Leightons Opticians & Hearing Care - St Albans Reviews 29

I've taken my autistic daughter for eye tests in Leightons St.Albans for several years and am always extremely impressed with their approach and customer service. Both Indy and Preena talk calmly with her in a way that helps her anxiety, explaining (with not too many words!) what will be most helpful for her. Other staff members are also extremely welcoming and helpful. We always leave smiling!

Very thorough eye examination by Preena Popat, well explained.

I went to Leightons, St Albans, for a free hearing check and thought it would just be a cursory check. I have some problems with one ear and have had many doctor and hospital appointments regarding this but my session with Janos Tomics at Leightons was by far the best I have ever experienced. Janos was extremely knowledgeable and professional and explained my situation thoroughly and clearly. He carried out a thorough hearing test, explained the results and advised on the next steps I should take. There was no hard sell, just a good intention for me as his patient. I would have no hesitation in recommending Leightons and Janos.

Great service and recommendations.
Highly recommend.

Had a dry eye assessment after getting nowhere with the nhs regarding my severe dry eye problem. They were able to ascertain what the problem was within a few minutes, and explained why the nhs treatments were making me miles worse. I was given the correct treatment for the condition I have, and within hours I was feeling so much better, after a year of distress and hell. The physician who treated me was incredible, and I am so grateful! Today, I am able to wear makeup, and cope well. I’m not blinking hard anymore, and not rubbing my eyes raw. This was the best money I have ever spent! I would advise anyone who is struggling and getting nowhere, to seek help from Leightons

Excellent very kind hospitality and knowledgeable

Excellent service, very thorough tests.

Excellent equipment and eye testing. Helpful staff.

I've long been a customer and have always had a pleasant experience

Excellent hearing assessment appointment. Thorough treatment, would not hesitate to go back for another appointment.

First time using Leightons. Found staff very professional and eye tests extremely thorough using modern technology that I haven’t experienced before. Very happy with my new glasses.

Always a pleasure to visit. Very friendly atmosphere. You really know you have had all the tests available to ensure your eyes are working correctly. When you leave you know that you could not have been in better hands.
Highly recommended.

I have used Leightons for years now & have never been disappointed, their quality of care & attention to detail & accuracy of my prescription is what keeps me coming back. I have had to go elsewhere for things like prescription safety glasses & these other so called leading opticians have struggled to get my prescription right through their own eye tests. This particular visit was textbook Leighton's - efficient & careful.

Have you ever considered replacing the St Albans receptionist.
I phoned this morning to make an appointment as no-one ever replied my online request.
The receptionist is of the most unpleasant, unprofessional rude type.
I had no choice but stop the conversation and look somewhere somewhere else.
Sack the receptionist - whoever she is, she aren't doing Leightons a favour.

As always Ultra-Professional.
Polite, efficient and friendly.
Service is exemplary.
Myself and my wife have been visiting Leightons in St Albans for many years and can honestly say we have never had a bad experience
Thank you to all the team.

Was extremely impressed by the professionalism of Atish throughout my ear exam and hearing aid consultation. He was very personable too. Leightons certainly appear to always set a high bar where levels of skill and quality customer service are concerned and this visit was another example of this.

First visit to Leightons and the experience was excellent.
I was seen very quickly and had a very thorough examination with immediate follow up, including a referral to the nearest eye care clinic for remedial care.
I cannot speak highly enough of the care I received there.

Exceptional service over many years. I thoroughly recommend the St. Albans team.