LegalWills.ca Reviews 

6,375
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 1,153 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently mention that the online platform is extremely easy to navigate, providing clear step-by-step guidance that greatly simplifies the entire process of drafting essential personal documents. People are also very pleased with the affordable price points, noting that the service offers a highly cost-effective alternative to hiring traditional legal professionals. However, some customers also noted unexpected extra charges or hidden fees that were not clearly disclosed during the initial purchase. Reviewers occasionally experienced confusion regarding specific package options and encountered practical challenges when attempting to get their online-generated documents locally notarized.

What people talk about most

User experience

People report positive experiences with user experience, highlighting that the platform is straightforward,... See more

Price

Reviewers mention positive feedback about price, emphasizing that the service is very affordable and a great... See more

Service

Clients share positive opinions on service, noting it provides a reasonable and affordable alternative to... See more

Website

Users describe positive interactions with website, finding the platform very easy to navigate and simple to... See more

Instructions

Consumers find instructions to be very user-friendly and easy to follow step by step. Reviewers appreciate... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We've used Legal Wills for many years now. The format is so easy to follow and the final document is written in proper legal fashion. Options for a living will, power of attorney, etc. are also a bonu... See more

Rated 5 out of 5 stars

It was simple, easy, cost effective and because of that at 64 I finally did it. My daughter had the laptop and filled in my answers so I could just think about what I wanted answered. I opted for the... See more

Rated 5 out of 5 stars

My experience has been very encouraging for me thus far. I have not had any reason to add, delete or modify my will to date, but it is very gratifying to know that I and my wife have our wills in pla... See more

Rated 5 out of 5 stars

We needed to update our wills, living wills and financial POAs. Our situation, like many others, is not complex and doesn't require lawyers and accountants for tax planning purposes. LegalWills.ca u... See more


Company details

  1. Legal Services
  2. Estate Planning Lawyer

Written by the company

LegalWills.ca is the first and leading online estate planning platform in Canada, having created over half a million estate planning documents in the past 20 years. In 2020 alone, over 100,000 estate planning documents were created by customers in all 13 provinces and territories across Canada. Supports all Canadian Provinces and Territories in both official languages. Create your Will for only $39.95 in about 20 minutes. Just click, print and sign. Also offers full estate planning services including a financial Power of Attorney and Living Will, made up of Advance Medical Directives, and the naming of a substitute medical decision maker. LegalWills.ca is also unique in offering a digital vault for important files, and the proprietary LifeLocker service that allows you to keep an inventory of your assets for your Executor and Power of Attorney.

LegalWills.ca - You Decide what happens to your estate

Written by the company

Demystifying the estate planning process, LegalWills.ca is committed to making estate planning easy and affordable for all Canadians.
Our mission is to demystify estate planning by being the experts in educating the public about Wills and other estate planning documents, while making the process fully accessible to everyone through the most affordable and straightforward online platform available.

Free customer support every step of the way, with a full 30 day money back guarantee

You can try our service without commitment. You will be amazed at how convenient it can be to write your Will.

Have your Will in your hands in just 20 minutes, from the comfort of your home.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6k reviews

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Replied to 93% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(6,375)

1,137 reviews in the last 12 months

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Rated 2 out of 5 stars

Don't choose the Couple package for your Will, it is cheating.

I paid for the Couple package and thought my wife can get so called "mirror wills" , but actually she has to pay extra $80 for all pages of the "mirror will", otherwise only first 2 pages can be viewed and be printed. So plus $99.95 I already paid for the Couple package, total we have to pay $179.95 to get the Couple Will. The individual Will package is only $69.95, if we both do the individual will, only cost $139.9. So what advantages the Couple package has ? It just misleading the customer.

8 July 2026
LegalWills.ca logo

Reply from LegalWills.ca

Hi Gang,

Thank you for taking the time to write this, and I'm sorry for the frustration it caused. You were right to expect two complete wills. Our Couple package is designed to include a full, unlimited will for both you and your spouse at no additional charge, so what you ran into is not how it is meant to work.

The cause was an activation error on our end. Your Couple package payment went through correctly, but your spouse's account was not switched over to the full service, which is why it was showing only a preview and asking for more. We have now fixed this: your spouse's account has been upgraded to the complete package at no extra cost, and both wills can be viewed, edited, and printed in full.

One quick clarification: the "Mirror Will" feature is simply a convenience that copies your answers into your spouse's will so nothing has to be entered twice. It is never a separate charge. Two complete wills are already part of the Couple package.

If anything still isn't working the way you expect, please contact us directly at support@legalwills.ca and we will take care of it right away. Thank you for giving us the chance to put this right.

Warm regards,
The LegalWills.ca Team

Rated 5 out of 5 stars

Easy to Navigate

Product is easy to navigate, informative and reasonably priced. It was great having the option for a POA, Living Will, etc. Have recommended this product to friends and family.

5 July 2026
Rated 5 out of 5 stars

Great Digital Tool

Great, easy tool, reasonably priced. I especially liked the option to mirror my partner’s Will. Saved a lot of time.

5 July 2026
Rated 5 out of 5 stars

Important thing done in an easy way

Everything provides on this website is so easy to use. During the pandemic, I kept thinking of getting my will done but never actually put that in action. I wish I knew about this site at that time to get my will prepared earlier.

4 July 2026

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