure the team will be pleased to know how much they helped during the start of your claim journey. Thank you again Customer for your lovely feedback
Kindest regards
Kimberley
Excellent customer service and goid…
Excellent customer service and goid knowledgeable help that i required. Everything was ckearly explained and very helpful. Highly recommend. Thankyou😁
1 May 2025
Unprompted review
Reply from Legal Expert
Thank you so much for your excellent review Joanna. We're delighted to hear that our first response advisor was able to provide you with their good knowledge and attentive service- as well as explaining everything clearly. Thank you again Joanna for your lovely feedback
Kindest regards
Kimberley
Courteous and professional
Michelle was so courteous and friendly when we spoke over the phone today, taking time to explain the process and next steps.
1 May 2025
Unprompted review
Reply from Legal Expert
Thank you so much for your excellent review Sara and kind words about Michelle Burke. We are pleased to hear Michelle was courteous and friendly in answering any questions you had regarding the incident you were involved in. This is the high level of customer service we aim to offer at JF Law. Thank you again Sara for your lovely feedback
Kindest regards
Kimberley
So helpful & friendly
So helpful & friendly
Michelle helped me so much today, I can not thank her enough
Would absolutely recommend
30 April 2025
Unprompted review
Reply from Legal Expert
Thank you so much for your excellent review Sarah and kind words about Michelle Burke. We are pleased to hear Michelle was helpful and went above and beyond to answer any questions you had regarding the incident you were involved in. This is the high level of customer service we aim to offer at JF Law. Thank you again Sarah for your lovely feedback
Kindest regards
Kimberley
Karen Powell at JF Law
Brilliant service and communication by Karen Powell at JF Law.
Kept me up to date and always informed about every aspect of my claim. My claim against a internationally recognised organisation was dealt with professionally from the very beginning and Karen was phenomenal in her dealing with the task at hand. Will surely recommend her to anybody and everybody .
A big thank you to you all at the firm who handled my case .
29 April 2025
Unprompted review
Reply from Legal Expert
Thank you Ittefaq for your excellent review of JF Law. We are pleased to know our solicitor Karen Powell was able to keep you upto date & support you throughout your claim and get you a satisfactory outcome. Our solicitors are constantly learning and looking at ways to improve the help they can offer. Thank you again Ittefaq for your lovely feedback
Kindest regards
Kimberley
Michelle was excellent in my lst…
Michelle was excellent in my lst conversation and helpful to assist me going forward in my work accident case , hopefully will get a good outcome
28 April 2025
Unprompted review
Reply from Legal Expert
Thank you so much for your excellent review Dave and kind words about Michelle Burke. We are pleased to hear Michelle went above and beyond to answer any questions you had regarding the accident at work claim. This is the high level of customer service we aim to offer at JF Law. Thank you again Dave for your lovely feedback
Kindest regards
Kimberley
Jordan was very helpful
Jordan was very helpful, clear and explained everything which was needed
25 April 2025
Unprompted review
Reply from Legal Expert
Thank you so much for your excellent review Rob and kind words about Jordan Danns. We are pleased to hear Jordan explained everything clearly and was clear and helpful. This is the high level of customer service we aim to offer at JF Law. Thank you again Rob for your lovely feedback
Kindest regards
Kimberley
Great Call
As a first timer doing this, I was nervous, but it went pretty well and smooth, especially with the caller Harry. Appreciate his compassion and professionalism.
24 April 2025
Unprompted review
Reply from Legal Expert
Thank you so much for your excellent review Edwin. We're delighted to hear that Harry Welch was able to provide you with such helpful and attentive service. I'm sure Harry will be pleased to know how much he helped during the start of your claim journey. Thank you again Edwin for your lovely feedback
Kindest regards
Kimberley
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