LegalWills.ca Reviews 

6,375
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 1,153 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently mention that the online platform is extremely easy to navigate, providing clear step-by-step guidance that greatly simplifies the entire process of drafting essential personal documents. People are also very pleased with the affordable price points, noting that the service offers a highly cost-effective alternative to hiring traditional legal professionals. However, some customers also noted unexpected extra charges or hidden fees that were not clearly disclosed during the initial purchase. Reviewers occasionally experienced confusion regarding specific package options and encountered practical challenges when attempting to get their online-generated documents locally notarized.

What people talk about most

User experience

People report positive experiences with user experience, highlighting that the platform is straightforward,... See more

Price

Reviewers mention positive feedback about price, emphasizing that the service is very affordable and a great... See more

Service

Clients share positive opinions on service, noting it provides a reasonable and affordable alternative to... See more

Website

Users describe positive interactions with website, finding the platform very easy to navigate and simple to... See more

Instructions

Consumers find instructions to be very user-friendly and easy to follow step by step. Reviewers appreciate... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We've used Legal Wills for many years now. The format is so easy to follow and the final document is written in proper legal fashion. Options for a living will, power of attorney, etc. are also a bonu... See more

Rated 5 out of 5 stars

It was simple, easy, cost effective and because of that at 64 I finally did it. My daughter had the laptop and filled in my answers so I could just think about what I wanted answered. I opted for the... See more

Rated 5 out of 5 stars

My experience has been very encouraging for me thus far. I have not had any reason to add, delete or modify my will to date, but it is very gratifying to know that I and my wife have our wills in pla... See more

Rated 5 out of 5 stars

We needed to update our wills, living wills and financial POAs. Our situation, like many others, is not complex and doesn't require lawyers and accountants for tax planning purposes. LegalWills.ca u... See more


Company details

  1. Legal Services
  2. Estate Planning Lawyer

Written by the company

LegalWills.ca is the first and leading online estate planning platform in Canada, having created over half a million estate planning documents in the past 20 years. In 2020 alone, over 100,000 estate planning documents were created by customers in all 13 provinces and territories across Canada. Supports all Canadian Provinces and Territories in both official languages. Create your Will for only $39.95 in about 20 minutes. Just click, print and sign. Also offers full estate planning services including a financial Power of Attorney and Living Will, made up of Advance Medical Directives, and the naming of a substitute medical decision maker. LegalWills.ca is also unique in offering a digital vault for important files, and the proprietary LifeLocker service that allows you to keep an inventory of your assets for your Executor and Power of Attorney.

LegalWills.ca - You Decide what happens to your estate

Written by the company

Demystifying the estate planning process, LegalWills.ca is committed to making estate planning easy and affordable for all Canadians.
Our mission is to demystify estate planning by being the experts in educating the public about Wills and other estate planning documents, while making the process fully accessible to everyone through the most affordable and straightforward online platform available.

Free customer support every step of the way, with a full 30 day money back guarantee

You can try our service without commitment. You will be amazed at how convenient it can be to write your Will.

Have your Will in your hands in just 20 minutes, from the comfort of your home.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(6,375)

1,137 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I am 68

I am 68, and I find follow-up is worth a lot more than mouthpiece crap. Sorry for the language. Follow-up is worth a lot to me.

23 July 2026
Rated 1 out of 5 stars

Absolutely horrible and I will be…

Absolutely horrible and I will be telling everyone I can what a corrupt company this is. I needed help and all I got was repetitive AI that didn’t help at all! I still cannot access my account after repeated resets of my password that was confirmed that it was successful. They will not give me a refund after asking many times.

26 July 2026
LegalWills.ca logo

Reply from LegalWills.ca

We're truly sorry for the frustration you've experienced, Linda.

We completely understand how upsetting it has been to feel stuck without access to your account. We can see from our records that our team has been in touch and provided your User ID along with instructions for both manually resetting your password and applying the reference code from your third-party purchase.

We would genuinely like the opportunity to make this right, please reach back out to us at support@legalwills.ca and ensure a ticket is created in our system. Your feedback is important to us, and we want to ensure this gets resolved properly.

Rated 5 out of 5 stars

It was super easy

It was super easy, I felt like it had every question and more that I could think of, and I love that you can get life time so you can make changes anytime !

26 July 2026

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