Leightons Optician & Hearing Care at Leadenhall has been my favourite one for many years now. Absolutely superb service, care and utmost quality at every stage and on every level. Professionalism, int... See more
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Extremely welcoming and friendly service. Eye exam was thorough and very professional. Thank you Sanjay and Sharona. Impressive use of technology to examine the eyes. All technical inf... See more
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Having broken my glasses, I needed to make a decision about new frames, because of my complex requirements The dispensing optician didn’t really hear or understand or perhaps listen to my needs initia... See more
Company replied
I had previously had great service from Leightons in Gloucestershire so chose to visit the Leadenhall Street branch after moving to North London. The service I received was excellent. From the warm we... See more
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Company details
Written by the company
Leightons Opticians & Hearing Care continues to focus on providing value through person-centred care, using highly professional, qualified staff and by offering the latest technologies. Leightons values its family heritage and encourages everyone in the company to value and foster a close-knit attitude. There is a shared goal of achieving 100% customer satisfaction through an individual approach to every customer and the provision of quality eye care by fully qualified GOC registered optometrists and dispensing opticians.
Contact info
79 Leadenhall Street, EC3A 3DL, London, London, United Kingdom
- 02072834538
4.9
Excellent
71 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 76% of negative reviews
Typically replies within 1 week
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Leightons Optician & Hearing Care at…
Leightons Optician & Hearing Care at Leadenhall has been my favourite one for many years now. Absolutely superb service, care and utmost quality at every stage and on every level. Professionalism, integrity and commitment by each member of the team has always been 10/10! I recently had vision test with Jayna Patel on 28th May 2026 and hearing test the following week. Met new member of the team, Ella for the hearing test on the 3rd June 2026 and was so impressed with her interpersonal skills, care and attention to detail. That I call HIGHLY RECOMMENDED, I live in Ealing but a trip to central London to this remarkable, reputable optician is worth every effort. Immensely grateful for the opportunity, service and support I receive there.
28 May 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care - Leadenhall Street
We're thrilled to hear about your fantastic experience at Leightons Optician & Hearing Care in Leadenhall! Jayna and Ella will be delighted to hear your kind words about the care and attention you received during your visits. Thank you for choosing us as your go-to optician despite the distance - we're here to help whenever you need us.
Extremely welcoming and friendly…
Extremely welcoming and friendly service.
Eye exam was thorough and very professional. Thank you Sanjay and Sharona.
Impressive use of technology to examine the eyes.
All technical information was clearly explained.
Excellent advice and support to choose frames and type of lenses.
It really felt like everyone cared.
28 May 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care - Leadenhall Street
We're thrilled to hear you had such a positive experience at Leightons. Sanjay and the rest of the team will be delighted to hear your feedback. We're here to help, so don't hesitate to reach out if you need anything else. Hope to see you again soon!
Beth repaired the nose pads on my…
Beth repaired the nose pads on my sunglasses very quickly, great service!!
6 May 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care - Leadenhall Street
We're thrilled to hear that Beth could fix the nose pads on your sunglasses promptly! Thanks for taking the time to share your positive experience with us. If you need anything else, just let us know!
First eye test in years
Sanjay was friendly and professional, and explained everything thoroughly
28 April 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care - Leadenhall Street
Thank you for taking the time to share your positive experience with us! We're thrilled to hear that Sanjay provided such great service during your visit. We appreciate your kind words and look forward to welcoming you back to Leightons in the future!
Leightons Opticians
Leightons Opt. Offered me best service and I was very pleased with everyone there
27 March 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care - Leadenhall Street
We're thrilled to hear that you were very pleased with the service you received at Leightons! Our team always strives to offer the best service possible. Thank you for sharing your positive experience with us. We hope to see you again soon!
I lost a screw
I lost a screw. Google and found this lovely opticians
Really helpful and no charge
Left extremely happy.
Some great frames
10 February 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care - Leadenhall Street
We're thrilled to hear that you had such a positive experience at Leightons! We're glad you found us online and that our team was able to help you out with no charge. Our selection of frames is designed to impress, so we're delighted you found some great options. Thanks for choosing Leightons!
Great customer service
Beth was fantastic. Super friendly and quick to replace my nose pads, and she did it free of charge. Thanks again.
10 February 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care - Leadenhall Street
We're thrilled to hear that Beth looked after you so well during your visit. It's fantastic to know she was able to help you with your nose pads free of charge. We'll make sure Beth hears your kind words - thanks again!
An overall positive experience
An overall positive experience. Definitely recommend their service!
5 February 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care - Leadenhall Street
We're thrilled to hear you had such a positive experience with us! Thanks for recommending our service - we appreciate it! If you have any further feedback or comments, do let us know.
The service with Beth was great
5 February 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care - Leadenhall Street
We're thrilled to hear that you had a great service with Beth! Beth and the team will be delighted to hear your feedback. If you ever need anything else, just let us know!
Like a bespoke tailor
I view coming here to going to a bespoke tailors. You are given great customer service and care and made to feel like their most important client.
26 January 2026
Unprompted review
Reply from Leightons Opticians & Hearing Care - Leadenhall Street
Thank you for the glowing review! We're thrilled to hear you felt so well looked after during your visit with us. Our team at Leightons always aims to provide top-notch customer service and care to all our patients. We look forward to welcoming you back soon for more 5-star treatment!
Professionalism
Professionalism, hospitality & knowledge. The staff were knowledgeable, warm, courteous and professional. Exceptional service delivery.
2 October 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Leadenhall Street
We're thrilled to hear about your positive experience at Leightons! Our team always aims to provide exceptional service, so we're delighted to know that you found them knowledgeable, warm, courteous, and professional. Thank you for taking the time to share your feedback with us!
My arm fell off and Beth was so helpful.
My arm fell off and Beth was so helpful.
3 October 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Leadenhall Street
We're thrilled to hear about your positive experience with Beth at Leightons! Thanks for taking the time to share your feedback. If you ever need further assistance, just let us know. Take care!
Reply from Leightons Opticians & Hearing Care - Leadenhall Street
Thank you for sharing your experience, we're thrilled to hear you had such amazing service from Beth! We appreciate your kind words and we'll be sure to pass on your feedback to her. If you ever need anything else, just let us know!
Very friendly staff who clearly have a…
Very friendly staff who clearly have a passion for their job
16 September 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Leadenhall Street
We're thrilled to hear you had such a positive experience with our team at Leightons! Our staff truly love what they do, and your kind words mean a lot to us. If you ever need anything else, just let us know. Thanks for taking the time to share your feedback!
Exceptional customer service
Exceptional customer service. All the staff were very helpful and patient, particularly Beth
23 September 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Leadenhall Street
Thank you for your kind words! We're delighted to hear that Beth and the team provided exceptional customer service. We're here whenever you need us!
Excellent service.
I had previously had great service from Leightons in Gloucestershire so chose to visit the Leadenhall Street branch after moving to North London. The service I received was excellent. From the warm welcome, through all the detailed tests, to choosing glasses frames, the staff were friendly, professional and efficient. Test results were explained clearly and any questions from me were answered in depth. A very good experience.
12 August 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Leadenhall Street
We're so pleased to hear you had an excellent experience at our Leightons branch in Leadenhall Street! Thanks for sharing your positive feedback about our friendly and professional staff. Our team always aims to provide the best service possible, so we're thrilled you found your visit with us to be very good. If you ever need anything in the future, feel free to pop in or give us a call.
Hello
Hello
I just want to say Beth was very helpful when I popped into the store today.
Please give her praise
Thanks
15 July 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Leadenhall Street
We're thrilled to hear that Beth was so helpful during your visit. We'll certainly pass along your praise to her. Thanks for taking the time to share your experience with us!
Having broken my glasses
Having broken my glasses, I needed to make a decision about new frames, because of my complex requirements The dispensing optician didn’t really hear or understand or perhaps listen to my needs initially. However, enter the amazing Beth, she understood and actioned, going well beyond to help me find a solution to my complex needs for glasses. Thank you so much, Beth. You’re amazing.
30 June 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Leadenhall Street
We're thrilled to hear about your positive experience with Beth at Leightons! It's fantastic she was able to understand and address your complex requirements for new frames. We appreciate you taking the time to share your experience!
Thoroughly professional and friendly…
Thoroughly professional and friendly service by Fareena and Beth. I’m very happy and recommend them highly.
3 June 2025
Unprompted review
Reply from Leightons Opticians & Hearing Care - Leadenhall Street
We're thrilled to hear about the positive experience you had with Fareena and Beth at Leightons! Thank you for recommending them so highly. They'll be delighted to hear your kind words. If you need anything else, just let us know!
Reply from Leightons Opticians & Hearing Care - Leadenhall Street
We're delighted to hear that you were happy with your visit to Leightons! If you ever need anything in the future, just let us know.
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