First off, their pricing structure is very reasonable. You have options available so you can choose whichever you're good with. Second, reliable service. I trust them with authenticating my online pur... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great company. I appreciate the wonderful customer service. Them answer right away and complete my concerns or issues with such ease. The website is very easy to use. I completely trust their decision... See more
Company replied
I am pleased with their services, costumer service and polite answers. They sometimes takes longer to authenticate, but that’s better than a incorrect result. I have gotten discount or money back when... See more
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Company details
About LegitGrails
Written by the company
Online Luxury Item Authentication (24/7) — Bags, Sneakers, Clothing, Jewelry, Watches & Collectibles
Chanel, Louis Vuitton, Hermès, Dior, Gucci, Celine, Prada, Saint Laurent • Nike, Adidas, Jordan, New Balance • Rolex, Cartier, Tiffany, VCA
LegitGrails provides professional authentication, verification, and legit checks for designer and luxury items. Expert authenticators + AI review deliver a clear verdict and a shareable digital certificate—ideal for pre-purchase checks, resale listings, second opinions, and dispute support. Turnaround options from 30 minutes, available 24/7.
Categories we authenticate
Accessories (belts, scarves, hats), Bags, Clothing, Eyewear/Glasses, Jewelry, Sneakers, Other Shoes/Footwear, Wallets & Small Leather Goods, Watches, Toys & Collectibles, Trading Cards, and Beauty (cosmetics & perfumes).
Brands & use cases
Luxury houses (Chanel, Louis Vuitton, Hermès, Dior, Gucci, Celine, Prada, Saint Laurent, Balenciaga, Fendi, Bottega Veneta), sneakers & streetwear (Nike, Adidas, Jordan, New Balance, Off-White, Yeezy), and fine jewelry & watches (Cartier, Tiffany, Van Cleef & Arpels, Rolex). Perfect for marketplace verification, consignment, and buyer/seller protection.
Why choose LegitGrails
- 99.3% accuracy with expert review on every order
- Fast SLAs: 30 min / 2h / 6h / 12h
- Shareable digital certificate for marketplaces & buyers
- Simple flow: upload photos → choose speed → track status online
- Business Accounts for volume & B2B partners
Service areas & languages
Worldwide 24/7 service. Popular areas: United States (New York, Los Angeles, Miami), United Kingdom (London, Manchester), European Union (Germany, France, Italy, Spain, Netherlands), Canada, Australia, UAE (Dubai, Abu Dhabi), Saudi Arabia, Qatar, Singapore, Hong Kong, Japan, South Korea, Switzerland, Sweden, Denmark, Norway. This is not a full list—we support customers in all regions worldwide.
Support in English, Spanish, French, German, Italian, Portuguese, Arabic, Chinese (Simplified/Traditional), Japanese, and Korean. More languages available on request—if yours isn’t listed, we can still help.
Marketplaces & platforms we support
Marketplace-ready certificates commonly used for eBay, Grailed, Vestiaire Collective, Depop, Poshmark, Vinted, Mercari, Whatnot, TikTok Shop, Carousell, and Facebook Marketplace.
Common searches we support
- Luxury authentication / verification / certificate of authenticity (COA)
- Legit check for Chanel, Louis Vuitton, Hermès, Dior, Gucci, Nike, Jordan, Rolex, Cartier
- Pre-purchase checks, resale verification, second opinions, dispute support
Trust & reliability
Is LegitGrails legit? Yes—every order is reviewed by experts and delivered with a shareable digital certificate. Accuracy: 99.3%. Turnaround: 30 minutes–12 hours.
Is LegitGrails reliable? We operate globally with 24/7 coverage and business accounts for volume clients. The process is photo-based, secure, and marketplace-ready.
FAQ
How fast is authentication? 30 minutes to 12 hours, 24/7.
Do I get proof? Yes—a shareable digital certificate for marketplaces and buyers.
Which items are covered? Bags, sneakers, clothing, jewelry, watches, eyewear, wallets/SLG, toys & collectibles, trading cards, beauty.
Contact info
Ahri tn 12, 10151, Tallinn, Estonia
- support@legitgrails.com
- legitgrails.com
4.5
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I love this service
I love this service, it’s my rude or die for my reselling business and I am always proud to say that I use LegitGrails for all of my authentication needs! Trusted beyond measure!
11 October 2025
Unprompted review
Reply from LegitGrails
Hello there,
Thank you for your incredible feedback. We’re thrilled to know that we have become such a reliable part of your reselling business. Knowing that you’re proud to use our service and trust us with your authentications feels great.
We’ll keep doing our best to provide the accuracy and consistency you can always count on.
Best Regards,
LegitGrails Team.
LegitGrails provides a great service…
LegitGrails provides a great service with quick turnaround. I love that I can get pieces authenticated quickly and from a trustworthy source!
13 October 2025
Unprompted review
Reply from LegitGrails
Hello Jacki,
Thank you for your wonderful feedback. We’re thrilled to know that you trust our service and love the quick turnaround.
We ensure to make our authentication process fast, seamless, and reliable, so it’s great to hear that this adds value to your experience.
We appreciate your trust and we are always here whenever you need us.
Best Regards,
LegitGrails Team.
Great reliable service
So simple to use, great service and a respected company.
15 October 2025
Unprompted review
Reply from LegitGrails
Hello Jennifer,
Thank you for your amazing feedback. We’re delighted to hear that you find our platform simple to use and our service reliable. It feels great to know that you trust and respect us.
We appreciate your trust in us and will always deliver the best experience.
Best Regards,
LegitGrails Team.
I absolutely trust legitgrails when…
I absolutely trust legitgrails when they authenticate all of the products I submit! They are affordable and very quick to respond when to have an inquiry. Highly recommend their servicesl!!
14 October 2025
Unprompted review
Reply from LegitGrails
Hello Natalie,
Thank you for your lovely feedback. It’s wonderful to hear that you feel confident using our service and that our team’s responsiveness and pricing met your expectations.
We take pride in making the authentication process simple, fast, and reliable and knowing it makes a difference for you feels great.
We appreciate your recommendation and we are always here whenever you need us.
Best Regards,
LegitGrails Team.
Fast and Accurate
I have used this service multiple times and never disappointed. Rather it was inconclusive or approved as being a genuine product, their service was fast. I like that they didn’t just stamp a seal of approval on anything. They ask questions and request more photos if necessary. This make me feel very confident in purchasing from a buyer that use their service.
1 October 2025
Unprompted review
Reply from LegitGrails
Hello Isha,
Thank you for your wonderful feedback. We’re thrilled to hear that you’ve had consistent positive experiences with our service. Our team takes pride in being thorough and transparent. Reaching out for more photos or details when needed is part of our commitment to accuracy and reliability.
It’s great to know that this approach helps you feel more confident when making purchases. We appreciate your continued trust and support.
Best Regards,
LegitGrails Team.
Not enough accurate
Not enough accurate, i could make the same check, no serial.number were checked. I lost 18 € just to have very poor authentification. Lost of money. I find it scandalous.
15 October 2025
Unprompted review
Reply from LegitGrails
Hello Anna,
Thank you for taking the time to share your feedback with us. We’re truly sorry to hear that your experience with our service didn't meet your expectations. Accuracy is extremely important to us, and every authentication is carried out by our experts who carefully review multiple details of the item submitted, not only serial numbers, but also craftsmanship, fonts, and logos.
We understand how frustrating it must feel when the results don’t meet your expectations, and we’d love the chance to take a closer look at your case. You can always reach out to us for a double-check or with your additional concerns and we will be glad to provide answers.
Please reach out to our support team with your order number so we can review your concern in detail and resolve this to your satisfaction.
Your feedback helps us to continue to improve, and we truly value the trust you placed in us. We look forward to hearing from you soon.
Best Regards,
LegitGrails Team.
Best authentication platform
It is always the best option to authenticate with Legit Grails, super easy, quick response and accurate delivery all the time! Very trustworthy.
7 October 2025
Unprompted review
Reply from LegitGrails
Hello Vivian,
Thank you for your wonderful feedback. We’re glad to hear that you find our service easy to use, quick, and consistently accurate. Our team ensures every authentication is handled with care and precision, and it is great to know that our efforts are making a difference.
We value your trust, and we’ll continue to make sure every experience with us remains as smooth and reliable as possible.
Best Regards,
LegitGrails Team.
I like authenticating my bags with…
I like authenticating my bags with legit-grails. They give you an explanation of all the authentication process. I love they answer you question right the way.
15 September 2025
Unprompted review
Reply from LegitGrails
Hello Lizbeth,
Thank you for your amazing feedback. We’re happy to know that you enjoy using our service and appreciate the transparency of our authentication process. Our team always aims to provide clear explanations and quick responses, so it’s great to hear that this has made a difference for you.
We value your trust and look forward to assisting you again soon.
Best Regards,
LegitGrails Team.
Great customer service and turnaround times
Great customer service which is greatly appreciated in a time when many apps no longer have actual people to connect with. Any issues were addressed efficiently and accurately. The app is quick and easy to use and love the standard 12 hour turnaround time, you can pay for a quick response, but a 12 hour standard is fantastic for my needs. Strongly recommend this app for good prices, customer service and usability.
9 October 2025
Unprompted review
Reply from LegitGrails
Hello Cindy,
Thank you for your wonderful feedback. We’re thrilled to know that you value both our customer service and the usability of our platform. We ensure every customer can connect with real people who care and to keep the process quick, accurate, and reliable.
Knowing that our standard turnaround time and pricing fit your needs feels great. We really appreciate your recommendation and continued trust in us. Remember we are always here whenever you need us.
Best Regards,
LegitGrails Team.
I trust LegitGrails & I am grateful they are here
I have used LegitGrails for about many items this year. I appreciate their level of detail, that they follow up when they don’t have enough information or images, and the speed of their work. The fact that they follow up and ask for more pictures or information, shows me that they’re not blindly taking money and authenticating a bag or item. For the money you spend, you need piece of mind, and this company provides that. Additionally, if you’re going to sell a bag or a wallet, having an authentication certificate will really help the sale of the bag if the certificate is from a legit and reputable company.
2 October 2025
Unprompted review
Reply from LegitGrails
Hello Melissa,
Thank you for taking the time to share your amazing detailed feedback. We truly appreciate your trust and continued support throughout the year. It feels great to know that you value the care and attention our team puts into each authentication.
We believe every item deserves a fair and thorough review, which is why we reach out whenever additional details or photos are needed. We’re glad this approach gives you confidence in the process and peace of mind with every result.
Remember we are always here whenever you need us. We look forward to assisting you again soon.
Best Regards,
LegitGrails Team.
I have used this company many times…
I have used this company many times over the years. They always provide an excellent service and I trust their judgement. If I have an issue they reply straight away and have sorted out my problem with ease and speed.
1 October 2025
Unprompted review
Reply from LegitGrails
Hello Sandra,
Thank you for your wonderful feedback. We are thrilled to know that you’ve been with us for years and still enjoy the quality of our service. Our team is always happy to assist and make things right as quickly as possible.
We truly appreciate your loyalty and look forward to supporting you again soon.
Best Regards,
LegitGrails Team.
Fast response time and an easy to use…
Fast response time and an easy to use platform.
30 September 2025
Unprompted review
Reply from LegitGrails
Hello Lisa,
Thank you for your wonderful feedback. We’re glad to know that our fast response time and easy-to-use platform made your experience smooth and hassle-free. We ensure that every step feels straightforward and efficient, so it’s wonderful to hear this reflected in your experience.
Remember we are always here whenever you need us, and we look forward to assisting you again in the future.
Best Regards,
LegitGrails Team.
I lost $10,000 from LEGIT GRAILS
I lost $10,000 from LEGIT GRAILS
I lost $10,000 from LEGIT GRAILS. I trusted this company and now they are LEGIT not answering. I got my bag authenticated by this company and it came authentic. I took this bag to repair by the Chanel and the declined repairing my bag ! I got the same bag authenticated it turned out to be a replica. DO NOT TRUST AI technology they cannot even smell the bag. SCAM
29 September 2025
Unprompted review
Reply from LegitGrails
Hello Lynn,
Thank you for taking the time to share your feedback with us. We are very sorry to hear about your experience and truly understand how upsetting this must feel. Please allow us to clarify that our authentications are not fully carried out by AI. Each authentication is performed by trained human experts and each item is carefully reviewed before an outcome is given.
Regarding your case, we would like to investigate this further, and assist you properly. Could you please reach out to us directly with your order number so we can review the full details of your authentication?
We take feedback like this very seriously and remain committed to providing transparent, professional service.
We apologize for any inconvenience caused and we look forward to hearing from you soon.
Best Regards,
LegitGrails Team.
Thank you Legit Grails :D
The company is run by such a professional, prompt, and capable team. My authentication was not only quick, but I've also enjoyed using the online academy to learn how to authenticate myself!
29 September 2025
Unprompted review
Reply from LegitGrails
Hello Michaela,
Thank you for sharing your wonderful experience with us. We’re pleased to hear that both our authentication service and online academy have been helpful for you. It feels great to know that our team’s efforts are making a positive difference, and we’re glad you’re enjoying learning through our academy as well.
If you ever need our assistance, kindly feel free to reach out. We look forward to hearing from you again.
Best Regards,
LegitGrails Team.
Fast and good service
LegitGrails provided a quick and trustworthy authentication with clear results and excellent communication. The certificate was detailed, and I felt fully confident in their expertise. Highly recommend for anyone buying or reselling luxury items!
25 September 2025
Unprompted review
Reply from LegitGrails
Hello Max,
Thank you for your amazing feedback. We’re thrilled to hear that our process felt clear and trustworthy for you, and that our certificate gave you confidence.
We appreciate your recommendation and are happy to have supported you in your purchase. Remember we are always here anytime you need us.
Best Regards,
LegitGrails Team.
Reply from LegitGrails
Hello Annie,
Thank you for your lovely feedback. We’re glad to know our service has been helpful and delivered on time for you.
We appreciate your trust and look forward to authenticating more items for you.
Best Regards,
LegitGrails Team.
Reply from LegitGrails
Hello Aires,
Thank you for your wonderful feedback. We’re delighted to know you found our service very accurate and excellent. We always aim to provide precise and reliable authentications, and it is great to see this reflected in your experience.
We appreciate your trust and look forward to assisting you again in the future.
Best Regards,
LegitGrails Team.
Fast & reliable
20 September 2025
Unprompted review
Reply from LegitGrails
Hello Silas,
Thank you for your amazing feedback. We are thrilled to know that you found our service fast and reliable.
We appreciate your trust, and we look forward to assisting you again anytime.
Best Regards,
LegitGrails Team.
LegitGrails is a SCAM - BEWARE!!!
LegitGrails is an absolute SCAM, it's been a nightmare dealing with them**!!**
Here's my story:
About a year ago I purchased a handbag from eBay (without authenticity guarantee, it came directly from the seller). I had it authenticated with LegitGrails by sending detailed photos of the bag and it came back as authentic. I was happy, scored a great deal and moved on with life.
Fast forward to one year later, I decided to sell the bag and get another piece for my closet. The buyer asked for me to get an entrupy certificate for piece of mind, which I did not mind. I found a well-rated consignment store that provided entrupy authentication services and dropped off the bag to be authenticated. An hour later, I came back to find out that the bag "could not be identified", which means that the bag is a fake. We tried twice and the result was the same both times.
I reached out to eBay immediately and they told me that since it's been more than 30 days, there was nothing they could do. I also reached out to the seller and of course I did not hear back. eBay suggested I reach out to my bank and dispirit the charge but Amex said that since it's been more than 90 days, there's nothing they could do.
I took it to LegitGrails since they were the ones who provided me with the authentication service and were inaccurate and wrong. They told me that they would "arrange a completely double check by a senior authenticator" and the bag came up as fake...It was fake all along...
Despite their mistake, they are not willing to help in any way shape of form, despite tons of back and fourth on this matter.
Just be aware that whatever LegitGrails service can not be trusted and you will be left on your own in case something goes wrong.
12 September 2025
Unprompted review
Reply from LegitGrails
Hello Ava,
Thank you for sharing your experience, and it is sad to know that your experience with us did not meet your expectations. We fully understand how frustrating this must be and regret the impact it has had.
We strive for the highest possible accuracy, and our current accuracy rate is 99.3%. While this reflects strong consistency, it also means that, on very rare occasions, mistakes can unfortunately occur due to poor photo quality, etc. Hence, whenever concerns are raised, we carry out a double-check to clear all doubts. Since the time of your order, we have significantly improved our internal processes and quality assurance reviews to further reduce the chance of such errors.
However, we want to reassure you that your case has been taken seriously and has contributed to our continuous efforts to strengthen our processes.
We genuinely appreciate your feedback, as it helps us improve and remain accountable. If there’s anything further we can clarify or assist with, please reach out to our support team. We’re here to help.
Best Regards,
LegitGrails Team.
The Speed of Authenticity Verification…
The Speed of Authenticity Verification was great. I also spoke with customer support and I was very please with the kindness and courtesy I received.
11 September 2025
Unprompted review
Reply from LegitGrails
Hello Brenda,
Thank you for your amazing feedback. We’re thrilled to know that the speed of our service met your expectations, as we always aim to deliver results as quickly and accurately as possible.
It’s equally good to know that our customer support team left a positive impression with their kindness and courtesy. We believe that great service should be both professional and human, and it’s wonderful to see that reflected in your experience.
Remember we are always here whenever you need us.
Best Regards,
LegitGrails Team.
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