Boots Opticians Reviews 

Extremely helpful staff, knowledgable, patient, caring, and obviously with the expertise one requires.
Very prompt response and helpful to accommodate difficult circumstances far beyond what one might expect.

The service was excellent. We did the OCT test and eye test. Staff were friendly and efficient. Explanation of results were clear. Highly recommended.

Boots always get my vari focal prescription just right. They helped me choose my frames and listened to what I do and don't like. Liam (Hull) helped me with which looked nice and more importantly fit.
I didn't quite give them 5 stars ✨️ as they didn't ring me to tell me my glasses were in store, ready for collection. But not a huge problem, as I just rang them.

I saw Hash in the Maidenhead branch for a contact lens check and cannot recommend him highly enough. He goes over and above the help you and I always feel he does a very thorough eye check.

Ease of booking and friendly staff- gave advice and tips about the Retina scan alternatives that were precise and made sense.

Because you made it a great experience for me, not something to be worried about. Thank you all very much for making me feel at home and happy 😊. Best Regards Fiona Whyte

Very good service

As ever absolutely fantastic & professional service by the Boots Team - Today I was served by a very welcoming & friendly Brian & I was so happy that a pair of my old Kate Spade sunglasses frame had new lens put in - thank you Boots Spalding as ever great service

Although the appointment run a little late, the service was very good. Polite, pleasant, friendly optician who also helped sort out choosing and checking frame availability and ordering of glasses.

The optician who did my eye test - Leonora Munson - was very thorough and has managed to sort out an issue that has been missed by several other opticians over the past few years. Also the dispensing optician - Carly - who dealt with us in the 'shop' was very nice and made me feel at ease, nothing was too much trouble for either of them. Thank you to both.

My wife and i had our eyes tested at Clifton Moor, York.
The process was smooth and efficiently dealt with by all the staff that dealt with us - from checking in, carrying out thorough eye tests, to choosing the most appropriate glasses.
Can highly recommend.

How helpful and professional the service was

So this guy phoned me Mr. Hudson your due your eye test. I replied, am I? Yes sir and I’m here today to help you book your next appointment okay? I say go ahead and give me some dates so we get the dates set and then two days before the appointment. I get another call from one of your guys saying oh just a pre-check on your appointment saying you okay? Etc come out with some nonsense about asking if he could book an appointment for anybody else and the idea of what he was talking about so come the day Thursday 9:10 appointment turns up at boots in Aberdeen I drive round-trip of 70 mile to be told by Reception I’m not due eye test until June 2027. I am totally gobsmacked by The unacceptable harassment I’ve had on the phone to make an appointment that I don’t even need for another seven months but does anybody really care? Probably not! And I guess that something will be on the phone in the next few months saying oh mr Hudson you are due an eye test, you really should look at your procedures and I would very much like compensated for the 70 mile round-trip. I made at a cost of 55p per mile. I look forward to hearing from you in your response. Totally shocking customer service you have got right now.

Very lovely friendly team and optician, put me at ease and was very thorough.

I had my two yearly eye test today which was carried out by Harry. Harry put me at ease as my previous Optrom has retired. He carried out the test thoroughly and explained everything. Thank you Harry, look forward to seeing you next time.

Josh looked after me following my test, helping me choose glasses and then explaining all the options for lenses enabling me to make my choices. Thank you Josh.

Both Josh and Harry were extremely friendly and helpful, couldn’t have wished for better communication and service.

Exceptional eye examination
Clean bright comfortable environment

Martyn in the Hagley road Birmingham branch was just superb removing a broken contact lens. I am very grateful for his kind manner.

Heather and the optics crew are always warm and welcoming 👌 perfect staff and great experience!

The optometrist, Angela was very professional and personable, while reviewing how I coped with the trial of daily contact lenses. Angela worked through the process, making sure I was happy before moving to the next stage. The office staff were engaging and very helpful in helping me to decide which ordering option best suited my needs.