Leightons Opticians & Hearing Care - Haslemere Reviews 36

TrustScore 4.5 out of 5

4.7

37 Wey Hill, GU27 1BZ Haslemere, Surrey, GB


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See what reviewers are saying

Rated 5 out of 5 stars

All the staff were knowledgeable and conscientious, taking their time to complete all tests. Lots of high tech equipment expertly used.

Company replied

Rated 5 out of 5 stars

I went for an introductory hearing test as I was thinking of moving to Leightons from my long standing hearing aid sales/support company that I had been with for 7 years. The service at Leightons Ha... See more

Company replied

Rated 5 out of 5 stars

I visited Leightons in Haslemere about a month ago. I cannot praise the staff there highly enough. Right from me walking in through the front door, without an appointment, they were extremely helpful,... See more

Rated 5 out of 5 stars

I have just had an appointment in the Haslemere branch and I can honestly say, I have never had such a thorough examination. Julia, the optician was kind, calm, very polite and explained everythin... See more

Company replied


Company details

  1. Optometrist
  2. Audiologist
  3. Contact lenses supplier
  4. Glasses store
  5. Hearing Aid Shop
  6. Optician

Written by the company

Leightons Opticians & Hearing Care continues to focus on providing value through person-centred care, using highly professional, qualified staff and by offering the latest technologies. Leightons values its family heritage and encourages everyone in the company to value and foster a close-knit attitude. There is a shared goal of achieving 100% customer satisfaction through an individual approach to every customer and the provision of quality eye care by fully qualified GOC registered optometrists and dispensing opticians.


Contact info

  • 37 Wey Hill, GU27 1BZ, Haslemere, Surrey, United Kingdom

  • 01428643975

4.7

Excellent

TrustScore 4.5 out of 5

36 reviews

5-star
4-star
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1-star

Replied to 78% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

All the staff were knowledgeable and…

All the staff were knowledgeable and conscientious, taking their time to complete all tests. Lots of high tech equipment expertly used.

4 December 2025
Unprompted review
Leightons Opticians & Hearing Care - Haslemere logo

Reply from Leightons Opticians & Hearing Care - Haslemere

We're thrilled to hear about your fantastic experience at Leightons! Our team always aims to provide a top-notch service, and we're delighted you found the staff knowledgeable and conscientious. Thank you for your kind words about the high-tech equipment – we're so pleased you felt everything was expertly handled. We look forward to welcoming you back for your next visit!

Rated 5 out of 5 stars

From the time I made the appointment…

From the time I made the appointment all the staff showed interest in making it a worthwhile experience for me.8

11 August 2025
Unprompted review
Leightons Opticians & Hearing Care - Haslemere logo

Reply from Leightons Opticians & Hearing Care - Haslemere

We're thrilled to hear that you had such a positive experience with us! It's fantastic to know that the team made your appointment worthwhile. We're here to help, so feel free to reach out if you need anything else.

Rated 5 out of 5 stars

Helpful advice on new glasses

The frames of my glasses were broken. An assistant forest tried to see if he could get a new arm but when this failed was able to advise me on new frames and glasses.

28 July 2025
Unprompted review
Leightons Opticians & Hearing Care - Haslemere logo

Reply from Leightons Opticians & Hearing Care - Haslemere

Thank you for taking the time to share your experience with us! We're glad to hear that the team at Leightons was able to assist you in finding a solution for your broken frames. Our assistants are always ready to help find the best options for our patients. If you need any further assistance, feel free to get in touch. We appreciate your feedback!

Rated 5 out of 5 stars

Excellent care

Excellent care, advice and service.

30 June 2025
Unprompted review
Leightons Opticians & Hearing Care - Haslemere logo

Reply from Leightons Opticians & Hearing Care - Haslemere

We're thrilled to hear you had such a positive experience at Leightons! Thanks for taking the time to share your feedback. We're here to help whenever you need us.

Rated 5 out of 5 stars

Great staff

Great staff, excellent levels of service.

14 June 2025
Unprompted review
Leightons Opticians & Hearing Care - Haslemere logo

Reply from Leightons Opticians & Hearing Care - Haslemere

We're thrilled to hear you had such a positive experience at Leightons! Our team works hard to provide excellent service, so we really appreciate your kind words. If you need anything else, just let us know.

Rated 5 out of 5 stars

Excellent good old fashioned service

Excellent good old fashioned service, efficient but took as much time as needed to get the best result for me.
Recommended without reservation, professional, friendly, obliging. Why go anywhere else??

26 April 2025
Unprompted review
Leightons Opticians & Hearing Care - Haslemere logo

Reply from Leightons Opticians & Hearing Care - Haslemere

We're thrilled to hear you had an excellent experience with us! Our team at Leightons always aims to provide professional and friendly service to our patients. We're delighted we could help get the best result for you. Thanks for recommending us - we really appreciate it! We look forward to seeing you again.

Rated 5 out of 5 stars

Eye examination

I was very pleased with my experience at Leightons. All the team at Haselmere were friendly, professional and thorough. I would definitely recommend them.

15 April 2025
Unprompted review
Leightons Opticians & Hearing Care - Haslemere logo

Reply from Leightons Opticians & Hearing Care - Haslemere

We're thrilled to hear that you had such a positive experience at Leightons in Haslemere! Our team always strives to be friendly, professional, and thorough, so it's fantastic to know we hit the mark for you. Thanks a lot for your kind recommendation – we really appreciate it!

Rated 5 out of 5 stars

Excellently looked after…

Excellently looked after by a well informed and friendly team

30 January 2025
Unprompted review
Leightons Opticians & Hearing Care - Haslemere logo

Reply from Leightons Opticians & Hearing Care - Haslemere

We're thrilled to hear that you had such a positive experience with our team at Leightons! We pride ourselves on providing well-informed and friendly care to all our patients. Thank you for taking the time to share your feedback!

Rated 5 out of 5 stars

Wonderful staff

I have just had an appointment in the Haslemere branch and I can honestly say, I have never had such a thorough examination.
Julia, the optician was kind, calm, very polite and explained everything.
Amazing.
I would also like to say a thank you to Katie on reception as she was also amazing.
So nice to know I have a local opticians that I will be going back to.

31 January 2025
Unprompted review
Leightons Opticians & Hearing Care - Haslemere logo

Reply from Leightons Opticians & Hearing Care - Haslemere

Thank you for taking the time to share your wonderful experience at our Haslemere branch. We're thrilled to hear that Julia and Katie made your visit amazing! We're glad you felt well taken care of and informed during your appointment. Looking forward to welcoming you back at Leightons soon!

Rated 5 out of 5 stars

Knowledgeable and caring

Knowledgeable and caring, easy to book, convenient free parking. Grateful to have Leighton's locally.

25 January 2025
Unprompted review
Leightons Opticians & Hearing Care - Haslemere logo

Reply from Leightons Opticians & Hearing Care - Haslemere

We're thrilled to hear that you found our team knowledgeable and caring, and that you had a positive experience booking with us. It's great that you appreciated the convenient free parking - we understand how important that can be. Thanks for choosing Leightons!

Rated 5 out of 5 stars

helpful booking

easy booking, follow-up reminders, highlyefficient examination with positive explanations. Same applies for hearing aid checks.

26 November 2024
Unprompted review
Leightons Opticians & Hearing Care - Haslemere logo

Reply from Leightons Opticians & Hearing Care - Haslemere

Thank you for your fantastic 5-star review! We're delighted to hear that you found our booking process easy, appreciated our follow-up reminders, and had a highly efficient examination with positive explanations. It's great to know that your hearing aid checks were also up to standard. We aim to provide top-notch service, and we're thrilled that we met your expectations. We look forward to seeing you again!

Rated 5 out of 5 stars

A brilliant new find in our move to Haslemere

We moved to Haslemere recently and are so pleased we decided to join the Leighton practice. We are very impressed with the friendly, professional and efficient service in eye and ear testing. Julie provided a very professional and thorough assessment, including modern technologies and gave clear explanations of our somewhat complex eye issues. Sam's support to choose lens and frame options, tailored to our individual lifestyle, day/ night/ driving/ sun was exceptional! The Care Plan option is great value for money and reassuring to have fast track support so close.

28 November 2024
Unprompted review
Leightons Opticians & Hearing Care - Haslemere logo

Reply from Leightons Opticians & Hearing Care - Haslemere

Thank you for the amazing review! We’re thrilled to hear about your positive experience at Leightons in Haslemere.

It’s fantastic to know that Julie and Sam provided such professional and tailored service during your eyecare journey. The MyLeightons Care Plan option is indeed a great choice.

We appreciate your kind words and look forward to seeing you again for your future eyecare needs.

Rated 4 out of 5 stars

Good service

Had good service and care at Leighton‘s opticians Haslemere today!

5 November 2024
Unprompted review
Leightons Opticians & Hearing Care - Haslemere logo

Reply from Leightons Opticians & Hearing Care - Haslemere

We're glad to hear you had a positive experience at Leightons Opticians Haslemere! Our team always aims to provide great service and care. If you have any questions in the future, feel free to get in touch.

Rated 5 out of 5 stars

Great all round

25 October 2024
Unprompted review
Leightons Opticians & Hearing Care - Haslemere logo

Reply from Leightons Opticians & Hearing Care - Haslemere

Thanks for the fantastic review! We're thrilled to hear you had a great experience with us. If you ever need anything in the future, just let us know. We're here to help!

Rated 5 out of 5 stars

5star!

Archie, Julia, Lynda and Katie are very friendly and helpful, and never disappoint, always providing a superb service. Highly recommended.

20 July 2024
Unprompted review
Leightons Opticians & Hearing Care - Haslemere logo

Reply from Leightons Opticians & Hearing Care - Haslemere

We're thrilled to hear how happy you are with Archie, Julia, Lynda, Katie and the rest of the team's service! Thank you so much for recommending us. We're grateful for your kind words - we're here for you whenever you need us!

Rated 5 out of 5 stars

Great experience, really helpful.

I visited Leightons in Haslemere about a month ago. I cannot praise the staff there highly enough. Right from me walking in through the front door, without an appointment, they were extremely helpful, incredibly patient, and totally accommodating.

14 September 2023
Unprompted review
Rated 5 out of 5 stars

Really friendly and helpful opticians

Really friendly and helpful opticians. I popped in as my opticians had made the arms on my prescription sunglasses so tight that it was giving me a headache. They adjusted them with no fuss despite me not being a patient. I shall be moving opticians!! Thanl you so so much

7 July 2023
Unprompted review
Leightons Opticians & Hearing Care - Haslemere logo

Reply from Leightons Opticians & Hearing Care - Haslemere

Thank you for your kind review! We are delighted to have been able to help with your sunglasses so you can enjoy them in comfort, and even more thrilled to welcome you to the Leightons family.

Rated 5 out of 5 stars

Very friendly team

Very friendly team, individual time & attention given, no rushing good communication, great service,

28 June 2023
Unprompted review
Leightons Opticians & Hearing Care - Haslemere logo

Reply from Leightons Opticians & Hearing Care - Haslemere

Thank you for your lovely review, the team at Haslemere will be delighted to read this!

Rated 5 out of 5 stars

Better service and better costs

I went for an introductory hearing test as I was thinking of moving to Leightons from my long standing hearing aid sales/support company that I had been with for 7 years. The service at Leightons Haslemere was excellent in every way. I wish I had moved to them years ago, having overstayed with the other group out of misplaced loyalty. The cost comparison was very good as well.

22 June 2023
Unprompted review
Leightons Opticians & Hearing Care - Haslemere logo

Reply from Leightons Opticians & Hearing Care - Haslemere

Thank you for sharing your experience with us! We are delighted that you chose us to continue your hearing care journey with and that you felt our team at Haslemere provided you with excellent service. We look forward to continuing to serve you with the best care for your hearing needs.

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