Leightons Opticians & Hearing Care - Putney Reviews 37

TrustScore 5 out of 5

4.8

14 Putney Exchange Shopping Centre, SW15 1TW Putney, London, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Very helpful and supportive staff. The optician explained very clearly the results of my eye test and another assistant talked me through my options for more affordable frames. Although I didn’t order... See more

Company replied

Rated 5 out of 5 stars

My wife, daughter and I all use Leightons in Putney. Top drawer service, especially from Justin - he was especially brilliant with my daughter and her contact lenses, and sorted me with sports glasses... See more

Company replied

Rated 5 out of 5 stars

I have been looking for an optician for about three years now and I am so pleased that I have found Leightons Opticians. Many opticians I had tried felt so sterile and lifeless like they wer... See more

Company replied

Rated 5 out of 5 stars

Superb customer service and expertise My young son and I have visited Leighton's in Putney many times for our eye checkups and glasses. The team are unfailingly friendly and it's a well-run and very... See more

Company replied


Company details

  1. Optometrist
  2. Audiologist
  3. Contact lenses supplier
  4. Glasses store
  5. Hearing Aid Shop
  6. Optician

Written by the company

Leightons Opticians & Hearing Care continues to focus on providing value through person-centred care, using highly professional, qualified staff and by offering the latest technologies. Leightons values its family heritage and encourages everyone in the company to value and foster a close-knit attitude. There is a shared goal of achieving 100% customer satisfaction through an individual approach to every customer and the provision of quality eye care by fully qualified GOC registered optometrists and dispensing opticians.


Contact info

  • 14 Putney Exchange Shopping Centre, SW15 1TW, Putney, London, United Kingdom

  • 02087897300

4.8

Excellent

TrustScore 5 out of 5

37 reviews

5-star
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1-star

Replied to 78% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Amazing!!

Everyone was so nice and welcoming, definitely coming back next year!

13 May 2024
Unprompted review
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Reply from Leightons Opticians & Hearing Care - Putney

Thank you for your kind words! We are thrilled to hear that you had a positive experience with us. We look forward to welcoming you back next year!

Rated 5 out of 5 stars

Excellent ++ experience with Leightons Putney SW15

I have been receiving - from 2016 to 2023 - the most professional and excellent service from Leightons Putney for my hearing and hearing aids from Dino, the Audiologist who is based in Putney, and I would unreservedly recommend both Dino and Leightons.

25 May 2023
Unprompted review
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Reply from Leightons Opticians & Hearing Care - Putney

Hi Leanne, thank you very much for sharing such a lovely review and recommendation of your experience with us. Dino will be delighted to read this!

Rated 5 out of 5 stars

Jay Makanji is optometric gold

Jay Makanji is optometric gold. Quite the best, by a big margin, optometrist expert I have come across. I confess to being beyond pensionable age so have some experience ...

27 September 2022
Unprompted review
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Reply from Leightons Opticians & Hearing Care - Putney

Thank you for your review, Jay will be most delighted to read this!

Rated 5 out of 5 stars

Excellent service.

Have been with Leightons Putney for several years and am very happy with the service - friendly and professional. Would definitely recommend them.

8 June 2022
Unprompted review
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Reply from Leightons Opticians & Hearing Care - Putney

Thank you very much for your review and continued custom at Leightons Putney, we really appreciate it!

Rated 5 out of 5 stars

Post Cataract

Regular customer - post cataract operation review and examination. They had recommended me for the operation after a previous examination, so I was returning for a check-up and their assessment of how my surgeon had performed. As usual, excellent service, carried out safely and friendly, with care and attention.

PS - i don't now need to wear glasses

17 May 2022
Unprompted review
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Reply from Leightons Opticians & Hearing Care - Putney

Thank you very much for sharing such a detailed review of your recent experience with us, the team at Putney will be most delighted to read this!

Rated 5 out of 5 stars

Ear wax removal service

Got rid of all the annoying wax in my ears quickly and efficiently with no hassle. Very courteous service, I will definitely return!

5 May 2022
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Reply from Leightons Opticians & Hearing Care - Putney

Thank you very much for your review!

Rated 5 out of 5 stars

Superb Optician

As aesthetics is an important part of any experience, it is important that the location is attractive and a pleasure to visit. In addition, the service in Putney, whether for spectacles or eye examination only, is excellent and I have confidence in the professionalism and ability of the examining optician.

25 January 2022
Unprompted review
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Reply from Leightons Opticians & Hearing Care - Putney

Thank you very much for your feedback, we really appreciate it!

Rated 5 out of 5 stars

Excellent service in every respect

Leightons in Putney
Excellent service in every respect, from eye-test to fitting glasses. Highly recommended for the level of care taken but also the sheer human warmth shown to customers.

16 November 2021
Unprompted review
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Reply from Leightons Opticians & Hearing Care - Putney

Thank you very much for your review, we really appreciate it!

Rated 5 out of 5 stars

The best opticians by far

The best opticians by far. Jay, Renee, Ann and Beth are brilliant. Always willing to help. Jay explains my prescription plan well. I trust him so much that I come back from abroad to see him

21 September 2021
Unprompted review
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Reply from Leightons Opticians & Hearing Care - Putney

Thank you very much for your lovely review!

Rated 5 out of 5 stars

Excellent professional opticians

My family and I have been seeing Jay for many years, and have always received excellent care and friendly advice from Jay. We trust him implicitly and all the staff provide exemplary customer care. Renee is so knowledgeable when choosing new frames and I can always be confident my new glasses will suit me and be comfortable. Returning for adjustments is never too much trouble and overall I can recommend Leightons Putney as an excellent and professional opticians.

4 September 2021
Unprompted review
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Reply from Leightons Opticians & Hearing Care - Putney

Thank you for your lovely review and continued custom through-out the years! The team at Putney will be thrilled to read your kind words and will look forward to welcoming yourself and your family back again in the future.

Rated 4 out of 5 stars

Great staff and service

Great service, products and knowledgable staff. Yes they are more expensive but it’s a big step up from Boots.

28 July 2021
Unprompted review
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Reply from Leightons Opticians & Hearing Care - Putney

Thank you for taking the time to leave us a review!

Rated 5 out of 5 stars

Customer service in the Putney branch…

Customer service in the Putney branch is superb. I went in after multiple problems with the fit of glasses from a large chain opticians, Leightons expertly checked and corrected the fit.

24 July 2021
Unprompted review
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Reply from Leightons Opticians & Hearing Care - Putney

Thank you for taking the time to leave us a review, we are so pleased to hear about your experience with us in Putney!

Rated 5 out of 5 stars

Confidence Inspiring Service

After much badgering by my (running out of patience) family, I finally agreed to go and get my hearing tested. Leightons were recommended by the specialist hearing consultant that I went to see. A number of decades spent zooming around the country on motorbikes, wearing poor earplugs ensured that I now needed a pair of hearing aids. Dino Mustajbasic at Leightons was excellent and I had every confidence that the Oticon hearing aids that were prescribed were the right ones, despite their cost. He gave me some great confidence inspiring demonstrations on how they worked and were maintained. He couldn't have been more helpful. This continued during the early weeks when I had a query and needed new supplies of batteries etc. I'm now 6 months into my hearing aid "journey". I wished I had done it before. Had I met Dino and Leightons, I am sure that I would have done.

5 May 2021
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Reply from Leightons Opticians & Hearing Care - Putney

Thank you so much for you thorough feedback Andrew ! We are so thrilled to read about the fantastic service you received from Dino and we're sure he will be too. Thank you for choosing us to be part of your hearing aid journey, we look forward to seeing you again soon.

Rated 5 out of 5 stars

Excellent

Quietly, efficiently, attentively and pleasantly professional.
Dino did all I expected, without fuss.

11 March 2021
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Reply from Leightons Opticians & Hearing Care - Putney

Thank you for taking the time to leave us a review.

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