My customer service agent named "Jay" did a fantastic job! More specifically, he spoke very clearly and confidently as he assisted me to tediously revise and update my POA, Last Will & Testament... See more
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I absolutely love how simple and easy this filing process was! To add to that simplicity, I was offered a number of important and valuable tools I did not consider needing originally! Thank you legal... See more
Company replied
Filed an LLC many years ago and they hadn't brought it along to their new portal. But, I spoke with one of their representatives and they scanned/uploaded it immediately. Great customer service!
Consistently genuine service. I feel and think Legal Zoom knows what they are doing...and care about what they do. A rare and exceptional combination of compitence and caring.
Company replied
Company details
- Legal Services
- Business administration service
- Business-to-Business service
- Estate Planning Lawyer
- Intellectual Property Registry
About LegalZoom
Written by the company
About us
LegalZoom helps people navigate the legal system from registering a business to securing their legacy, and handling life’s legal moments. Since our founding, we’ve transformed how individuals and small business owners engage with legal processes, making legal support more intuitive, approachable, and built for real life.
By combining powerful technology with experienced attorneys—through our law firm LZ Legal Services and independent attorney network—we provide the tools and guidance people need to take control of their legal needs with clarity, confidence, and ongoing support.
A few highlights:
- 25+ years leading the industry
- 9M+ legal solutions delivered
- #1 choice for small businesses
LegalZoom offers:
- Business formation services for LLCs, corporations, nonprofits, and DBAs
- Ongoing business compliance and support with registered agent services, annual report filing, business licenses, and operating agreements
- Comprehensive estate plan services including wills and trusts
- Personalized legal support through attorneys and guided online tools
Written by the company
- Life is more legal than you think.
- We are the leading online legal services company, transforming how millions of individuals and small businesses navigate the legal system. By combining intuitive technology with access to experienced attorneys, we offer the tools and guidance people need to confidently manage all of life's legal needs.
LZ 100% Accurate Filing Guarantee
We stand by our work—If your filing is rejected or incorrect due to our error, we'll correct it with the government filing agency at no additional cost to you.
We're committed to the highest quality and accuracy. If your filing is rejected or incorrect due to our error, we'll correct it with the government filing agency at no additional cost to you. This guarantee applies to all LegalZoom products that are filed with a government agency except for legal services provided through our subsidiary law firm, LZ Legal Services.
Contact info
954 Villa St, 94041, Mountain View, United States
- 3239628600
- customersupport@legalzoom.com,
- legalzoom.com
Your trusted partner for legal solutions
4.6
Excellent
32k reviews
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Reply from LegalZoom
Hi Taisha,
We are so happy to hear that you found the business formation process simple and helpful. Thank you for sharing your positive experience with us.
Best,
Jason
She was very professional and very…
She was very professional and very smart. Had a great attitude and wanted me to be satisfied with the information she was giving me. She is talented and clearly deserves a big raise and a big promotion. Best regards, Bruce Frederick Pettit
25 July 2026
Reply from LegalZoom
Hi Bruce,
We're happy to hear that our team member Jessa was professional and had a great attitude. We appreciate you mentioning their talent and how satisfied you were with the information provided.
Best,
Jason
Very thorough with good support /chat
25 July 2026
Reply from LegalZoom
Hi Howard,
We appreciate your feedback and are so glad to hear that our support team was thorough and provided good assistance through the business formation process.
Best,
Jason
Reply from LegalZoom
Hi Shawn,
Thank you for taking the time to write a positive review about your recent customer support call experience!
Best,
Jason
Reply from LegalZoom
Hi John,
We appreciate you sharing your positive experience with our services. We are so glad to hear that you received excellent help!
Best,
Jason
Excellent customer service care
Excellent customer service care. Answered every question quickly and efficiently. Stayed available during the entire process. Very courteous.
24 July 2026
Reply from LegalZoom
Hi,
We appreciate your feedback! We're glad to hear our support team provided excellent and courteous customer service throughout the process.
Best,
Jason
Reply from LegalZoom
Hi Jordan,
We appreciate you sharing that our team member Karan was very helpful and solution-oriented. We are so glad we could provide a great experience for you!
Best,
Jason
The representative was very helpful
The representative was very helpful. She was knowledgeable, patient and professional.
24 July 2026
Reply from LegalZoom
Hi FEM,
We're so glad our representative Welmar was knowledgeable, patient, and professional. We appreciate your positive feedback!
Best,
Jason
This is a ripoff .
This is a ripoff .. Received my 100 dollar packet and it is not worth it .. The papers are copies of copies .. I thought they would be original .. They didn't even put them in the book ..
20 July 2026
Unprompted review
Reply from LegalZoom
Hi James,
This review is similar to a review I just responded to on Consumer Affairs. I escalated the previous review to our Care team for review and someone will reach out soon. As an FYI, documentation is exchanged digitally, thus the source files are electronic by nature.
Regards,
Jason
Lester was knowledgeable and helpful…
Lester was knowledgeable and helpful and navigated my questions patiently and skillfully.
24 July 2026
Reply from LegalZoom
Hi MDW,
We're so glad to hear our team member Lester was knowledgeable and helpful. We appreciate your positive feedback and are happy they navigated your questions patiently and skillfully!
Best,
Jason
Reply from LegalZoom
Hi Michael,
We're happy to hear that forming your LLC with us was an extremely easy process for you. We appreciate your positive feedback!
Best,
Jason
just the help
24 July 2026
Reply from LegalZoom
Hi Kevin
Thank you for taking the time to write a positive review about your LegalZoom experience!
Best,
Shubhi
Reply from LegalZoom
Hi Carrie,
We appreciate you sharing that our team member Rhutika was extremely helpful, calm, and professional. We are so glad we could provide a great experience for you!
Best,
Jason
Very helpful!
Dymond was great! Organized and kept us on task without making anything stressful!
23 July 2026
Unprompted review
Reply from LegalZoom
Hi Justine,
We are so glad to hear our team member Dymond was organized and kept you on task without making anything stressful. We appreciate your positive feedback!
Best,
Jason
Without exception
Without exception, what made this experience five star was the representative, Oliver, who assisted me.
He answered all my questions and more and resolved my problems. He was patient and kind and very helpful. Thanks Oliver!
24 July 2026
Reply from LegalZoom
Hi EB,
We're so glad to hear that our team member Oliver was able to provide you with such a positive experience. We appreciate you highlighting their patience and helpfulness in resolving your issues.
Best,
Jason
Reply from LegalZoom
Hi Joshua,
We are so glad to hear you had such a positive experience with our business formation services. We appreciate your kind words and recommendation!
Best,
Jason
Reply from LegalZoom
Hi,
Thank you for taking the time to write a positive review about your customer service experience!
Best,
Jason"
Reply from LegalZoom
Hi Charles,
We are so happy to hear that your question was addressed quickly and easily by Gerald! We appreciate your positive feedback very much.
Best,
Jason
Had a great experience with your agent…
Had a great experience with your agent she was very helpful and knowledgeable
24 July 2026
Reply from LegalZoom
Hi Randy,
We are so glad our agent Angel provided a great experience and was very helpful and knowledgeable. We appreciate your positive feedback!
Best,
Jason
Easy and accurate way to handle…
Easy and accurate way to handle formation of various legal formations.
24 July 2026
Reply from LegalZoom
Hi Jeff,
We're so happy to hear that you found our services to be an easy and accurate way to handle your legal formations. We appreciate your positive feedback!
Best,
Jason
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